• 1.0 out of 5 stars

    Poor design choices + nickel and diming = unhappy customer

    • Written by Eric S from Penfield

    As a longtime Apple enthusiast, I tend to go easy on Apple when it comes to controversial design decisions. However, this is getting out of hand. 1) Apple dropped all cable management for this new adapter design. This time around, there are no fold out clips to wrap the cable around the adapter and there is no clip on the cable itself to facilitate wrapping it up. I have to use a black Velcro strap every time I'm done using it and want to securely stow it in my bag, which is exactly the opposite of the simple yet functional design aesthetic I thought Apple strived for. 2) There is no charging indicator / status light on the new AC Adapters. As a result, I have to log in to the laptop and check the battery meter to monitor progress. 3) There is no reasonable justification for charging $79 for an "extra" AC adapter AND forcing me to pay another $19 for the required charging cable that used to be included (and permanently affixed) to previous iterations of Apple AC adapters. That's right folks, for $79 you get only the power brick, the charging cable (seems like an obvious requirement) that runs between the brick and the laptop is NOT included! Once you throw that in, you're looking at almost $100 to keep a backup power cord in your laptop bag.

    Apple somehow managed to ruin every single aspect of what used to be an elegant design. Best of all, they charge more for the privilege of using it.

    2149 of 2287 people found this useful

  • 2.0 out of 5 stars

    Too bulky and too overpriced

    • Written by Ori M from El Sobrante

    This thing works but it's really ridiculous that you need to spend 80 dollars on a power adapter that doesn't even include the charging cable. Also, since the LED indicator is gone as well there is no way to know if your laptop is charging unless you heard the sound it makes when you plug it in. Overall, its really not the best but its what you need to power your device.

    1302 of 1403 people found this useful

  • 1.0 out of 5 stars

    As if all the dongles weren't enough

    • Written by IT R from Reston

    Not including a simple 2 meter USB C cable with an $80 charger is beyond stupid. It's almost as if they have contempt for their own customers. This is nickel and diming at it's worst.

    728 of 769 people found this useful

  • 1.0 out of 5 stars


    • Written by Jason Y from Los Angeles

    Title says it all. As if Apple wasn't greedy enough, they now charge MORE for their new USB-C power adapters, but REFUSE TO INCLUDE A USB-C CABLE!!! As a sysadmin for a large company, I may have to switch our office of 100+ users back to PC's. As a life-long Apple user, I now feel alienated by their poor designs, lack of accountability, and complete ignorance to the needs of their customer base.

    So long Apple. I will no longer be purchasing or recommending your products.

    115 of 125 people found this useful

  • 1.0 out of 5 stars

    Don't Get Ripped Off!

    • Written by Randal B from Friendswood

    This charger is Apple's worst customer ripoff ever. For $80 you get the brick, but no cable to go with it. It requires a cable with USB-C on both ends, which is not common, so don't think any old USB-C cable will do. I am sure that there are thousands of customers like me who did not read the fine print, expecting to start charging their MacBook immediately only to find that they are missing a $20 part. Instead of returning to the store to buy the requisite cable, (which raises the price of this charger to an astonishing $100!), I am returning it to the store for a refund and to buy a charger from a non-apple brand for probably half the price of this sad deception of a product. SHAME ON YOU APPLE!

    115 of 126 people found this useful

  • 1.0 out of 5 stars

    No cord, whoever at Apple HQ had this idea should be fired!

    • Written by Ardit B from New York

    People buy an adapter to have it on the go, and the assumption is that there will be a cord with it. (one at home and one on the go). But no, this one doesn't.
    Now you have to chase around and buy a separate cord for it.

    This is dumb. I feel Apple just jumped the shark on this one, try to nick and dime on every dongle when you just dropped 2.3k a new computer.
    Apple, this is for convenience. You expect for something to work right out of box, and not to have to chase and find cords around.

    111 of 122 people found this useful

  • 1.0 out of 5 stars

    heavy and overpriced

    • Written by Stelios A from Bronx

    Way too heavy and ridiculously overpriced. Doesnt even include a wire to insult you you futher. Basically you are getting robbed buying this but since there are no other options what can you do?

    87 of 95 people found this useful

  • 1.0 out of 5 stars

    Apple is increasingly blinded by greed and continues to loose its cool.

