• 1.0 out of 5 stars


    Spotted it on display at COSCTO, and I figured that since it came from Apple, I just had to have it. Bad decision. Was first of all very disappointed that the keys are not backlit. Or did I miss something. How come so many third-party keyboards come with backlighting? Secondly, no back protection. It's bad enough that Apple won't include at a minimum a simple vinyl cover for basic protection with the original iPad, instead you expect us to pay $30 to $100 plus for a decent cover. Finally, I buy this combination keyboard/cover and there's no back protection! Returning it today. Steve Jobs is looking down on you from above and he's not happy.

    27 of 33 people found this useful

  • 1.0 out of 5 stars

    Does not last

    Does not last! We bought this product about a year ago not sure if it was the hot weather on the holiday but on the hinge side where it attached to the iPad it lost all its shape and I will not stay on properly, pretty useless after one year, waste of money.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Poor execution

    The back isn't protected and it's flimsy. The logitech is also horrible and these are the only two on the market that uses the smart connector. Too bad that I bought the Ipad pro 10.5 The 9.7 has more accessories and the extra 0.7" doesn't matter. This will be my last Apple purchase. Your creativity and design died when Steve Jobs passed away. Apple is no longer the same company and it's sad.

    27 of 34 people found this useful

  • 2.0 out of 5 stars

    Teribble products

    It doesn’t even protect the back of the iPad which makes it a bad case but it also relys on magnets to stay attached to the iPad but in my case the magnets on one the bottom stopped working so it wouldn’t even really protect the front since it keeps falling off but if you just want a keyboard it works as one thats about it though

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Fix the problem Apple - I’m walking.

    These keyboards worked well until the IOS 11 updates, in fact i LOVED my keyboard and used it for work everyday! now i keep getting the dreaded Accessory not Supported notice... people everywhere are having trouble. Own up Apple, own the problem and get the compatibility issue sorted. Stop telling people that it isn’t a problem - you know that it is. I’m so frustrated I’m going to head to a PC - Surface Pro seem more reliable - so disappointing as I’ve been an advocate for Apple for years.

    60 of 63 people found this useful

  • 3.0 out of 5 stars

    Smart Keyboard

    I move back and forth in USAGE of the Smart Keyboard....my biggest beef is that i cant rotate the ipad to the vertical configuration....i hv to disconnect to do that....also i hv to reboot and reconnect it occasionally

    13 of 16 people found this useful

  • 3.0 out of 5 stars

    Questionable durability

    The keyboard provided 18-months’ trouble-free and enjoyable service but the connection with the ipad case is now unreliable, with each link loss soliciting the “accessory not supported” response. I love apple products but this ipad accessory has questionable durability.

    35 of 37 people found this useful

  • 1.0 out of 5 stars

    Rarely works

    Works < half the time. Constant restarts required - don’t waste your money.

    44 of 47 people found this useful

  • 1.0 out of 5 stars

    Can’t be more poorly designed for an apple product

    The design of the keyboard can’t be more stupid. The whole back is exposed, leading to unavoidable scratches and dents. The felt like inner surface attracts dirts and can’t be cleaned well. It flips backward so annoyingly easily, making it difficult to open with one hand. I guess the designer thinks the ipad is only used when you have both hands free doing nothing else on a perfectly clean surface.

    I had a Belkin keyboard for my previous ipad which provided great protection and easy of use/cleaning. I can’t wait for a Belkin like aftermarket product to replace this keyboard. What a waste of money for this keyboard.

    30 of 33 people found this useful

  • 2.0 out of 5 stars

    Spotty at best! Aggravating!

    This keyboard is great when it works. I actually have the 12.9 inch model, and I quite enjoy typing on it — but then it doesn’t work! Just writing this review it took me a minute to get the keyboard to connect and work properly. I have to constantly fiddle with and re-adjust the keyboard to get it to work properly, Sometimes it quites between apps, and sometimes it stops working in the middle of writing.

    27 of 28 people found this useful

  • 2.0 out of 5 stars


    I bought my iPad Pro and keyboard the end of October 2017. Just 3 months ago. About 2 months later, the letters were wearing off my keyboard. Then, it started doing strange things like, as I typed, it would start backspacing over everything. Then, it started having times where it would not type at all. I would disconnect from the magnets, reconnect, sometimes it worked, sometimes it didn't. I just had to keep trying until it finally started working again. No rhyme or reason to it. This morning, it literally started repeating forward slash marks and I was not even touching it. I think for $160, this keyboard should work for much longer than 2 months! I am highly disappointed and am going to see about compensation through B&H where I bought it. I would not recommend this keyboard to anyone who will be using it daily all day long. It is obviously dysfunctional.
    The reason I gave it 2 stars instead of only 1 is because I found it easy to type on. It is comfortable and for small hands, it worked well. Someone previously said the magnets need to be stronger and I highly agree with that as well.

    41 of 42 people found this useful

  • 1.0 out of 5 stars


    We just returned our Smart Keyboard today, it had very limited protection for the Ipad and the keyboard seemed awkward to use. The keys were not back lit nor was there a storage spot for the Apple Pencil. Hoping a better design comes along soon.

