• 2.0 out of 5 stars

    Cool remote however design & hardware FAILURE!!!

    Such a brilliant concept, yet created to be problematic. I have two Apple TV generations (one with Siri & one without Siri). The original Apple TV and remote work perfectly and when the remote battery died, I could replace it. In true Apple fashion, the new version has a sealed battery and wouldn't you know it - my battery died in the Siri remote.

    Purchased my new Apple TV 32GB (2015) on 09/23/17; today it's 10/02/2018 and I have to keep the remote plugged in & a replacement remote is $59! It's like I own a BMW, brilliantly ridiculous. I'm not buying a $60 remote to have this happen again, forget that madness. I have given Apple enough of my money...I'm out!

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    Reasons why this remote bugs me & the 1 good thing about it

    So Slick that flies out of your hands
    So sensitive to touch that moves faster than your finger and causes trouble clicking what you want
    So lightweight and black that we constantly lose it around the house
    The minimal design is confusing that in the dark you never know if the remote is pointing the tv or you.


    Huge PLUS and the only reason why I give 3 STARS instead of 2
    My bedsheets are black and I accidentally washed the bedding with the remote 2 times
    It survived 2 full washer cycles and that is awesome!

  • 1.0 out of 5 stars

    Needs a better design

    Shattered

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Roku Wins

    I have both, Roku and Apple TV. Roku so easy to use. Apple remote is terrible. When I have to use the Apple TV, I use a Logitech Harmony remote. The Harmony 650 works fine. The Harmony Elite is a little nicer but costs seven times the Harmony 650.

    I would not buy an Apple TV until Apple makes a useful remote.

  • 1.0 out of 5 stars

    Terrible Design

    Not only is it a terrible design as it’s overly fragile, it’s utterly impractical for everyday use. Touchpad makes it overly sensitive. You shouldn’t have to concentrate so hard to use a tv remote! Ours was shattered and cracked within 2 hours of taking it out of the packaging. The dog knocked it off the couch and now it’s held together with sticky tape because we don’t want to spend $89!?!? to replace it. If I could give it zero stars, I would.

  • 1.0 out of 5 stars

    my least favourite Apple product

    And I ought to know: I have owned at least one of nearly all of them.

    This product is deeply flawed in design, and lots of reviews have covered that. I agree with all the usual gripes.

    But I want to add that mine have also failed mechanically. In two cases, in less than 18 months of use, the trackpad click started to get stiff and clunky and erratically responsive. Swipe sensitivity dropped to about 20% on one of them, and about 50% on the other. When you can’t get swipes to register, you start swiping more/harder… and then things start getting ugly, with both missed swipes and clicks and WRONG swipes and clicks. It doesn’t take much of that to render it completely frustrating.

    Not just bad Apple product, but a candidate for worst ever.

  • 1.0 out of 5 stars

    Thankfully, I have Amazon Fire also...

    I recently purchased a new Apple TV 4K. I am an Apple fanatic and have been since 2004. Apple everything! Love it all. I have to admit I just can't get the hang of the new Siri remote. Swapping out the simple to use directional circle and center "enter" method of the previous Apple TV for this weird and non-intuitive touch pad is insane for so many reasons. First of, just handling the device requires a whole new level of control because it is so easy to fire off the enter function. Then, navigating using up/down, right/left swiping is so unnatural I have to make sure I am very calmed down when I have to use it or certainly I will throw it across the room. My wife won't even touch it It doesn't seem to matter how careful and smooth you stroke the pad you will miss your intended landing spot. Then you get to play the back and forth or up and down game trying to get there. At least with the old remote you got one space with each click of the directional ring. Just like British Rail..." it may take a little longer, but we'll get you there..."
    This is purely design for design change and based on the reviews here, absolutely not a winner. Please make my old remote work with the new Apple TV. Everyday I am using my Amazon Fire more and more, and now seem to only going to the Apple TV to access my previously purchased movies.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Dangerous and didnt last.

    The remote is so slick, and that's not a compliment. Dropped out of my hands and shattered and now the kids cant use because they will cut themself. Why glass on a remote?. Bummer.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    Overpriced, Too Small, Easily Lost

    While I like the sleek appearance of the new remote for the Apple TV, it's way too small and can be too easily lost. My roommates and I all use the Apple TV in our apartment and we all work hard to not lose the remote, but it's so easy to lose. The remote can fall out of your hand while you're using it. I don't see why just the remote costs $59.00 when clearly the only reason someone would buy it, is to replace one they've lost/broken. We've lost this remote so many times and have ripped apart our living room more times than we can count trying to find it. We just decided to use an extra remote to pair to the Apple TV instead of buying a new one. Don't waste your money on replacing it when you can buy a $10 remote from Walmart and pair that with your TV instead. The remote we use now is bigger and works just as well.

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    This Will Be the Third Remote

    The voice recognition on this remote is a winner.

    And, it's simple and easy to use ... although I do agree that doing advanced video motion is ... pretty much impossible. But, I don't do that.

