• 2.0 out of 5 stars

    Poor Design

    The case was great when I first got it as it added extra battery life but it is poorly designed and after only 6 months of normal use the top two corners are ripped and peeling (this part has to be pushed back to remove the phone from case). You would think that it would be more sturdy especially at the price point. Would not recommend!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    Initially great, but not well made at all. Case starts to tear and fall apart after a couple months of normal use.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    Functionally, this case is the best there is. But that's where it stops. This case was obviously not manufactured with longevity in mind. The rubber started peeling and cracking after about 6 months of normal use. Called AppleCare about it, and they gave me the "it's not covered" song and dance because it's not a hardware issue, even though the peeling is affecting the use of the buttons on the sides. They also tried to blame the damage on me by saying I mistreat or abuse my phone, which is simply not true. It's obvious that the materials used to make this case are inferior and do not stand up to normal use, as they should. But Apple refuses to admit it. Many other customers are reporting the same problem, but Apple does nothing about it. I've been a loyal customer for 20+ years, and Apple has always gone above and beyond to make sure I am a satisfied customer. Well, not this time. Shame on you, Apple.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Not Staying Connected

    The idea of a extra battery case using the apple cable was awesome so I thought. I am on my second case only to have the same issues. My phone battery is draining and i have to take my phone out of the case and then put it back in for it to charge. It does not happen all the time but it is very annoying. I would recommend another case before you spend the money on this one.

    9 of 9 people found this useful

  • 5.0 out of 5 stars

    A Must Have

    I've owned this case for almost an entire year. I use my phone heavily throughout the day. I don't know how I got by without a battery case. No more carrying chargers around with me everywhere I go. I get a full day and a half of battery consistently.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Had 2, both failed

    Initially I loved the case. Charge with the lighting cable and it charged both the case and the phone. Rarely did the phone battery ever get used. So, 2 issues. First both my wife's case and mine failed to charge after 7 months for mine and 6 months for her's, and had to be returned. You do not get a full 1 year warranty on the replacement, only the remaining time left on the original warranty (or 90 days - whichever is longer)! Finally, as I see on other reviews, the latest issue is tremendous battery drain on both of our phones, and non-charging on my wife's phone since the "upgrade" to iOS 11.3. Really a problem, as I do not have the time or ability to charge my phone much of the day and have relied on the supplemental battery to keep me going. I hope the latter can be addressed ASAP by another update! Beware of the high apparent failure rate of this produce. I prefer it to the Mophie due to the ability to use the lighting cable, but I have had Mophies in the past on many of our phones, and never had a problem with the battery going bad.

    10 of 10 people found this useful

  • 2.0 out of 5 stars

    very good for charging not so good for protecting

    I was in love with my charging case.. I loved how it would charge my phone while I could be listening to music at the same time. However I dropped my iPhone 7 in this case, when it fell it landed back down, so the battery pack was the part that fell on the ground and my entire phone screen is shattered! I think I would like this case so much more if it offered some protection.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Great, BUT!!!!

    I purchased my case in Oct of 2016 when I got my iPhone 7. The case worked as intended, battery life is great. However there are a few things you should know if you're considering it. The case does not have an on/off button, once you plug your iPhone in it will begin to charge. Also, after a few months of use the battery case will begin to showing major signs of wear. Which will eventually cause it to tear.
    Apple might cover that but beware, even if you're in your 1 year of warranty.

    1 of 3 people found this useful

  • 2.0 out of 5 stars

    iPhone 7 Smart Battery Case

    Purchased in March 2017. It worked great initially. Smart Case battery used first and the iPhone battery stayed at 100%. Recently the IOS 11 software installed. Now the iPhone and Smart Case batteries both are drained with the iPhone draining faster. Also, noticed that after charging all night the Smart Case and iPhone do not always charge. If I take the iPhone out of Smart Case it charges fine. Hopefully there is going to be a software fix for IOS 11 that will correct this situation.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Bad quality

    Case is falling apart. The whole thing tears down and battery life doesn't last more than a couple hours. Should probably use better materials next time. Dissapointed

    8 of 10 people found this useful

  • 4.0 out of 5 stars

    Great but heavy!

    I tend to use this case when I need it, if I know I am on a day out where I will be taking lots of pics or vids it’s great to have in the drawer, fully charged and ready to go.

    For me as a day to day case it’s way to heavy! I suddenly become aware of the phone in my pocket!

    I also wish it was not the shape it is! A big lump on the back.

    Speakers are good! Really good.

