• 1.0 out of 5 stars

    I can't believe Apple sells this!

    • Written by Jaron R from Barling

    The camera is truly a paperweight, please don't waste your money on it.

    I bought one to replace an old nest camera system in order to gain HomeKit capability. The camera software and firmware are so buggy along with missing features that other cameras and systems have means it is not worth the switch.

    Look Elsewhere!

  • 5.0 out of 5 stars

    Works great for me

    • Written by Robin C from Humble

    I have 2 so far. They have been working fawlessly for about a year now. Good Wi-Fi connection seems to be the key.

  • 1.0 out of 5 stars

    Do not buy this

    • Written by Damien D from NORTHCOTE

    After several months of flawless operation my OMNA 180 started to experience routine hang states and connectivity issues (time outs). I’ve made several fruitless approaches to D-link support. Seriously “support” is just so far from what these people do it ain’t funny. I was promised I would “definitely receive a call tomorrow” over two months ago. Lame. I’ve been reading various reviews about this mob and there’s a lot of negative press out there about their support. Apple please do some due diligence on D-link and remove their products from your stores.

  • 1.0 out of 5 stars

    constantly has issues

    • Written by Gary P from Middleville

    I have owned this for two years. Never seems to work. Don't call their support line, its pointless. I was hoping because apple had it on their site it would be a quality camera that worked with all our devices. It also seems that its overheating but they say its normal. don't buy!

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Product is horrible!!!!

    • Written by Runeko L from Medford

    I was one of the first purchasers of this product. Bought at $200 dollars. It was expensive enough that I didn't want to replace it and buy another, man was I in for it. Unfortunately, this product has a 1 year warranty. Once it stops connecting to your HomeKit network, it's done. You can't use it any more. It's been just under 2 years since this product came out and it's broken. I am soured from D-Link products and I will never buy another one of their cameras again. $100 a year for a extremely poor quality camera and software that only worked some of the time. Stay away from Omna, stay far away. If I could give it negative stars, I would. The negative for the overheating issues, the horrible file management, the oooooooozzingly slow updates to the software. There are independent developers who update their software in circles around these guys. If you want something that you will use for a while, with constant updated support, which is not unreasonable to ask for a $200 product, then go with someone else. I'm done with these guys.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    OMNA 180 HD Camera

    • Written by Brian B from STOCKPORT

    I bought the Omna 180 after online investigations. First let me say that the camera is nicely designed and packaged and priced competitively... but. Setup was fairly easy. Bluetooth connection between iPhone and Cam was automatic and downloading the Omna App from the AppStore and registering for an Omna Account all worked fine although it took a few attempts to update the firmware. However, the camera needs a hub - an iPad or Apple TV. I chose Apple TV since iPads are designed for portability, not to be left at home operating as a hub, and try as I might I couldn't get it to connect through my BT Router to the Apple TV box. Just wouldn't do it... So I decided to forget Apple HomeKit and use the Omna Web Account instead - no hub required. I finally managed to access my camera remotely and was able to travel around town and remain in contact with the cam. You can tell if you're connected because a blue cloud icon appears in the My Home screen of the Omna App. So I thought I was winning. Then I went to the airport to fly back overseas where I work, hence why I wanted a security cam in the first place. Omna App was still working as I boarded the plane, but not when I got to my destination and it hasn't connected since. I thought it may be a GeoLocation or IP address problem so I tried a VPN. No luck. Omna Help could only suggest that I setup the cam again which I can't do from 3,000 miles away. Failure all round really. Disappointed.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Latest update is useless

    • Written by Geoffrey W from London

    After the update this past week, I can no longer load any of the recorded footage on the SD card. I have two of these cameras with up to date firmware. Only live view works now. A device with the older app version still loads the footage.

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    Easy to setup, decent monitoring but needs work from D-Link

    • Written by Clarence C from Calgary

    For what is worth, this camera does provide easy monitoring with motion detection and alerts. However, I will not be purchasing more to add to my HomeKit setup. If I didn't miss the last return date, I would have returned it... :)

    My Omn has firmware 1.3.

