• 1.0 out of 5 stars

    DO NOT PURCHASE! NOT WORTH THE $$ LONG TERM!!!

    • Written by Elisabeth B from Roaring River

    Awesome battery case, exterior does not hold up to normal wear and tear. I purchase one every 6 months or so because silicone exterior is too thin, especially around corners of case. Buy a mophie, much more durable and although the power source is different from the source needed for an iPhone, it is worth the frustration rather than purchasing the same case for the same $$ and having to use a different cord to charge.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by PAUL R from Clarksburg

    lasted less than one year - jack point failure

    majority of reviews on this product are negative.. Apple should stand behind ALL their products?

    6 of 9 people found this useful

  • 2.0 out of 5 stars

    Great at first, then.....

    • Written by Antwon M from Houston

    This case was amazing for the first year that i had it. Then it started to peel apart in chunks. Before l knew it, the peeling got so bad that it was falling apart every time I would use it. For the cost of the case and the fact that it’s an Apple product, I expected a solid quality product. To make matters worse, the case muffles the speakers after a period of time. It got to the point where I had to take the phone out of the case to hear audio clearly.
    I hate that I can’t give this product a better review. It’s great for charging your phone and keeping it charged but bad as an actual case.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Broken

    • Written by Anthony G from Macomb

    I haven’t had this for even a year and I have never dropped it secretly and the rubber around the buttons has torn off I also feel like I’m only getting 45 ore cent of what I got when I first purchased.

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Great case for extra battery life

    • Written by Michael S from San Jose

    Almost 2 years in daily use never once has it drained. Recharged to full 100% and have had zero issues with this product. The material is thin on the corners and the top corners are bare now. I would buy another one.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Great product....for 8 months

    • Written by Philip B from vancouver

    I paid a premium to get a battery case that would just work and it did for 8 months. After 1 year, it feels like it holds only 45% of a charge, and all the silicone has “peeled” off. Very disappointing and did not meet expectations

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Second case in less than a year....junk!!

    • Written by Jordan C from Hebron

    This case has never been dropped yet it’s peeling apart on both sides and once it starts it wants to continue to rip taking off the buttons with it. For a multi billion dollar company that overcharges for their products this product should last the life of the phone. I feel absolutely scammed. Thanks apple!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Bad Quality for the cost

    • Written by Susan W from Saint Louis

    The battery pack is great for keeping the battery charged, but the material of the case peels and falls apart. Apple support was helpful and told me they could replace the case but the store said they were not able to do it because the battery was fine. I had to argue and complain in order to get Apple to honor their own warranty. It’s an exhausting process and I’d recommend trying the other brands that are not made of the rubber material. Lesson learned to ask what exactly is covered in their warranty on all of their products because I usually go in confident something will be covered and am always wrong and disappointed.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    WARNING!! It ruins your battery

    • Written by Robert A from London

    It does work. It will disintegrate after about a year. However the big problem is how it charges your phone. Despite the reviews and all the advertising it is not a ‘smart’ case. It simply tops up your phone battery to 100%. If you do this for an extended period of time it will ruin your battery. My phone is rarely below 100% as the case tops it up. Each night I turn the phone off and charge the case on its own. But I noticed recently that after the case discharged, the phone’s battery discharages almost immediately. I went into the store and was told that the case has destroyed the battery - and that it should only be used once the phone is running low. Then taken off again once it’s charged. Which means carrying the case around seperately. That makes it totally pointless!

    Does not work as stated! AVOID!!!!!

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Rubber breaks down in under year ! Normal wear !!!

    • Written by Timothy D S from Missouri City

    Battery is ok ( similar to Mophie ) but Apple refuses to back it up under warranty . I had to pay $69 for a replacement due to “ normal wear and tear “ after less than a year . Avoid at all costs . Second one is doing the same thing . Less than a year again . Just poor grade of rubber in my opinion. Not happy at all

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Lifespan no good

    • Written by Jac T from Carmarthenshire

    I’ve had two of these now, pith have failed after just over a year. Contacted Apple
    However was advised to buy a new one each time.

    Started of great, good battery life. Then connections between phone and case started to fail. Then stopped charging up completely.

    Silicone case started to break after 4 months.

    Have now gone back to the Mophie Juice Pack, much more solid product. Plus slightly cheaper.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Breaks ALL the time

    • Written by Riley T from Westlake

    I’ve had to replace mine (no exaggeration) at least 6 times since buying it. It breaks, constantly. I’m about to have to replace it again because it won’t charge. Ridiculous that Apple can’t make a better product than other charging case brands.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Don’t do it !

    • Written by Mark F from Lincoln

    At first I was really impressed with this product but after a year it is falling apart. The case has split in three places making it look really cheap and unattractive. The protection it offers has been compromised by this to. I look after my tech, it’s not had a hard life so as far as I’m concerned this is just poor quality and clearly not designed to last.

    For £99 I expect a lot better than this.

    What a waste of money.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    I liked it at first...

    • Written by Jorge M from Carrollton

    I wanted to like this case but unfortunately had several problems with it that I don't believe live up to what you would expect from a quality Apple product. I still use my case on my iPhone 7 but it has seen better days. I liked the form factor of this case and the silicone backing, however the silicone started to chip within one year and eventually I had to peel off some of the outer edges because they would be hanging off the case (FYI I do not drop my phone very often).The battery worked as intended and combined with the phones battery I had all day battery life. The slots at the bottom speakers tend to get very dusty and after a few months they muffle the sound coming out of the phones speaker. You'll probably get 70-80% volume versus not having the case on at all or using another cause that doesn't have mesh covering the speaker ports.

    I would buy again if they could improve the silicone grade, but I think I may go with a stand alone battery pack in the future.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Case issues

    • Written by Elizabeth R from Iowa City

    I’ve only had this case for a few months now and the silicone is already peeling off. It holds a charge but the actual case is garbage and doesn’t hold up at all.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    How is it such poor quality?!?

    • Written by Ally R from Ann Arbor

    If I had written this review a week after I got this case, it would have been 5 stars. The functionality is amazing, I will never not have a charging case in the future. But I have had this case for only 3-4 months now and it is literally falling apart. It’s just peeling off, the silicone. I don’t think it will stay together another 2 months. That’s beyond ridiculous for a 99 dollar case?! How is it so hard to use a sturdier material for the case. Pieces literally just keep falling off while I use it. The battery is great but i’m sure there are other cases that don’t fall apart in your hands after 12 weeks.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Wears out

    • Written by karla P from Hopewell junction

    Loved it at first, but now after less than a year, I’m taking it back to Apple. The material wears out. Every time I pick up my phone pieces fall out.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    DISAPPOINTED

    • Written by maggie A from Houston

    I payed $100 for the case a little bit more than 3 months ago and now is horribly peeling. I’m embarrassed to dial, text, or to put my peeled off phone on top of a table at a restaurant!!!! Aghhhhh!!!!

    5 of 5 people found this useful

  • 3.0 out of 5 stars

    iPhone 7 Smart Battery Case - great, but doesn't last!

    • Written by Rick K from El Dorado Hills

    I loved and raved about this case, but turns out the structural integrity is poor! After nearly a year the phone case tore on the sides making it un-useable. Too bad apple, it "was" really cool.

  • 1.0 out of 5 stars

    Disappointed

    • Written by CHERYL M from ORLANDO

    I would not buy this item again.

    3 of 3 people found this useful