• 1.0 out of 5 stars

    Extremely Disappointed

    • Written by Maripaz M from San Jose

    I've bought the BeatsX twice and both times, the headphones have stopped working within 9 months of purchasing them. The first time there was an issue with the battery and it would no longer connect to my devices. I figured since it was an Apple product it was simply defective and another pair would work just fine. I was wrong. I bought another pair and the same thing happened. It hasn't even been 9 months since I replaced the first pair and my new headphones no longer connect to my devices. Do not buy this product. I was extremely disappointed.

  • 1.0 out of 5 stars

    Very disappointed

    • Written by Dung L from Florissant

    I bought it last year for workout. I didn't work after 2 months and I got a new one. And now I cannot connect it to any devices. Shouldn't buy it.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    A year of life

    • Written by Sarika S from Fullerton

    I had high hopes for these ear buds but naturally after 1 year of life, they gave out on me. While they worked, they were great... after 1 year - they won't connect, stay on, or work. For the price paid, I would hope for a lot more life.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Just as I thought: TRASH

    • Written by Loïc N from Gardner

    I am on my 3rd pair! That’s right THIRD PAIR in 13 months.
    I keep having to call Apple to replace mine and this very most recent time they asked me for $79.00 to replace them???? I think not! The first two times they had connectivity issues where they just wouldn’t stop unpairing with my devices and this most recent time they just lost sound completely in their right earphone. This is nothing to say about how inconvenient they were as a workout earphone considering they literally LOVE TO FALL OUT OF YOUR EAR and the stupid heavy band makes it impossible to run with them on a windy day as it drags them out of each ear with its weight. Just a complete WASTE OF MONEY. I guarantee nobody has ever gotten more than 6 months use out of these things without them crapping out.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by Ann B from Heber City

    First "beats" product I've owned. Paired to an iOS X phone. Turning them on and off is surprisingly difficult and after about 2 months, so annoying and difficult that I entirely regret this purchase and will replace. The sound quality is average / below average. They don't stay perfectly seated while running. Battery life is less than the pair I was looking to replace.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    BeatsX Earphones--Terrible durability

    • Written by Anna M from Green Brook

    I'm writing a review for BeatsX Earphones I purchased just over a year ago. These earphones stop working at least every 6 months. First, the left earbud stopped playing sound twice, once 6 months after purchase, and again 5 months after replacement. Then just a month after the second replacement the third pair (second replacement) started flashing a pink light and would not maintain a Bluetooth connection. So I've spent $150 for a pair of earphones that won't even last 6 months. Once this pair is replaced, I'll just be waiting for it to break like the other pairs. Waste of time and money. Very frustrating experience, and has really turned me off of Beats earphones.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Earphones Broken every 5 6 months!

    • Written by Andrea C from San Giovanni Ilarione

    I bought the first beatsx on December 2017...everytime the same problems...red light flashing...now this is the 4th pair and it's broken! Stop selling this products until you solve the problem.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Terrible!

    • Written by Jesus T from Napa

    Would give these 0 stars if possible. Functionality is completely terrible. I bought these for workouts and they slip out every few minutes regardless of exercise. Charge doesn’t hold very long either (I believe it’s suppos to be up to 8hrs and I probably get half of that). Stay away!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Same issues over again

    • Written by Nathan F from Sandy

    I am on my second pair and they have stopped working just like the first. They disconnect themselves after a few minutes and then wont turn back on or connect for hours even after resets and everything. It's bad because they're super comfortable.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Headphones do not work

    • Written by Erlan S from Kostanay

    Headphones do not work.

    I have two pairs of these headphones. And both do not work. Some headphones bought in 2017, others in 2018, a special edition (10 year anniversary)

    One pair simply does not turn on, the other blinks 3 times and also turns off. Under warranty, unfortunately, nothing can be solved in our country.

    It’s a pity, maybe in your countries these headphones are not expensive, but here they are very expensive and I’m very disappointed with this product. I did not know what could be the matter with your company.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Worst quality

    • Written by prashant D from surat

    No dout sond is good but the quality they provide is worst i have purchased 3 piece and each of them has been replaced 3-5 times have ving problem of right side of plug does not work for each and every replace
    After calling at apple they say you have to pay for repair which means we have to pay for product which has company manufacturing defect

    Had worst experience ever for this and waste of money plzz do not buy

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by Torin B from Auckland

    My experience with BeatsX has been terrible. They work well for about 3 months, and then break. I’ve had mine replaced twice, and am now on my third pair of headphones which I don’t want. Upon trying to swap them out instead of being replaced, I was given a box with brand new headphones that cannot be sold because they put replacements in a different box to ones given to resale stores, therefore sticking me with the unsatisfactory product with no choice to get my money back. For the price that it costs to buy this, it is extremely underwhelming and not even near worth it. Trust me, spend the money on other headphones, because you won’t get your money’s worth with these. If I could rate it lower than one star I would.

  • 1.0 out of 5 stars

    :(

    • Written by Nurdaulet T from Aktobe

    Does not working, blinks 3 times and stop working

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by Rafael D from Goiânia

    I had to replace it during warranty because the I was listening a bumpy noise. After they replace it and the 1 year warranty was over, the phone just stopped working, apparently due to a battery issue. And the only thing I can do it now is to give it back to Apple, so they can recicle it.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by C B from North Vancouver

    BeatsX worked well for the better part of a year. An occasional reset was needed to deal with volume issues on one side. Despite careful use and storage they stopped working completely just when the warranty had expired. Service costs to repair the suspected battery failure are so high that a new pair of earphone seems to be the better alternative. Won’t Be BeatsX.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Horrible

    • Written by Daniel M from Walpole

    Just stopped working after 14 months. None of the fixes work. Warranty only good for a year. Quoted price of $80 to fix. What a joke!!!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Lose connectivity, and lose sound on the right earphone

    • Written by John H from MIAMI

    So, I've had these earphones for about a year now. within the first 3 months, I had to send them in because I was getting no sound when I would connect to my iPhone. After getting a refurbished pair, they worked for about 6 months. I then had the same issue and called apple. the lady seemed annoyed as I'm sure many others were having problems. finally, she told me to do a reset, software update and jump through a few other hoops. luckily it worked. fast forward another 2 months and here we go again. I've tried the reset thing and still no sound from the right bud. I will definitely buy cheaper/generic buds next time.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Died right after warranty ended

    • Written by Tyler K from Lansing

    Just after the one year warranty passed, they stopped working. Won't power on. Reset doesn't work. Apple will repair for $79. Not worth it. What a joke!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Broken after meticulous care

    • Written by Daniel T from Lexington

    I enjoyed the sound and convenience of these headphones for around a year and a half when all of a sudden they stopped powering on. There is a short in the wiring. I contacted Apple, and they wanted to charge me an $85 service fee. Beats/Apple directs the user to wrap the headphones around themselves to store them in their silicone case. I did this religiously. I can only infer these headphones are broken from my seemingly careful attentiveness to see that they were stored correctly. Will not buy again, and I also suggest you look elsewhere.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Bad product.

    • Written by Bradley H from Sechelt

    I received a free pair of these with a new iPad. They worked for a year in my office and I did not take them anywhere. They are not very durable. BeatsX earphones are cheaply made. I would not recommend this product, and I received it for free! Spend your $150 elsewhere.

    1 of 1 people found this useful