• 1.0 out of 5 stars

    Great battery, bad case

    I loved this case. The battery is effective and easy to use. However, the silicone wrapping the case started peeling only a month or two after i got it. I had to stop using the case because i got so many comments on how bad my case looked at work. I would buy again if the case material was updated.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    We own two, both falling apart

    We own two of these cases both for identical iPhone7 phones. One black one white both are showing evidence of unacceptable wear. Her's is falling completely apart and now inducing issues into the quality of phone calls. Mine is starting to show separation of the silicone layer at the top. These cases are nice when they're new but they do not last! Apple needs to use a different material.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    ABSOLUTELY POOR PRODUCT

    I have never taken out time to write a review on any product, but this I will because i shelled out a 100 box for this less taxes. The case is Strong and Stylish, i applaud that, but asides that it is so poor. The case gets hot when i start charging. How come the case doesn't have an On/Off switch? I would love to use it as my personal phone case due to its durability and when my phone is at 100% i can switch this off, but when my phone is at 100%, it would keep charging my phone till all the juice in the battery is out, i think that doesn't make any sense. Im sure Apple would come out with something similar and put the On/Off switch just so they can make more money. Im really disappointed

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Great idea, lacks longevity

    It’s a very well made and well designed product, stands up to being used daily and fits extremely well on the phone. One of the main benefits is the integration with iOS and that you can use a standard lightning cable to charge it (no messing around with standard usb cables / buying other kit). As others here have noted the issue with this case is its longevity , it just stops working. Mine remains fully charged and never charges my phone now. But says it is charging my phone. Apple keeps telling me to restart my phone, which does nothing and getting support for this case is impossible, the dunniest part of this was trying to read the serial number laser cut into the felt inside the case (impossible). It’s such a shame as usually Apple design and build high quality products that last, this is high quality, it just doesn’t last.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Insane

    This phone case is AMAZING!!!!! It charges your phone and case at the same time which is so helpful. I’m a heavy heavy user of my phone and would always be at 20% by midday. It gets to 8pm and I’m still on 60% Charge. I love this case! Fully recommend

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY - POORLY MADE

    DO NOT BUY!!!!!!! This product started falling apart. I took it to the an Apple store and they said it was cosmetic and they wouldn't do anything. 3 weeks later half of one side of the case was gone. Case was not dropped. This was from taking it in and out of my pocket. It also does not charge properly with the phone. I'm constantly getting errors while charging. STAY AWAY FROM THIS PRODUCT.

    9 of 14 people found this useful

  • 2.0 out of 5 stars

    Smartbattery case NOT compatible with iPhone 8 after 11.2.1

    I’m in love with the smart battery case I don’t think I’ve had a dead phone since, With this update I’m torn inside. Please can I get an explanation, or a update in the future. Case will charge phone when I’m being used just bottom speaker no longer works.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Do NOT buy

    I've owned many battery cases over the years, mostly from third party vendors, so I thought I would try the apple one on my 7 when it first came out because the third party ones hadn't been released yet. It started disintegrating within the first month I owned it. It is nice that it has a lightning port on the bottom, but that's about the only advantage: one less cord to carry. By 6 months, the battery stopped working altogether. My phone would go to 0% using it all day, and the battery back would still have a 70% charge. I will never buy the apple battery case ever again. I'm sticking with Mophie from here on out, even if I have to wait for it to come out for a new model.

    5 of 7 people found this useful

  • 4.0 out of 5 stars

    I love this case but.....

    My husband and I have both had these cases because the store clerk advised this over the mophie. We love the case! It lasts all day... however, after about a year, I am finding my case doesn’t keep charge. My husband has gone through 2 cases because it keeps disconnecting and connecting to the phone.

  • 3.0 out of 5 stars

    One year later ...

    Argh ... I love this battery case so so so much, but after a year it has completely freaked out. For the first year, it did a great job of protecting my phone, providing me with [seemingly] limitless power, and being so convenient. One year and a week after my purchase, it has started freaking out, I'm losing charge on my phone and the battery both faster than ever, I wake up and my phone isn't charged after being plugged in all night, and the screen alternates, when locked, between various charging statuses. If you're going to be okay with needing another one a year after this pricey purchase, go for it.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    bad case, avoid

    The first case failed within 6 months of purchase. I had that replaced and the second case is now beginning to fail. Connection between the case and the phone doesn't always work (keep hearing the dings a phone makes when a power cord is plugged in/out), keep getting "accessory not supported" error messages randomly, and sometimes the phone battery starts depleting even when in the smart case, with the smart case showing no battery depletion at all.
    I called support, they didn't understand that I was calling about the smart case and instead pointed me to a different resolution that had nothing to do with the case.

