AppleCare+ for HomePod

Every HomePod comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for HomePod extends your coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a HK$299 service fee.1

One stop for technical support

Because Apple designs HomePod and Siri, HomePod is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Direct access to Apple experts
  • Carry-in repair3: Take your HomePod to an Apple Store or other Apple Authorized Service Provider
  • Express Replacement Service

Apple hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:

  • Your HomePod
  • AirPort device4
  • Coverage for up to two incidents of accidental damage from handling of your HomePod, each subject to a HK$299 service fee1

Software support included

You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using AirPlay 2
  • Connecting to wireless networks
  • Questions about the Home app

Important notes

Purchase AppleCare+ with your new HomePod. Or buy it within 60 days of your HomePod purchase:

  • Online (requires you to verify your serial number and run a remote diagnostic)
  • At an Apple Store (inspection of HomePod and proof of purchase are required)
  • By calling (852) 2112 0099 (requires you to run a remote diagnostic and provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.