    • Written by Antoine D from Miami

    This Power Adapter is seriously overpriced but there's worse: it's several steps backward in evolution.

    Sadly, it's apple's way nowadays, with a new product we sometimes get some improvement (though none with this Power Adapter) but overall it feels like a step backward and sometimes many steps.

    We lost the genius mag-safe, the cable-friendly design and the "free" cable that's now charged separately. Outrageous, really.

    Sadly, Apple's marketing department also wants us to believe that a "better pro laptop" should be marginally thinner and lighter" instead of more powerful and better connected. Then they sell you separately all the bulky stuff that used to be built in.

    99 of 120 people found this useful

  • 1.0 out of 5 stars

    A great example of terrible design

    • Written by Jacob S from Palo Alto

    - blocks outlets / requires large vertical space
    - no reasonable retention to wall outlet
    - no cable management
    - no cable strain relief
    - no protection for prongs being bent/torqued
    - no protection for usb cable being bent/torqued
    - ships with a charge-only USBC cable
    - ugly seams / gap where prongs can be swapped

    105 of 132 people found this useful

  • 1.0 out of 5 stars

    Service Shmervice

    • Written by Brad G from Greenville

    I drove to Best Buy through an hour of traffic to get a back up charger for home use. I got back home and no connector cable. Great. Was I the dumb one for thinking it would be included, or is Apple the dumb one? I'm trying to think of the last time I bought a toaster that had no cord or a toothbrush that had no bristles. Is this thinking differently?

    Maybe, just maybe, if the designer box did not have 3 pt type printed in 10% black, I might have been able to read that a cable was not included, if it says that at all, but I left my pocket microscope in my other pair of pants. Give me a break. I pay a premium for your hardware to begin with.

    85 of 93 people found this useful

  • 1.0 out of 5 stars

    Disappointing that this is less functional and more expensive

    • Written by David M from FAIRHOPE

    Previously, Apple's premium price was justified by its industry-leading design and functional superiority. Competitors have closed in on the design, and now Apple's functionality takes a step backwards with this brick. $100 for the charger and cord, and no LED indicators, no cord wrap, AND you took away my MagSafe and USB ports!

    89 of 102 people found this useful

  • 1.0 out of 5 stars

    87W USB-C Power Adapter

    • Written by HUGH S M from Tucson

    There is a CONSISTENT theme in the reviews of this power adapter, but clearly no one at Apple is listening. This "brick" represents old technology at an excessive price that is causing many of us to reconsider our brand loyalty.
    For all the money Apple spends on its brand, both in R&D and direct consumer advertising, this is a major self inflicted wound. The absence of any power indicator, method of storing the cable on the unit and the excessive cost both for the adaptor and the separate cable is insulting. I have been a long time Apple proponent, but like others I will begin to look at other options because any company that promotes decisions that are penny wise and pound foolish are no longer visionary.

    81 of 87 people found this useful

  • 1.0 out of 5 stars

    insufficient charger

    • Written by Marvin D from WEST NEW YORK

    As many others have mentioned not being able to see the indicator light to check if the laptop is charging is a step back in Mac being innovative which is what they use to strive for. Where they are being innovative is coming up with ways to charge the user additional cost for an inferior product. Paying additional for peripherals that use to come with the charger? It's like buying sneakers without the shoe laces. Get it together apple, you're making windows more popular one dollar at a time.

    88 of 101 people found this useful

  • 1.0 out of 5 stars

    A cable should be included at this price

    • Written by Keith S from Longwood

    The packaging isn't clear that this does not come with a cable. It's in tiny letters on the side, I'll admit. Personally I didn't realize that until buying it and getting home to open it. The size of the box, the price, and the tiniest bit of common sense would suggest there would be a usb-c type cable in here, but alas there is not. It's just the brick and an empty perimeter of useless space. It honestly felt like a prank: not only was there no cable, but the cable is going to be an additional 20 dollars! It's actually so stupid that I did laugh out loud when I realized all of this during my experience.

    Here's an enhancement request for your struggling design team: Make a slick, unmistakeable icon on the package that indicates there's no cable.

    83 of 92 people found this useful

  • 1.0 out of 5 stars

    Poor value

    • Written by Michael H from Oviedo

    Overpriced, no longer includes cable management, sold separate from the required usb-c cable. Another example of overpricing from Apple to go along with their (unfortunately) eroding quality.