    11 of 16 people found this useful

  • 2.0 out of 5 stars

    falls apart

    Had this for just over a year, and the rubber by the on/off button started to tare and rip off.

    Battery life is great on it, but it only last about a year or so with typical use.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Falling Apart After 8 Months

    After about 8 months the side of the case split open. Then every time I put it in my pocket it stressed that tear further until the side of the case just peeled away. A month later the same happened on the other side of the case.

    I don't live near an Apple store, so when I finally got to an area that had one, I took a 30 minute drive to return it. But by then I had gone over the one year mark by a couple of weeks, so there was nothing they would do. I'm pretty disappointed that a case at this price point didn't last a full year. I also had one on my iPhone six and never had a problem with it. The black silicone seems to hold up far better than the white for some reason, but it also picks up every piece of pocket lint. So, I won't buy another one from Apple. I'll go with Mophie instead, and hopefully have better luck with them.

    10 of 12 people found this useful

  • 5.0 out of 5 stars

    Absolutely Amazing!

    I wasn’t sure I wanted to drop the $100 on this case but I ended up doing it and absolutely loved it! My phone never died while I had it. I’m hoping Apple will drop a case like this for the iPhone X! The case did start to chip after a year or so but still got the job done!

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Love it

    Don't know what all these people with 1 star reviews are talking about. I have had mine for about a year now and haven't had any issues like the ones mentioned in the 1 star reviews. Still in great condition and I still only charge my phone like every other day. Great product overall, two thumbs up.

    4 of 6 people found this useful

  • 5.0 out of 5 stars

    This is a great case. Simples.

    I had read conflicting reviews on this case, but having had it for over a year now I can safely say this is well worth the $$. I have never had a case that protected my phone this well. Every case gives you the usual scratches when dirt, dust etc gets in behind the phone. Not this one. My phone still looks brand new. The battery is still going strong and the case has not deteriorated whatsoever. Would highly recommend.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Worst Case Ever would not pay 50 dollars for it!!

    This is the worst charging case ever. Almost all the rubber on my case has fallen off and the charging only sometimes works. I took it to apple and I spoke to the manager at the store and they refused to do anything. I would suggest going to Amazon and buying a 50 dollar charging case it is way better. I used to have one for my iPhone 5s and it was way more durable. This is the single worst most expensive case. I would prefer to go with no case rather than my broken case.

    4 of 9 people found this useful

  • 4.0 out of 5 stars

    Really great, but

    I love this case — I had one for my iPhone 6 and it worked like a charm so I was excited to get one for my 7 as well. My first one had a really bad speakerphone echo issue, where the caller on the other end said they heard a terrible echo of themselves when I used the speakerphone. I contacted apple support and they sent me a replacement - now it works like a charm. Must've been a manufacturing issue.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Cheap Materials Used

    The case was working great but after a few months it started breaking around the volume buttons. I went back to the Apple store to complain about it and they said I would have to simply buy another one (fool me once...). I treat my phone like a baby, there should be no reason why this case would break so fast. Now that I am writing a review I noticed how many other customers had the same issue. The least Apple can do for selling garbage is replacing it with a new one for free...

    10 of 10 people found this useful

  • 5.0 out of 5 stars

    GREAT Product!

    I've owned my case for well over a year (iPhone 6S). I'm not sure why people complain about the "form factor); you see this before you buy it. Yes, there's a battery inside so it does add a bit of weight but nothing out of the ordinary. My biggest complaint is reading other's gripes about this case. For me it gives the phone adequate protection and as far as a battery case; I'm a heavy phone user and it extends me will into the 2nd day of use should I not recharge at some point during day #1.
    Look at it, see it for what it is. Accept a few ounces of extra "weight" and it's the best battery case on the market! I will be buying one for my next iPhone!

    2 of 5 people found this useful