• 1.0 out of 5 stars


    • Written by Carol S from ORLANDO

    I am a die hard Apple fan... I have had only Apple products since 1990. I love the synergy and brilliance of Apple creativity. However, this case does not meet with the Apple standards of quality. If you have this Apple battery case on your iPhone 7 you are not able to use the speakerphone… as it muffles the microphone and your words and sentences are cut off. It has been is incredibly frustrating not having clear communication with the speakerphone. I am disappointed that Apple would sell such an inferior product knowing that the quality is not up to par with what Apple fans expect. Not acceptable!! Fix it Apple.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Poor case

    • Written by nelesh K from london

    Had to arrange a replacement as the battery was swollen and all the corners were worn out. Not what you expect from a products that costs this must. However Apple have arranged a replacement for me.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Smart Case causing hands free calling to break up

    • Written by Chris J from Otttawa

    I love the battery - but people kept complaining that hands free calls sounded muted and breaking up - I stopped using hands free - then decided to experiment. Taking off the Smart Case solved the problem Putting on a standard (not Apple) case solved the problem. Conclusion, there is something wrong with the Smart Case.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Not pleased

    • Written by Yukio T from Washington

    Purchased in November. Corners (yes, all 8) showed signs of wear very fast and resembles a male latex contraceptive like sheen (gross). Battery retains 100% of the charge now while my phone is in it (not charging my phone). Why is it called a smart battery? Have gone to local apple twice now, having left frustrated both times. This product is not what I expect from apple. Battery is not something that I should have to worry about being reliable or not. Customer service at the store proves to be a nightmare time and time again.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Made poorly

    • Written by EDWIN R from Woodbridge

    After 8 months the case started deteriorating on in the top corners. Eventually the material started ripping leaving my phone exposed. Went to the Apple Store and they gave me $20 off on a new one. I'm soo sick of my cables always falling apart like this too. The battery worked ok I guess but I should have went with the mophie.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Better off going aftermarket

    • Written by Ryan J from Wayland

    Sprung for the genuine Apple accessory even though similar aftermarket accessories were 1/4 the price. Not worth it at all -

    Silicone started wearing off within the first couple weeks of use , eventually the finish had worn off by month one and by month two the casing was starting to tear at the upper left hand side. Mind you I have left the phone in the case and was not removing it and putting it back in daily. Apple will not cover this under warranty as they consider it cosmetic (50% of the reason for buying an Apple product)

    Now my phones battery runs hot and it certainly doesn't last as long as when the case was new and I have not even owned it 6 months. I wish I had returned it when I had the opportunity.

    My advice - buy a generic charger case for 1/4 the price , at least you wont feel hosed when it fails.

  • 1.0 out of 5 stars

    Bad material

    • Written by Eduardo N from Itú

    Last May 13th I was in Houston and I bought an Smart Battery case for my IPhone 7. Although my phone have never fallen in the floor, the case is already peeling.

    So, two months use and it's in bad condition. I won't buy another one.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Defective design!

    • Written by Joe L from Lakeside

    I am on my 4th battery case because they eventually go bad. The lightning connection with randomly connect and disconnect while the phone is in the case. Apple pretends like this is not a chronic problem, but after replacing 3 bad ones, there has to be a design defect. For the price, I recommend you pick up a cheap Chinese battery case on amazon or ebay.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Don't buy this!

    • Written by Vivian U from Clovis

    I purchased this case in February, only to have it die 2 months later. The case was still under warranty, so I exchanged it out for a new one. This new one died today, having lasted another 2 months. Don't waste your money on this case.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Cheaply made

    • Written by Michael M from Wahiawa

    Great at first. Falls apart easily quickly. The case starts peeling away. On my second one in the last 6 months. Will not buy again!

    14 of 16 people found this useful

  • 1.0 out of 5 stars

    Worked great for two months then malfunctioned

    • Written by Peter A from Woodstock

    This is not what I expected from Apple. Disappointed!

    7 of 11 people found this useful

  • 1.0 out of 5 stars

    Doesn't work after 2 months..