    84 of 96 people found this useful

  • 5.0 out of 5 stars

    Of course it's bulky, heavy, and expensive -- it's 87 watts!

    • Written by Frederick M from Alexandria

    This adapter produces 20.2V at 4.3A, so of course it's bulky, heavy, and expensive compared to single voltage, low current adapters. If you think you can design a regulated USB-C adapter the produces 20.2V at 4.3A, 9V at 3A, and 5V at 2.4A, accepts 100-240VAC at 50-60HZ inputs, meets regulatory standards all over the world, is UL approved, and make it small, light, and inexpensive, then you aren't and electrical engineer. I am an electrical engineer and I am quite impressed by this unit, as I have been with prior Apple power supplies. After seeing the horrible knock-offs and counterfeit Apple power adapter from China, I understand why Apple's genuine articles cost a lot more.

    People griped that the old MagSafe adapters had integrated cords that required that the entire unit be replaced in case of cord damage. Now this one has a detachable line cord and people complain that it's separate. They complain that "there are no fold out clips to wrap the cable around the adapter." After seeing the way that people wrapped the cords around the clips, as tight as banjo strings with the cord almost being pulled out of the adapter by the force, eventually leading to failure in thousands of cases, it's no wonder Apple removed them. People who do things like that are why we can't have nice things.

    Another reviewer wrote "It wears out on both ends and now I have one of the ends showing electrical WIRE and it's starting to SPARK?!" I've had three iPads, two MacBooks, at least a half dozen iPods, and three iPhones. I've never damaged any cord on any of them - because I take care of my stuff. People need to recognize that a small diameter, very flexible power/data cable is not something that can be treated like a string from a Weed Wacker. If your cord is frayed, it's your fault, not Apple's. If you refuse to take care of your stuff, then buy Dell. They have power cords that are about as big around as a horse's leg.

    117 of 162 people found this useful

  • 1.0 out of 5 stars

    Poor design and lack of product

    • Written by CJ S from STEVENSON RANCH

    First off - this thing is a brick. Twice the size and weight as previous power adapters. You would think apple engineers could figure out a way to streamline it just a bit.
    Secondly, had to get a replacement power adapter and ordered this online. For $80 plus dollars it doesn't even come with a cord - only adapter?!!! Seriously apple? Of course the "new" usb c makes it impossible to use any of your other cords collecting dust in a drawer. Would like to use some other choice words - but sadly can't... Why the * would someone want only this brick of a power adapter and not the cord to plug in your computer. Major FAIL:.
    You are slowly and surely loosing my confidence that you have the consumer in mind with all your products.

    81 of 91 people found this useful

  • 1.0 out of 5 stars

    what happened to MagSafe?

    • Written by Abhay G from Philadelphia

    I have three MagSafe adapters from past laptops and now forced to buy a new charger for new Mac. No MagSafe, no USB, no DVI, just 4 ports and all new adapters. Talk about nickel and dining your customers. Apple products used to be cutting edge and elegant. Not anymore.

    92 of 114 people found this useful

  • 1.0 out of 5 stars

    My goodness Apple is getting cheap!

    • Written by Jens-Erik L from Stanford

    $79 for a measly charger is a ripoff, but at least it's by Apple, right? Wrong. Buyer beware that this pricey piece of plastic doesn't even include the cable that connects it to your device. So it won't work without another $19 purchase. Come on, Apple. After dealing with your flimsy, delicate MacBook Pro chargers for many years, you finally let customers remove the cable from the brick only so you can squeeze even more money from them? This is Apple circa 2018.

    72 of 76 people found this useful

  • 1.0 out of 5 stars

    Everything about new Macbooks is terrible

    • Written by JASON K from San Mateo

    This adapter is poorly designed and has no cable management. It also weighs a ton! On top of that it has to plug into usbc like everything else so the amazing magnetic power plug in is gone so we are back to having the cable ripped out and damaging the computer. Every part of the new Mac Design is poor. ABSOLUTELY no thought was put into users on its design. Someone who has no clue what users want decided having all usbc ports was so cool!!!! News flash no one uses them and having 15 dongles sticking out of your computer is just plain dumb. What good is a mm less thickness and a pound or so less weight when you have 15 extra cords and dongles to carry around with you to be able to use simple things like a normal USB???

    76 of 85 people found this useful