Why do the links in Zillow emails always open up in Safari instead of the Zillow App?

I have the Zillow app downloaded and use it all the time, but when I receive an email notification from Zillow and click the link, the link opens in Safari instead of the app. It didn't used to be this way - the links would open in the app - but I can't figure out how to revert back to that setting.

1 Answer from the Community

  • This happened to me too. I use an iPad. To fix this, I clicked and held the link until a menu opened, then I chose "Open in Zillow". Now every time I click a link, it opens in Zillow even without pressing and holding the link until the menu pops up.

    • Answered by Kathleen G from Champaign
    • May 21, 2017