• 2.0 out of 5 stars

    Quality control not up to scratch

    The keyboard is beautiful and what I have wanted ever since I bought my very large screen 5k iMac which came with the original wireless magic keyboard. Sadly, the QC on the keyboard I have just added is not up to scratch. There is a distinct curve and the right hand side - the keypad side - stands clear of the desk. When entering numbers, the whole keyboard thrashes around. It's completely useless and needs to be replaced.

    NOT HAPPY APPLE - Sharpen up. This is not a cheap piece of kit.

    23 of 24 people found this useful

  • 2.0 out of 5 stars

    A great keyboard except it's bent!

    I've owned my previous Apple full size keyboard for around nine years and have always wanted a wireless version of the same thing. I always said that if ever Apple produced a wireless keyboard with numeric keypad, I'd buy one. On the day of WWDC when this keyboard appeared on the store, I ordered it.

    It arrived two days later, fantastic, worked perfectly.

    Three days after that, it just stopped working.

    So I contacted Applecare and had it replaced.

    Again, no real issue, it worked and I liked the freedom of being wireless. I also like the new low profile style.

    However I noticed that it was curved, it was really bent towards the centre. I contacted Applecare who told me I'd need to take it into an Apple store to be replaced. Yesterday I had a chance to do this.

    A genius examined it and determined that yes, it's bent. He got me another one which we checked and that was bent as well. We went through a couple of them and they were all bent!

    We also checked the ones on the display Macs and they all had different levels of bent-ness. It wasn't consistent.

    If it wasn't for the fact that I've just bought a new iMac which I placed a custom order for with this new keyboard and it's not bent, I'd think this is part of the design.

    But I've got one which is flat.

    Many of them are bent.

    I ended up getting a refund.

    I hope they get a redesign to make them a bit stronger and well, less bent!

    48 of 50 people found this useful

  • 1.0 out of 5 stars

    Very Disappointing

    With this keyboard, much like the MacBook "Pro", Apple carries its desire for thinness too far. This keyboard lies too flat and is too thin to be usable. Apple has forgotten that people are different (remember "Think Different") so it has made a keyboard that lies so flat as to be unusable and offered no way to adjust that lie.

    Functionally, the keys work well. It's just too uncomfortable to use. If there were a way to adjust the lie, I would rate the keyboard much higher. But, for now, it goes back to the apple store and I try to find a replacement.

    Maybe a refurbished wired keyboard that had a better lie angle.

    14 of 16 people found this useful

  • 2.0 out of 5 stars

    Typos galore!

    Wow - this is really such a downgrade from the more raised keyboards before. I really don't know why anyone thinks this helps typing in any way. Sure it's thin but I mistype constantly now, and after 2 months I don't see much improvement. I would really like to know what sort of usability testing they employed in this design. Yuck.

    15 of 16 people found this useful

  • 3.0 out of 5 stars

    Nice Keyboard but needs an optional USB-C connector

    The keyboard is fine, nice slim design and wireless. I purchased this to use as part of new set up with the new macbook pro and a 27 inch 4k monitor. However the new mackbook pro's only have USB-c connectors and this product comes with a USB-2 connector only! So now i will have to purchase a USB-2 to USB-C converter.

    I think Apple should have given this some more fore-thought and supplied it with either/or option or supplied the converter as well. Same for the magic mouse which I was also purchased.

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    shallow key press and bent case

    Great to have a wireless keyboard from Apple, but there are a couple of negatives that make the experience a little underwhelming. They key presses are very shallow compared to previous Apple keyboards; it takes a bit of adjustment and a lot of getting used to.

    More annoyingly, as others have noted, the keyboard chassis is bent; it curves upwards ever so slightly at each end making it rock when typing. This curve seems to focus the weight in the centre and the keyboard can spin round quite easily when typing. It's very, very annoying.

    11 of 11 people found this useful

  • 2.0 out of 5 stars

    Good, except it's bent!

    As some of the other reviews, mine is also bent in the middle. I think it's to do with the rubber feet underneath... They are too far in from the edge and need extra ones in the middle. Replacement due tomorrow, but I expect this to be bent too. Might just go back to the normal keyboard without numeric keypad.

    15 of 15 people found this useful

  • 3.0 out of 5 stars

    Great but...

    The keyboard feels great at first use. It took some time getting used to typing with a short "pressing distance" (I don't know what it's called). It felt natural. The size of the keys and the layout of the keys is far better than other apple wireless keyboards. Actually I was preferring this to my Macbook pro keyboard. Then, a couple weeks into using it, I realized the lack of "rebound/cushion" when you press the keys was hurting my fingers especially when I typed fast. Today, every time I type, I'm reminded it is not better than my Logitech wireless. I might stop using it. I really wanted to like it, but it does hurt my fingers when I type long term.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    cheap plastic garbage

    What a drop in quality..cheap plastic...as compared to old aluminium keyboard..happy to pay the premium price provided the supply is worth the money

    21 of 24 people found this useful

  • 3.0 out of 5 stars

    Backlight Keyboard

    I wish or maybe in the future. Apple would install a backlight on the keyboard. Although this would probably run down the battery, I think it would be beneficial. After all the charging port is easy to use for keyboard. Just a suggestion. Thank you.

