• 3.0 out of 5 stars

    A heat problem with the battery case

    So I had this Iphone 7 Battery Case for about one week it was working great that whole week, then something went wrong with it. It would start to heat up and become very hot on one side of the case, which happens to be the left front right on top of the speaker, by this time anytime I would charge my phone with the case it would become hot, anytime I used the case it would radiate heat on that spot. Later to find out it will not keep its charge either when I have the case off my phone. I have stopped using this case since, love the case but would ask if I could get a reply if anyone else had this problem.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Bought in May 2017 & Already Falling Apart

    Concept behind this case, its style, and how slim it is are great! But not sure the silicon material used is the best. I bought this case in May 2017. My phone lays on my desk most of the day while at work, and I basically put it in my suit jacket pocket or pant pockets when using it. I noticed that part of it started getting discolored. This past week, I guess from the silicon rubbing on clothing materials throughout time there was a small tare. Now the left side is coming apart, and again I haven't dropped this phone or put this phone or case through heavy use. It's not cheap to replace, but not sure how much longer it will last. I like having the extra battery juice, but the material being used for this case doesn't hold up. It's disintegrating. I would give it a higher rating if they figured out a better material that is more durable, and doesn't react to friction with other material or one's skin (fingers, palms) for that matter.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Great design, bad materials

    Case functions great and I love that it has the lightning chargeplug and not micro USB as most other battery cases do.
    Its also splash-proof as far as I can tell.
    Unfortunately the materials are not up to Apples normal standard. After about 3 months the outer layer started to wear off in the corners. Later holes appeared and eventually the whole sides started flapping.
    Not what I expect from Apple or at this price range.
    Apple was nice enough to exchange it for a new one under warranty, but I don't think it will last another year. We will see...

  • 4.0 out of 5 stars

    Problems after ios11 upgrade

    I bought this Smart Battery Case in February of this year and had no problems until I upgraded to IOS11 last week.

    The iPhone battery stayed at 100% with the charging icon on display until the Smart Battery drained, but since IOS11 both the case and the phone are draining simultaneously. I also appears that if I'm watching video then it's the phone battery that is doing all the work and the smart battery case will only kick in when I stop watching video.

    It's a bit annoying at the moment, but hopefully it will be sorted in the next software update. If it is, then I would have no problem recommending it.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Dont waste your money

    Was great for 8 months, but then the iphone doesn't charge, so I start to take out and in the phone to charge it resulting Silicon falls apart. in both upper parts. I visit the apple store to try to use the 1 year warranty but they said warranty not cover that because silicon was broken. (Silicon was broken because I try to charge my phone several times a day because the battery in the case is not working). I'm really fan of apple but this battery case is the worst apple product I buy

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Worst case, doesn’t charge my phone

    This case was good while it worked. Got it replaced a few months after I purchased it becuase it stoped charging my phone. Now the replacement has started doing the same thing but this time Apple won’t replace it becuase they are saying it’s accidental damage. As a very loyal Apple customer I and very disappointed with this product.

    1 of 3 people found this useful

  • 4.0 out of 5 stars

    great case - i recommend it

    so i bought this case because iPhone's battery is draining so fast. it is actually great not having a power bank with you all the time and just put a case every time you want. the fact that it uses the lightning cable is great and it charges in about an hour. i can carry my iPhone as well as the case fully charged and at the end of the day, using it pretty often i will be back home with 30-40% on my phone and 0% on the case, which is actually great. when i know that i will be outside for the day i just bring it with me. a negative fact is that sometimes the phone struggles with my headphones, so the music can still be playing in the speaker while the headphones are plugged in. overall it is something that everyone must have and it is worth the price.

  • 1.0 out of 5 stars

    Terrible quality

    For the first couple weeks the case works perfectly and is wonderful. However after a while the case just starts to crumble. The battery works great but the side of the case starts to rip or break off. If it was any cheaper I would definitely buy more however with this price I am very dissatisfied.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    POOR QUALITY FOR PRICE

    Purchased my first battery case in Oct 2016 for my iphone 7 and within 3 months the rubberized material was coming apart at the volume controls and also at the on/off side button. Took to Apple store and they were kind to exchange for a new one. Unfortunately, the new case came undone also within 3 months. Bad product for $100. BUYER BEWARE!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    APPLE FAIL :(

