WEBVTT

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♪ Music playing ♪

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When I started here at Apple,

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I was nervous
in the beginning.

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I mean,
I have this thick accent.

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But I always felt
very supported.

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♪

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As a Team Manager
in Apple Support,

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my job is to manage
a team of Advisors

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and make sure they have
everything they need

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to provide
that world-class support.

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It feels like
we're not just coworkers.

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We're really like
Apple family here.

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My folks have
everything they need

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to feel validated and valued.

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I think that's super important.

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Same goes
with my family at home.

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I think it's all about
feeling valued.

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♪