    [Pros]
    Easy to setup. HomeKit integration. It does work for the most part. Loud and clear speaker when you talk remotely. Audio streaming to iPhone/iPad over LTE is decent.

    [Cons]
    In the Home app, you get to see a snapshot from the camera. Tapping on it brings you to Live view. *If* you get a motion alert though, the image sent in Notification is not the motion detected snapshot but the last viewed snapshot. (D-Link blamed my home Wi-Fi network for this issue which is ridiculous and inaccurate.) So this makes alert useless (for me anyway) unless you go into Live View.

    Even if you are just opening the Home app, the snapshot shown with the "seconds" count up is not the latest snapshot. From my test since I purchased this camera on Oct 20 (today is Nov 18), it usually takes 20-60+ seconds for Home app to display the "latest" snapshot from the camera whether I am at home or away.

    The motion triggered video clips recorded to the SD card are only meant to play on iPhone/iPad app according to D-Link support. There is no audio codec for playing on the computer. Video plays fine but without sound.

    SD Playback often freezes the Omna app. I have had to power-cycle the camera to continue playback recorded video clips.

  • 1.0 out of 5 stars

    I'm sorry but the product is terrible.

    • Written by Jerby Ainsley L from San Juan

    The product is difficult to use, I can't connect to it, I can't view the live feed, no guide on the internet could help me, and no amount of restarting or resetting could let me view the live feed from the camera.

    I was really excited about this product, I thought I would be getting something premium to replace what my family was using to monitor the house, but in my situation, I know and I've read on the internet that this product works for other people, but in my situation specifically, it is near literally unusable.

    The only thing I can view, is the preview screenshot when I open the app, nothing else. I can't update it, can't register to the omna account, all of them just give error messages about not being on the same network, or not being able to connect to the camera itself. My house only has one router, so how can I not be connected to the same network?

    The unit also gets hot, like really hot. My family's using like, 3 different cameras, from different manufacturers, with their own different apps and it's not this difficult to use at all. I'm sorry for the bad review, but I really genuinely wanted this to work, for myself, and possible upgrades to the others, and I'm jealous of the people who are not having problems with this, but I'll have to get rid of this camera and look for a replacement.

    5 of 8 people found this useful

  • 5.0 out of 5 stars

    Great little cam

    • Written by Stephen F from Grantham

    Couldn't be easier to set up, like other HomeKit devices. Very high build quality. High definition video/pics. Good app to support it. On that subject: I now have 4 D-link apps (!) - about time they integrated. Not really a problem as I will mostly use the Home app on a daily basis. Strange that this is about £30 cheaper on the Apple Store than on Amazon. The Eve Smoke is also cheaper here. Anyhow, it's a really nice all-round security camera - and it has a very long, good quality, cable (a gripe I have with many other manufacturers). For the price here, on the Apple Store, I certainly recommend it.

    2 of 2 people found this useful

  • 4.0 out of 5 stars

    Simple and high quality

    • Written by Scott W from Auburn

    Before I bought this I saw the one-star review that said it wouldn't connect so they returned it. Then I read about what may cause this (very simple search - long wireless network name with apostrophe). So I decided to try the Omna 180Cam HD because it seemed like the best fit for us. Unboxed what looked to be a high quality device (it is), Super simple Apple-like setup. Didn't detect my long wireless network name (default Airport Extreme name). Renamed wireless network. iOS devices automatically picked up the name change, TVOS had to be updated manually. Omna app connected (nothing to change - firmware was already up-to-date) picked up the wireless network name and joined easily. This is my first Homekit device. Made sure AppleTV was setup to use Homekit (it was). AppleTV uses my wifes AppleID so I used her phone to setup a couple rooms, added the camera to a room. Then I invited my Apple ID. Viola! My wife and I can easily use the Home app to check on our dog. It works seamlessly whether we are on wifi or cellular including the speaker/microphone. We've been using it for a month now and I'm considering getting another one which caused me to see the reviews again. The only reason I didn't give it five stars is because I noticed that it gets pretty warm, I may see about having it turn off while we are at home. Also I think D-Link should have included a small microSD card with it.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Completely Unreliable outside home network

    • Written by Peter T from KEDRON

    If you're looking for a home kit camera, or even a security camera for alerts when you're away from home - this camera is not the one.