    • Written by Benjamin J from Barnesville

    Was great to begin with, but not it doesn't charge. Silicon falls apart. Doesn't charge.. must've been made with the MacBook Pro's... I expected better from Apple.

    11 of 15 people found this useful

  • 1.0 out of 5 stars

    Bought in October - now falling apart

    • Written by Marcelo F from Curitiba

    Seriosly, it is disintegrating itself, silicon is wearing off and the left side (volume controls) are literally ripping apart, it started loosing right in the hard/soft part of it. Also sometimes it doesn't get to charge and for two nights I woke up with zero charge in both the phone and the battery case. I NEVER take the iPhone out of the case, I can prove just by having it checked on the batt cycles, I inserted my iPhone 7 at the very first day (I bought them together) and RARELY took it off, so there should be no reason for the case to fall apart.

    7 of 7 people found this useful

  • 1.0 out of 5 stars


    • Written by Dennis P from Washington

    After 45 days, this case no longer takes a charge and won't work. I expect a lot more durability from Apple. Avoid this and the need for a return trip to an Apple Store.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Does not hold up to every day use

    • Written by Nicholas C from Edmonton

    Initial impression is a convenient battery case with battery charge notification in the OS. However, the convenience wears out over time, like the rest of the case.

    The satin/matte finish quickly wears away at the corners leaving the sticky material underneath that attracts dust.

    The battery itself holds charge well, but the awkward design of the battery case leads to failure after regular use. The lower part of the case is vulnerable to causing a loose connection that will frequently disconnect the battery case from the phone leaving you with nothing more than a chunky protector. Constant fiddling may reward you with charging that lasts minutes if you're willing to let it lie flat - forget about putting it in your pocket or purse.

    Having gone through the first case in <30 days, and the second case in 3 months, it's clear that this case isn't made for reliability or durability!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Not recommended!

    • Written by Enrique C from Vina del Mar

    Extra juice works great but unfortunately the silicone starts breaking apart. Only Apple product that has dissapointed me ever.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Smart battery case

    • Written by Tashan P from Northampton

    I got this to try out because I'm was on the go and sometime I'm not near a power supply to charge my iPhone the case is no worth £99.00 for what it does, I took my iPhone off charge at home then I was out for day and my iPhone was constantly charging when I took it off the charger then I was doing my day to day stuff etc using satnav on my iPhone it dead on me about 5pm then after I could use my phone battery I thought it's was as and when to use the battery on case, I think it's bit pointless if you're iPhone battery dead to when you need case to kick in.

    4 of 42 people found this useful

  • 1.0 out of 5 stars

    How to turn off or on your battery case?

    • Written by Najeeb A from New jersey

    Apple company your the best company in the world. With great ideas and invention. The one thing about this product is that you can't turn off or turn on your charger like i need control over my battery case. When my phone is about to die i would like to just click the button and let it charge but just automatically charging is not the best idea because your wasting battery and over heating your phone. I would like for apple to change the smart battery case or update for those people who would turn off or turn on the battery case because i think this is the best way to help apple user.i hope your receive this feedback and do something about it. I love you guys i really do. You are just the best. Although the design and feeling of the case is AMAZING. Thank you Apple

    28 of 47 people found this useful

  • 1.0 out of 5 stars


    • Written by John T from Murrieta

    I had problems with other aftermarket battery cases so I thought would be a good idea to pay the premium for an official Apple battery case. It worked well for a couple months and now it has a problem that makes it just as unusable and unstable as other cheap brands. The case has to be taken off to charge separately and then even when it's attached to the phone and both devices fully charged, the screen goes on and off every few seconds because the phone thinks you're constantly unplugging and replugging in a power source. No longer usable.

    41 of 51 people found this useful

  • 1.0 out of 5 stars

    Case (really dissapointed)

    • Written by Diego S from Quito

    I got this case like 2 months, at first it apear the %. but not it doens even charge... with the phonee or without the phone and it always in 2%....
    Im really dissapointed... cua it seems like a good case at first......and the battery die in a couple of min

    I wanna know if this es lifetime warraty or for how long... cuz i really want to change to another... cuz it might me a problem in my case.


    9 of 52 people found this useful