    However ... despite the engineering goodness in this unit, it is extraordinarily fragile. We keep ours only over a carpeted floor, a family rule. I broke the first one by dropping it on tile. It shattered into a thousand pieces. That one cost $80 to replace. That's half the price of the entire Apple TV unit.

    A guest broke the second one. $60 being a better price, nonetheless between the two remotes we've spent 2/3 the price of the entire Apple TV just replacing this princess remote.

    We tried a "case" ... but the flush button design causes any case to interfere with the pushbutton.

    There must be a better way.

    I give it three stars because the technology is quite good. Two more are waiting when the princess doesn't need 100 mattresses.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Worst Remote I've Ever Used

    This remote is awful to use and I do not understand how it passed user acceptance testing. My wife can't stand it and even my kids aged 11, 13, 15 and 17 do not like it. The lack of additional physical buttons makes the remote a challenge to use, especially when used with the TV streaming services. The service I use allows fast forwarding of 10 seconds at a time and the only way to do it is to press on the right side of the trackpad. My fingers are very worn out by the end of a show as it is very uncomfortable to hold the remote and repeatedly push the trackpad down. The remote is too thin and cuts into fingers with repeated use. This is such a bad product. Bad, bad, bad, bad, bad. Shame on Apple for releasing such a poorly designed product.

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    Love it

    It is by far the easiest remote to use. Siri makes searching so much easier, and I love that I can connect it to my TV to adjust volume so that I don't have to go back and forth between remotes!

  • 1.0 out of 5 stars

    My Wife HATES this remote

    Any tiny bump or accidental touch by human or pet and the stupid capacitive touch area ruins the video. If the touchpad worked easily, was intuitive, or better than buttons maybe we would not hate it. This remote is a disaster, and has us looking for any type of replacement. I question whether anyone at Apple used this remote before they shipped it. Trying to move through a video should not be this hard.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Shattered a remote

    We have this problem too. The remote shattered like a piece of fragile glass. Not even sure how it happened?

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    Breaks easily but works well overall

    As the other reviews have said it does break easily. My six year old has destroyed the original remote. Now I need to order another one.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Breaks very easily

    Dropped the remote from knee height onto the floor and the glass cracked. Now a 1/4 of the glass is missing. The mind boggles that Apple could build a remote of such poor quality and then charge and arm and a leg for a replacement. VERY DISAPPOINTED!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Horrible, just horrible

    This has to be the most user-unfriendly device ever made. It is so odd, coming from a company that usually makes the most well thought out devices. Did no one at Apple use this thing before unleashing it on an unsuspecting public? A minor bump or drop, and it shatters. Aside from that, that track pad thing is almost unusable. The sensitivity is terrible and it reacts differently depending upon the condition of your finger at the time. Dry today? Doesn't register movement and then zips out of control. Humid today? Skips, drags or goes backwards when you first touch it. There is no way I can describe how truly bad this thing is. Do NOT buy AppleTV until they fix this remote or you will be constantly frustrated just trying to watch a show. I have one lowest-level Roku I got for free and one AppleTV I bought and need a third streaming device. As mediocre as the Roku is, I would take that over the Apple TV any time. And I am someone who buys ALL Apple devices - computers, phones, tablets, they are ALL Apple. It's like this thing was made by a different company. You really have to try hard to make something this bad.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Not user friendly, very frequent touch errors

    I agree with other reviewers that this remote is not user friendly.

    It is extraordinary sensitive; no joke, if it is lost the blankets / covers, even light pressure from a blanket can register as a touch and cause the remote to wildly switch apps, exit movies, etc. Then I have problems actually using it with my fingers. I don't know how Apple managed to make something that is more responsive to accidental, inanimate pressure than intentional, human input, but they have. Also no physical affiances to indicate top from bottom, so frequent press the wrong button in the dark with the minimal design (because the remote is upside down)

    Why not make something that only responds to human touch like the MacBook trackpads? This is one of the Apple products that visually looks good but was clearly not vigorously tested in real world settings. Thumbs down.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Tries to be a touchpad for Apple TV, fails hard

    This remote reminds me of synaptic touch pads on windows laptops. Depends on the temperature of your thumb, placement, battery charge, if oils are present, humidity, moisture, magnetic fields???... Why can't it be consistent like the touchpad on the MBP, or of a Magic Mouse or Magic Trackpad? And, $60??? I'm glad I can program any other remote to replicate it's function for free, or revert to the older remotes on the TV device, but this Siri Remote? It's total hot garbage. I tried, I really tried to love it. I like trackpads, I really do. This just doesn't even come close. I'd gladly pay apple $60 for trackpad like functionality, the hubris here is enormous. Fire everyone involved with this product...

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Ripoff. Brittle.

    Just bought the Apple TV. After 2 hrs of using I've accidentaly dropped the remote. Just like all their phones. It shattered!

    3 of 5 people found this useful