• 1.0 out of 5 stars

    Leaves terrible 'contact patches' completely spoiling the look of the phone

    • Written by Joe F from London

    With SUCH a limited range of classic iPhone cases for the iPhone XR (this is the only 'Apple' one), my wife and I both decided to buy this newly released clear case for our new iPhone XRs. The case itself looks robust and protective, and to that end it is quite stiff and very hard to get on, even harder to get off.... like REALLY REALLY hard! We accepted this, but the nail in the coffin is the horrible, horrible 'contact patch' clearly visible where the case makes contact with a central area of the back of the iPhone. On our white iPhones this leaves a horrible dark grey patch in appearance like a bad bruise. This is not moisture or dirt but simply the contact of the TPU case material on the glass-backed iPhone. We even took them off and refitted being super careful not to touch any part of the back of the iPhone or case, but to no avail. For SUCH an expensive (£45!) case we would have expected Apple to have tested this out and reached their own conclusions that this is clearly unsuitable to sell as a product, unless you really don't care how your iPhone looks. We are very frustrated Apple only sell this case and a couple of Otterbox cases for the XR, whereas the XS has hundred of official Apple cases in various colours and finishes. Come on Apple, give XR customers some options also! As it stands we do NOT recommend this case at all for any iPhone XRs. AVOID!

    340 of 369 people found this useful

  • 1.0 out of 5 stars

    A very expensive and poorly designed case! Don’t but it!

    • Written by Mark B from Ryton on Dunsmore

    This case has one of the worst designed problems I’ve ever seen, it’s fits ok but the major issues with this phone case is it so slippy when on the phone and makes it very hard to hold the phone. I definitely would not recommend this case to use with your XR. There are better ones around and at better price too.

    119 of 132 people found this useful

  • 1.0 out of 5 stars

    Like holding a wet bar of soap

    • Written by Jason L from NORTH BERWICK

    The case fits perfectly but that's its only positive quality. It's too slippery in hand, causing constant anxiety it might fall when removing from a pocket or bag, and that's with the very deliberate extra gripping (compared to silicone) it demands. The volume buttons are also much too stiff. Aesthetics have definitely taken priority of ergonomics here. Apple, please launch a silicone case for the XR!

    83 of 87 people found this useful

  • 1.0 out of 5 stars

    Beautiful but Flawed

    • Written by Brendan N from Warrenton

    I really liked the case and was looking forward to having an Apple made case for the XR. The whole point of having a clear case with a XR is to see the color of your phone. However the air bubbles are impossible to get rid of on the case and as a result really ruins the appearance of the case on the phone.

    55 of 59 people found this useful

  • 1.0 out of 5 stars

    Bubbles on back of phone

    • Written by Joshua M from Roseville

    When I got the case there was almost immediately bubbles on the back of my phone. I tried getting rid of them and they kept coming back. I even re-placed my case with another of the same kind of case and it still had bubbles. Very disappointed.

    51 of 58 people found this useful

  • 1.0 out of 5 stars

    Zero stars, here’s why.

    • Written by Lisa H from Indiana

    I would have never bought the XR had I known it would prevent me from having an apple silicone case. The silicone case made all the difference in terms of usage and not dropping the phone. This clear case sounds loud every time I lay it down and I’ve dropped my phone half a dozen times. I NEVER dropped my phone when I had the option of a silicone case. Please don’t buy the XR because you’re forced to buy this awful case that is not typical apple quality. You cannot properly use the side buttons, you can see a rainbow on the case when even third party cases were able to prevent this design flaw. I never knew that upgrading my phone would be a downgrade in terms of one of the most important aspects of the phone: the case. What made apple think every consumer of this phone wants the same case? All other models have options and aren’t discriminated upon. This is wrong on so many levels and needs fixed immediately.

    78 of 115 people found this useful

  • 1.0 out of 5 stars


    • Written by Matthew B from Concord

    Dust and dirt gets under the cover and can be seen through the clear case. Not sure why Apple couldn't have just offered the normal silicon and leather cases for the XR as well as this clear option.

    41 of 49 people found this useful

  • 1.0 out of 5 stars

    Literally any other case would be better

    • Written by Christopher K from Lindenhurst

    This case is another swing and a miss from apple. The XS/XS Max get Leather cases and Rubberized cases, this phone gets a well designed plastic case that is way too easy to drop. Its extremely slippery and after a few weeks of use, doesn't get any better, just worse. The debris under the case is very visible and disgusting. worst of all, this it the ONLY apple manufactured case. Pretty poor showing from apple.

    22 of 22 people found this useful

  • 1.0 out of 5 stars

    Cheap quality

    • Written by Vilma S from San Diego

    The worse case ever! I’ve had this case for less than a week and it’s already cracked!!! Very cheap quality, stiff and slippery to the touch. I have always purchased the silicone Apple logo case for my iPhones but it’s not available for iPhone XR. Instead I ended up with this piece of expensive trash. I want my money back

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Terrible, slippery case.