    7 of 8 people found this useful

  • 4.0 out of 5 stars

    Great keyboard from Apple

    I love this keyboard! I needed a new keyboard to replace my aging 8 year-old one that came with my 2009 Mac Pro. I am running MacOS Sierra. Just turn this baby on and everything is configured and works perfectly out of the box! All function keys worked as expected, including Dashboard and Spaces shortcuts. Adjust volume, screen brightness, even a key to eject my old DVD drive! Couldn't be happier.

    Some have criticized the keyboard for not being steeply angled or adjustable. To them I say this - ask your doctor which angle is better. You will find out that a keyboard sitting flat, or angled AWAY from you, is actually the proper ergonomic position for typing. This puts less stress on your wrists. Angling the keyboard towards you, raising it in the back, is the worst ergonomic position for a keyboard as it puts incredible stress on your wrists as you bend them upwards.

    Buy this keyboard if you want a solid, quality product that will no doubt serve you for years to come.

    16 of 20 people found this useful

  • 5.0 out of 5 stars

    That REVERSE DELETE button tho...

    Talk about workflow improvement. Spreadsheets are much more enjoyable now.

    7 of 9 people found this useful

  • 1.0 out of 5 stars


    Had this keyboard less than a week and the aluminium frame has twisted so that it does not sit flat on my desk. Returning mine for a replacement, if that one warps I will be looking for a refund.

    I have noticed that this is a problem other people are experiencing.

    23 of 24 people found this useful

  • 4.0 out of 5 stars

    Excellent Keyboard...

    I struggle with some of the negative comments regarding function keys not working. The tech specs for the keyboard are pretty clear:

    Bluetooth-enabled Mac computer with macOS 10.12.4 or later
    iOS devices with iOS 10.3 or later

    If you are not operating your iMac/Macbook with 10.12.4 or later (OS Sierra) then it will not work as designed. To my knowledge the function key issues are only happening when running the keyboard with an older OS version.

    Besides the above: key travel is great and a good companion to the 16/17 MacBook Pro keyboards.

    Aesthetics: great fit with silver MacBooks or MBPs.

    Battery life: spectacular with one charge (about a month for me with daily usage of several hours).

    Comfortable to use (I have no issue with is being almost flat to the surface coming from the original battery model).

    Only negative for me is the sheer size/width of the keyboard coming from the previous version. It is significantly wider and when using a mouse as well that mouse get pushed quite far out to the side.

    Overall, great job Apple! Of course, $99 would have been sufficient as a price!

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    function keys lack functionality (see what i did there??)

    I, like some of the others, do not understand why the function keys for toggle, mission control, volume, brightness and playback do not work. You'd think that when you pay for a keyboard this expensive, you would gain functionality, not lose it. I will be returning this and buying a wired keyboard with USB from Amazon.

    On a slightly positive note, if you do not need the function keys in the top row, this keyboard might be ideal for you.

    17 of 30 people found this useful

  • 5.0 out of 5 stars

    Finally a Page Up/Down Button

    This Keyboard is Awesome !!! It was easy to setup and I love to once again have a full size keyboard. Its great to once again have number keys, page up and page down to use with my Mac Book Pro. I also love the feel of the new keys.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Money to waste at Apple

    I bought this one to find out that what is on the packaging pic is not the product I bought! The authorized reseller feedback was "that is the version Apple sent to us" The keyboard keys locations are not like the standard qwerty keyboard i.e. Enter key is like flipped L, the ~ key is at the bottom left, \ key is in the enter key place, etc and the size of the keys is quite different i.e. enter key is smaller, left shift key is smaller, control, option and command keys are smaller like you should not use them anymore. Disappointed and can't get my money back because the package is opened! If you got an old keyboard, stick to that treasure.

    15 of 42 people found this useful

  • 3.0 out of 5 stars

    Close but...

    Like many others I have been waiting for Apple to release a wireless keyboard with a numerical pad. I was excited when it finally happened. I have been using a Logitech K750 wireless solar powered keyboard. I tried the new Apple keyboard and like others found the angle problem problematic. I attempted to use an external support to achieve the proper angle but that didn't work well. I do like the feel of the keys, but the angle thing is a killer.

    I will continue using the Logitech until the problems are resolved with the Apple product. Besides, I can replace the Logitech for half the cost of the Magic Keypad!

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Some of these are bent

    Purchased this today from Maidstone branch in Kent and found this new design of keypad to be bent upwards at both ends. The bends are about 3mm both side and cause the keypad to rock. I'm not the only one to have experienced this judging by others online. This must be a manufacturing line problem as why would you have pads on the underside if they don't make contact with the surface the unit is placed on?!��.
    Faced with an annoying and inconvenient return.

    47 of 49 people found this useful

  • 4.0 out of 5 stars

    Waaaaay better

    I upgraded to this from the old style wireless keyboard and like this one much more. Not only does it have the number pad but also lots of F keys for use with keyboard shortcuts. This is absolutely essential to me. The large arrow keys are much better. The charging via Lightning is much better then having to rely on double A batteries. Providing this option allowed them to do away with the old wired option that should have long since died.

    But no touch ID or touch bar options? That lowers the rating by about a star or two. This is still much better then the options provided by third party manufacturers who often had poor build quality. With the third party I had a button that would break off from even the slightest drop. Solar powered would often be a problem if I forgot to turn the keyboard off at night and the power ran down. This keyboard doesn't have that problem.

    7 of 9 people found this useful