    I am a die hard Apple fan... I have had only Apple products since 1990. I love the synergy and brilliance of Apple creativity. However, this case does not meet with the Apple standards of quality. If you have this Apple battery case on your iPhone 7 you are not able to use the speakerphone… as it muffles the microphone and your words and sentences are cut off. It has been is incredibly frustrating not having clear communication with the speakerphone. I am disappointed that Apple would sell such an inferior product knowing that the quality is not up to par with what Apple fans expect. Not acceptable!! Fix it Apple.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Poor case

    Had to arrange a replacement as the battery was swollen and all the corners were worn out. Not what you expect from a products that costs this must. However Apple have arranged a replacement for me.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Smart Case causing hands free calling to break up

    I love the battery - but people kept complaining that hands free calls sounded muted and breaking up - I stopped using hands free - then decided to experiment. Taking off the Smart Case solved the problem Putting on a standard (not Apple) case solved the problem. Conclusion, there is something wrong with the Smart Case.

    9 of 9 people found this useful

  • 5.0 out of 5 stars

    Great for very frequent or heavy iPhone users

    I've tried all different battery case brands and all (except this) are bulky, heavy, awkward, use a different cable, and make the iPhone look less like an iPhone. I'm surprised by how much capacity this case has given its relatively small/thin appearance -- I've been using my iPhone all day -- watched online videos a few times, got driving directions, backed up to iCloud while on wi-fi, made several phone calls and FaceTime calls (all without plugging in), and the iPhone is still at 100% being 'charged' by the case and the case is still at 63%. Very impressed. Highly recommend.

  • 1.0 out of 5 stars

    Not pleased

    Purchased in November. Corners (yes, all 8) showed signs of wear very fast and resembles a male latex contraceptive like sheen (gross). Battery retains 100% of the charge now while my phone is in it (not charging my phone). Why is it called a smart battery? Have gone to local apple twice now, having left frustrated both times. This product is not what I expect from apple. Battery is not something that I should have to worry about being reliable or not. Customer service at the store proves to be a nightmare time and time again.

    6 of 6 people found this useful

  • 4.0 out of 5 stars

    So far so good

    3 months in and this product has met my expectations, currently lasting 2 days on a single charge. However, the internal iPhone battery itself (which is the root cause of me making this purchase) and the issues I've had are slowly creeping back into view. Time will tell I guess, the degradation of the internal battery will continue to the point of replacing the battery or the iPhone itself. Doesn't change the fact that this battery case works as promised.

  • 2.0 out of 5 stars

    Top corners of the case coming apart

    I normally don't leave reviews but I am just really sad about the condition of my case. I am very careful with my things, I've never dropped my phone or put it in my pockets long, yet not 8 months after I purchased the case the corners have nearly completely peeled off the base of the case and is nearly impossible to use comfortably. The charging mechanism still work but every time I try and put the phone back in it or it's just making it worse. For the price of the case it should have a longer life.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Made poorly

    After 8 months the case started deteriorating on in the top corners. Eventually the material started ripping leaving my phone exposed. Went to the Apple Store and they gave me $20 off on a new one. I'm soo sick of my cables always falling apart like this too. The battery worked ok I guess but I should have went with the mophie.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Better off going aftermarket

    Sprung for the genuine Apple accessory even though similar aftermarket accessories were 1/4 the price. Not worth it at all -

    Silicone started wearing off within the first couple weeks of use , eventually the finish had worn off by month one and by month two the casing was starting to tear at the upper left hand side. Mind you I have left the phone in the case and was not removing it and putting it back in daily. Apple will not cover this under warranty as they consider it cosmetic (50% of the reason for buying an Apple product)

    Now my phones battery runs hot and it certainly doesn't last as long as when the case was new and I have not even owned it 6 months. I wish I had returned it when I had the opportunity.

    My advice - buy a generic charger case for 1/4 the price , at least you wont feel hosed when it fails.

  • 2.0 out of 5 stars

    no good silicone falls apart

    Had the case 7 months and rarely place it in my pocket. Like everyone else the corners of the case start falling apart wearing for no reason. Going to try and exchange it. For a 100 $ should last longer.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Great case!

    I have had other external battery cases in the past. All required a different cable to charge their case. Very,very frustrating!!!
    I love that you can use the OEM lighting cable. I like that you can view on your phones screen both battery levels!

    Great design Apple!!!

    2 of 2 people found this useful