    • Written by Terry’s I from Costa Mesa

    My old Apple case on the iPhone 8 was the best. Just picked up my new XR and only option was the clear, super slippery case. You can't prop it up to read, it just slides down. I'm sure I'm going to end up dropping it. I told them at the store it was too slippery and demonstrated at the "set up" table that it couldn't be propped up. In the end I left very unhappy with the case. So many reviews here say exactly the same thing. SLIPPERY!

    23 of 28 people found this useful

  • 1.0 out of 5 stars

    Zero Zero Zero

    • Written by Lauren K from MIAMI

    This case is not worth it. before putting the case on my brand new phone i made sure to wipe it clean of every piece of dirt. but instead of dirt or smudges i got a huge contact bubble in the back. the case is so hard that even trying to take it off is impossible. i've had the case less than two weeks and it's already super scratched from regular careful use. not happy.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Unbelievably Lazy Design

    • Written by Thomas A from Washington

    The iPhone XR Clear Case does protect the phone from drops, that's nice. After that, it's fundamentally flawed. The plastic is so thick it makes your new XR feel as thick as a phone from five years ago. The plastic is not rigid, but it isn't flexible either, which means that the case is extremely difficult to get on or off.

    This wouldn't be an issue if the case was better sealed to the phone, but because dust and moisture can get between the case and the phone, it renders the case useless and disgusting. Put it in your pocket one time and any dust in your pockets is now caked around the bezel of the phone. Dare to have your phone in a mildly humid environment and moisture will cause the case to stick to the phone in some places and not others, like a poorly done window tint.

    I buy Apple for the fit and finish of their products - when I buy a product from Apple I don't expect to look at it the next day and think "really?" - and yet here we are.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Slides off everything and out of hands-looks nice though!

    • Written by Greer R from Colorado Springs

    Slippery!!! I have never dropped a phone or had it fall off things as much as I have had happen with this case on my phone. I tried to return it, but missed the deadline. This case has caused my phone to slide off or our out of things more in a month than my old iPhone did in 4 years of ownership.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Nope Nope Nope

    • Written by Kristen S from Harrison

    Case is too tight. Creates giant air bubble on back of phone and is near impossible to take on and off. A waste of $40. Don’t buy this case.

    14 of 17 people found this useful

  • 1.0 out of 5 stars

    Contact marks are very disappointing

    • Written by Hugh T

    I exchanged the case because of patchy contact marks it left at the centre of the back of my red xr to no avail. The whole purpose of the case is to show off the colour of the phone but I am unable to recommend this case to our customers for this reason. It is a great shame, given the limited range of XR cases currently available.

    11 of 11 people found this useful

  • 1.0 out of 5 stars


    • Written by Stacie W from Defiance

    Purchased this case when getting my new iPhone and the phone is scratched already from a fall. The open design around the bottom is NOT smart. Waste of money as I am already buying a different case that covers the whole phone.

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    Worst Apple product I have ever owned

    • Written by David D from West Malling

    Took this straight back for a refund, wish I had read the reviews on here before purchasing with my new iPhone XR. At £45 you would expect this to be one of the best cases for the iPhone XR. Far from it. Mine had a manufacturing fault on the inside of the case that was visible on the back due to the transparent nature of the product. The case is way too thick - adding bulk to an already thicker than average phone. And as others have noted, getting the case on and off your phone takes patience, strength and a lot of time. Then there’s the fingerprinting issue. The shiny nature of the case means it never looks clean. OK, so I opted for the black phone that creates a mirror-like back surface, but I’m sure it will also be a problem with other phone colours. Best avoided in my opinion. Hope Apple takes note and makes the standard silicone case available for this model iPhone at some point.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Disappointed by Apple

    • Written by Adrián S from Ames

    I handle my iphone with exceptional care, it has never been dropped or scratched, however the case after two months of use has a crack in the bottom (where the charger) and every day is bigger, it will end up breaking. I called Apple and they told me that that is not covered by the guarantee. It lasts less than a € 1 Aliexpress case. It is the first Apple product that disappoints me in full. Buy a cheaper one, at least you do not have to expect anything from it

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    This should get NO stars if possible

    • Written by Peter B from Whitstable

    I have been buying Apple products, from high-end computers to iPod socks(!), for the last 30 years, and this is the worst piece of rubbish I have ever had the misfortune to buy. Fit and finish are good, but you need the strength of a bodybuilder to operate the volume and on/off buttons. Almost impossible to "double-click" on/off to use Apple Pay! With my iPhone 6 and 7, I bought the silicone and leather case, respectively, and they were great. Surely Apple can repeat that for the XR. Or are we not valuable customers?

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Terrible Case!

    • Written by Niels T from Basingstoke

    I bought myself a new XR on Thursday and a clear case to go with it. I agree with everything said in previous reviews and wish I had read them before buying this case. I have actually ended up picking my new phone up with two hands for fear of it slipping out of my hand. Using this case makes my hand clammy for fear of dropping the phone which causes greasy marks to appear all over the case.

    8 of 8 people found this useful