Service and support from the people who know your Apple Watch best.

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Cover more than your wrist when you buy AppleCare+ for Apple Watch.

2 to 3 years of Apple-certified service and support coverage
Priority access to technical support1
Get up to 2 incidents of accidental damage coverage2
Battery service coverage3

Apple Watch and Apple Watch Nike

Every Apple Watch and Apple Watch Nike comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support.

With AppleCare+

AppleCare+ for Apple Watch and Apple Watch Nike extends your coverage to two years from your AppleCare+ purchase date3 and adds up to two incidents of accidental damage coverage, each subject to a HK$548 service fee.2


Apple Watch Edition and Apple Watch Hermès

Every Apple Watch Edition and Apple Watch Hermès comes with two years of hardware repair coverage through its limited warranty and up to two years of complimentary support.

With AppleCare+

AppleCare+ for Apple Watch Edition and Apple Watch Hermès extends your coverage to three years from your AppleCare+ purchase date3 and adds up to two incidents of accidental damage coverage, each subject to a HK$618 service fee.2

One stop for support

Minimize the amount of time without your Apple Watch with Express Replacement Service

Because Apple designs Apple Watch, watchOS, and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.1

  • Priority access to Apple experts
  • Global repair coverage4
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4
  • Carry-in repairs: Take your Apple Watch to an Apple Store or other Apple Authorized Service Provider4

Hardware coverage

Get up to 2 incidents of accidental damage coverage2
Get battery service if it retains less than 80% of its original capacity

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.

Service coverage includes the following:

  • Your Apple Watch
  • Battery3
  • Included magnetic charging cable and power adapter
  • Coverage for up to two incidents of accidental damage,2 each subject to a service fee of HK$548 for Apple Watch and Apple Watch Nike, or HK$618 for Apple Watch Edition and Apple Watch Hermès

Software support

Get direct access to Apple experts for support using watchOS and more

With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS and Apple-branded Watch apps, including:

  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Watch apps

How to buy

  1. Purchase AppleCare+ with your new Apple Watch.
  2. Or buy it within 60 days of your Apple Watch purchase:
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of Apple Watch and proof of purchase are required)
    • By calling (852) 2112 0099 (requires you to run a remote diagnostic and provide proof of purchase)

AppleCare+ available for:

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair, and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app