    It is not accessible outside your home network, which makes it pretty useless as a security device.

    Do not buy. Given up trying to get it to work.

    4 of 5 people found this useful

  • 3.0 out of 5 stars

    Remote Access Away From Home

    • Written by Ian M from LONDON

    Good camera ... but ... if you don't have Apple TV & you want to access your camera remotely while you're away on holiday you cannot take your iPad away with you too.
    In other words, you can use your iPad as a Home Hub (instead of Apple TV) but then the iPad has to stay in your property ... see Apple support article support.apple.com ref. HT207057, which states "The device that you set up as a home hub must remain in your home, connected to your home Wi-Fi network, and powered on.".
    When I'm away for a few days I typically take my phone & also my iPad with me ... if you don't have Apple TV then taking both your phone + iPad with you means you cannot access your camera remotely ...
    You'd either need to a) leave your iPad at home, b) buy Apple TV, or c) buy / use another iPad as a home hub, in order to access the camera remotely.
    At least, that's what I'm finding so far ... you cannot simply triangulate phone to Omna Cloud to Camera over the Internet.

    4 of 4 people found this useful

  • 4.0 out of 5 stars

    GREAT PRODUCT

    • Written by Li B from Hong Kong

    i have no problem setting up the Omna. I just followed the instructions! Homekit is sometimes not stable. I use the Omna app on my iPhone and it always works even when i am overseas. I can also view what is recorded in the SD card remotely even when I am overseas and I can also download the clip to my iPhone. Speed of this will depend on many other factors like internet speed. I also get notification when it is set up properly without problem. The wide angle works great. All you have to do is to use two fingers to zoom-in just like viewing image on an iPhone. The video is also quite clear. I am getting a few more.

  • 1.0 out of 5 stars

    Returned.

    • Written by Rolly T from Caroline Springs

    Not reliable product. Works for two days and cannot connect when most needed.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    THIS CAMERA IS JUNK IM RETURNING IT DOES NOT CONNECCT

    • Written by Marcel F from Washington

    SAID ENOUGH JUST READ TITLE AGAIN

    7 of 24 people found this useful

  • 2.0 out of 5 stars

    Repeated failure to monitor remotely

    • Written by Dr Akbarally L from vancouver

    Nice looking camera. Good images. Works fine when HomeKit or the OMNO app being used at home in the local WiFi network. When we step out of the house, after a few minutes or hours, remote monitoring shows No Response...and stays in that mode after that. Yes, we have tried resetting to factor settings, ensured that the WiFi network is fine, the IOS on the phone is 11.3 and up to date. We are using our iPad (latest iOS) as the Hub and that too is set up correctly and stays powered on all the time.

    Support has been so slow that we are now past the 2 week deadline to return the Camera to Apple Store. We have other cameras that work beautifully and I am sorry we purchased 2 units of this particular camera.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    I cannot connect the cam to my network

    • Written by Sang F from Maida Vale

    It is so frustrating! I have sitting next to this cam for 30 min and it keeps saying there is an error.
    Is there any trick to setting this cam to my network?
    Now I want my money back.
    Any help would be appreciated.

    6 of 8 people found this useful

  • 5.0 out of 5 stars

    Works Really Well & Increases Home Security

    • Written by David P from MELKSHAM

    We wanted a remote camera for the home which enabled monitoring and could link up with other HomeKit items to provide security options. Within 10 minutes of unpacking and inserting the SD card I had downloaded the app, attached it to my iPhone, integrated with HomeKit and setup security options for when in or out of the house. I have no experience of using this sort of kit so followed the basic instructions and all was so easy. Other reviewers moaning about missing features are missing the point - It Does What It Says On The Tin!

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Most intuitive setup

    • Written by Roberto D from Miami Beach

    Purchased this cam for home monitoring and it has been the easiest setup for any apple HomeKit product I have set up. Great field of view and the SD local storage is a plus specially with how sensitive home footage can be. I recommend this product to any user looking for home security.

    5 of 6 people found this useful