    Functionally it works and is great for days out.

  • 3.0 out of 5 stars

    Like the integrated Apple features, DOES NOT hold up well

    Had this case for less than a year and it's basically coming apart around the top. Chunks of the silicone have worn off. The shine has faded in a lot of places. So a big drawback would be the poor construction. In addition, the case adds a lot of bulk and weight to the phone. However do like the fact that it greatly improves iPhone battery life, uses a lightning cable to charge, and displays how much the battery is charged in the notification center. Kind of a necessity for long days if you have uncertainty as to when you can charge your phone.

    3 of 4 people found this useful

  • 3.0 out of 5 stars

    A heat problem with the battery case

    So I had this Iphone 7 Battery Case for about one week it was working great that whole week, then something went wrong with it. It would start to heat up and become very hot on one side of the case, which happens to be the left front right on top of the speaker, by this time anytime I would charge my phone with the case it would become hot, anytime I used the case it would radiate heat on that spot. Later to find out it will not keep its charge either when I have the case off my phone. I have stopped using this case since, love the case but would ask if I could get a reply if anyone else had this problem.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    Bought in May 2017 & Already Falling Apart

    Concept behind this case, its style, and how slim it is are great! But not sure the silicon material used is the best. I bought this case in May 2017. My phone lays on my desk most of the day while at work, and I basically put it in my suit jacket pocket or pant pockets when using it. I noticed that part of it started getting discolored. This past week, I guess from the silicon rubbing on clothing materials throughout time there was a small tare. Now the left side is coming apart, and again I haven't dropped this phone or put this phone or case through heavy use. It's not cheap to replace, but not sure how much longer it will last. I like having the extra battery juice, but the material being used for this case doesn't hold up. It's disintegrating. I would give it a higher rating if they figured out a better material that is more durable, and doesn't react to friction with other material or one's skin (fingers, palms) for that matter.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Great design, bad materials

    Case functions great and I love that it has the lightning chargeplug and not micro USB as most other battery cases do.
    Its also splash-proof as far as I can tell.
    Unfortunately the materials are not up to Apples normal standard. After about 3 months the outer layer started to wear off in the corners. Later holes appeared and eventually the whole sides started flapping.
    Not what I expect from Apple or at this price range.
    Apple was nice enough to exchange it for a new one under warranty, but I don't think it will last another year. We will see...

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Problems after ios11 upgrade

    I bought this Smart Battery Case in February of this year and had no problems until I upgraded to IOS11 last week.

    The iPhone battery stayed at 100% with the charging icon on display until the Smart Battery drained, but since IOS11 both the case and the phone are draining simultaneously. I also appears that if I'm watching video then it's the phone battery that is doing all the work and the smart battery case will only kick in when I stop watching video.

    It's a bit annoying at the moment, but hopefully it will be sorted in the next software update. If it is, then I would have no problem recommending it.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Dont waste your money

    Was great for 8 months, but then the iphone doesn't charge, so I start to take out and in the phone to charge it resulting Silicon falls apart. in both upper parts. I visit the apple store to try to use the 1 year warranty but they said warranty not cover that because silicon was broken. (Silicon was broken because I try to charge my phone several times a day because the battery in the case is not working). I'm really fan of apple but this battery case is the worst apple product I buy

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Worst case, doesn’t charge my phone

    This case was good while it worked. Got it replaced a few months after I purchased it becuase it stoped charging my phone. Now the replacement has started doing the same thing but this time Apple won’t replace it becuase they are saying it’s accidental damage. As a very loyal Apple customer I and very disappointed with this product.

    1 of 3 people found this useful

  • 4.0 out of 5 stars

    great case - i recommend it

    so i bought this case because iPhone's battery is draining so fast. it is actually great not having a power bank with you all the time and just put a case every time you want. the fact that it uses the lightning cable is great and it charges in about an hour. i can carry my iPhone as well as the case fully charged and at the end of the day, using it pretty often i will be back home with 30-40% on my phone and 0% on the case, which is actually great. when i know that i will be outside for the day i just bring it with me. a negative fact is that sometimes the phone struggles with my headphones, so the music can still be playing in the speaker while the headphones are plugged in. overall it is something that everyone must have and it is worth the price.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Terrible quality

    For the first couple weeks the case works perfectly and is wonderful. However after a while the case just starts to crumble. The battery works great but the side of the case starts to rip or break off. If it was any cheaper I would definitely buy more however with this price I am very dissatisfied.

    4 of 4 people found this useful