Service and support from the people who know your Apple products best.

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy 2 years of peace of mind when you buy AppleCare+ for iPod touch.

Every iPod touch comes with a one-year limited warranty and 90 days of complimentary technical support. AppleCare+ for iPod touch extends your coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a HK$228 service fee.1

2 years of Apple-certified service and support coverage
Priority access to
technical support
Get up to 2 incidents of accidental damage coverage1
Battery service coverage1

One stop for support

Get global repair coverage3

Because Apple designs iPod touch and iOS, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Priority access to Apple experts
  • Global repair coverage3
  • Carry-in repair: Take your iPod touch to an Apple Store and other Apple Authorized Service Provider

Hardware coverage

Get up to 2 incidents of accidental damage coverage1
Get battery service if it retains less than 80% of its original capacity

AppleCare+ provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world.

Service coverage includes the following:

  • Your iPod touch
  • Battery1
  • Included earphones and USB cable
  • Coverage for up to two incidents of accidental damage from handling of your iPod touch, each subject to a HK$228 service fee1

Software support

Get direct access to Apple experts for support using iOS and more

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iOS and iCloud
  • Connecting to Wi-Fi networks
  • Using Apple-branded iPod touch apps

How to buy

  1. Purchase AppleCare+ with your new iPod touch.
  2. Or buy it within 60 days of your iPod touch purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPod touch and proof of purchase are required)
    • By calling (852) 2112 0099 (requires you to run a remote diagnostic and provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair, and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app