AppleCare+ for iPhone 11, iPhone XR, iPhone 8 Plus, or iPhone 7 Plus

  • HK$1,399
Get help buying. or call 800-908-988.
  • Service and Support

    AppleCare+ for iPhone

    Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date(1) and adds up to two incidents of accidental damage coverage, each subject to a service fee of HK$228 for screen damage, or HK$788 for any other damage.(2)

    Extend your coverage to two years of service and expert telephone technical support.

    How to get AppleCare+

    Add it to your bag during the checkout process when you purchase your new iPhone.

    Or buy it within 60 days of your iPhone purchase. Your iPhone purchase date is the date we ship and charge you for your order:

    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Retail Store (requires inspection of your iPhone and proof of purchase)
    • By calling (852) 2112-0099 (requires you to run a remote diagnostic and provide proof of purchase)

    One stop for technical support

    Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

    • Priority access to Apple experts
    • Same-day service in most major metropolitan areas world wide(4)
    • Carry-in repair(4): Take your iPhone to an Apple Retail Store or other Apple Authorized Service Provider

    Apple hardware coverage

    AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:

    • Your iPhone
    • Battery (1)
    • Included earphones and accessories
    • Coverage for up to two incidents of accidental damage,(2) each subject to a service fee of HK$228 for screen damage, or HK$788 for any other damage

    Software support included

    With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:

    • Using iOS and iCloud
    • Connecting to wireless networks
    • Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar

    Important notes

    See AppleCare+ Terms and Conditions for complete product details.

    Manufacturer Information

    Part Number

    UPC or EAN No. : 190198683977

    Manufacturer Note

    (1) Service coverage is available only for iPhone and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms for full details.

    (2) AppleCare+ for iPhone provides coverage for up to two incidents of accidental damage from handling. Each incident is subject to a service fee of HK$228 for a screen replacement, or HK$788 for any other damage.

    (3) Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

    (4) Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Service coverage is subject to AppleCare+ Terms and Conditions. See AppleCare+ Terms and Conditions for complete product details.

    AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions.

    In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the Accidental Damage from Handling coverage. For the Accidental Damage from Handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan. See terms for full details.