    5 of 5 people found this useful

  • 5.0 out of 5 stars


    I am thrilled about this product. Very high quality of which I would expect from Apple...It lays perfectly flat and types perfectly. I'm not sure why this product would get a bad review. It works just as advertised. Joe

    15 of 18 people found this useful

  • 3.0 out of 5 stars

    No FN key so no forward delete option at present

    Maybe emojis are something everyone really loves to use. Me, I like to work with my devices and get stuff done. I like Apple products and software quite a bit, but also use Windows and PCs a lot as well. One of the things I’ve tolerated on the MacBooks over the years is the absence of a real delete key in favor of only backspace. At least you can work around this by using FN+Delete to get a real forward delete key. Not on this keyboard. It’s not only not possible with that key combo that most any power user would know, it’s not possible at all at present. There is no key combo that does forward delete on this keyboard.

    Similarly, there is NO control for media playing. No pause. No “next track.” No volume up or down, and apparently, no key combination that will perform those functions. I do not get this.

    The keyboard itself seems exceptionally well made. It’s not all that pleasant to type on. I would never type a lot with this thing, but it’s so minimal and light that it’s great to have to dash off a tweet or a quick email. Serious work tool for this super powerful iPad? No way. Plan to pack an extra keyboard for that. This won’t do. It’s. A little jarring in terms of feel on fingers. But, it does seem sturdy, dirt impervious, water resistant, and easy to have on you at all times you have your iPad. So, it’s useful for that. Just not for any type of serious work.

    18 of 21 people found this useful

  • 5.0 out of 5 stars

    All of the Smart Cover protection with an added ability.

    Yes, it might be a bit expensive, but it offers protection and it is surprisingly easy to type on. I use mine with the Tech21 Impact Clear Case when out of the office. When I am in my office I can take off the Leather Smart Cover and set my iPad down on my Logitech iPad Pro Stand and use the Magic Keyboard with Numeric Keypad. This has made an all around useful professional tool for the office and the cockpit where I use my iPad for flight planning and more.

    I am crossing my fingers that the iPad pro line gets support for Mac OS or at least cursor support. It is great for productivity as it is, but It has the power now to do so much more.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Virtually dilapidated.

    Not only was this Keyboard overly expensive after 20 months of use (collage student) it not doesn’t connect and the iPad says “ accessory not supported” and YES Apple I did restore my iPad and cleaned the connectors. This is so frustrating because now I have to buy a new Keyboard because it’s out of warranty (perfect timing on apples part) and my hands and neck hurt like crazy because of constantly having to look directly down to type. Oh and collage students usally don’t have $130+ laying around. I WILL NEVER BUY A APPLE ACCESSORY AGAIN. THANKS FOR DEFRAUDING STUDENTS APPLE.

    27 of 45 people found this useful

  • 2.0 out of 5 stars

    Alright but needs some work.

    Pretty good most of the time but...
    Sometimes it will just stop working and the keys wont type. The command H to go home will work but i wont be able to type anything even the letter H even though it clearly works. Other times the space bar or just one key will stop working. It’s not broken i just have to restart my iPad.
    The magnets need to be a little stronger.
    The keyboard messes up some apps and sometimes i cant click a continue button unless I remove the keyboard from the iPad.
    The form factor is good though i wish there were more colors.

    17 of 18 people found this useful

  • 4.0 out of 5 stars

    Good function with a bit design suggestion

    I use the new iPad Pro 10.5 and I like this keyboard 'cause I don't have to pair each time like the bluetooth ones. Really help me a lot if I need to type in a hurry. Also the keys works perfectly, responsive and each keys are well-located.

    Some suggestion for the smart keyboard design :
    1. Give more space between the keyboard top rows and magnetic stripe (where the iPad Pro attached) 'cause sometimes my idle finger touch the screen during fast typing. It's annoying
    2. Please consider putting light on keyboard for using in dark place.
    3. I saw the keyboard material is like a fabric / cloth. It attracts dirt easily. Please provide the silicone protective keyboard like notebook.

    That's all I can say and so far I'm satisfy. Good work.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    No back support

    This case works fine as a keyboard but I got it as a gift over the holidays and there’s no back coverage of the iPad. Now my ipad has small dents in the back of it. You would think for the price this would be more functional, but I guess apple only really cares about design and not usability. I’ll literally never buy another apple brand case after this.

    12 of 23 people found this useful

  • 5.0 out of 5 stars

    Perfect complement to the iPad Pro

    Like many others, I was hesitant to fork out an extra £160 on top of the iPad Pro... but I'm totally glad I did. The design of this PERFECTLY complements the iPad Pro 10.5 inch. It's incredibly lightweight it allow you to keep it attached when you're not using the keyboard part. It protects the iPad screen really well when not in use. A pleasure to type with. And you don't need to worry about batteries or bluetooth... it all draws it's power from the magic connector - which magically and satisfiably snaps together. It folds really nicely offering a stand as well.

    If I was to provide some constructive feedback to Jony and the design team, I'd suggest the next version has the option to make the keys glow if needed. Unfortunately it's very difficult to type in the dark as the screen isn't angled well enough to shine onto the keyboard. But if you won't be solely typing in the dark, then this won't be an issue for you!

    If you have the iPad Pro, you need this smart keyboard in your life!

    5 of 7 people found this useful