• 2.0 out of 5 stars

    Functionally Good - But not Durable

    • Written by MARK F from MCMAHONS POINT

    I'm quite happy with the size, battery life and ease of fitting and removing for this product. However, I'm on my second one now and neither has lasted longer than a year. In both, the thinner rubber around the holes for the button has worn and fallen off looking rubbishy and not holding the phone as securely as when purchased.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Limited lifetime

    • Written by BRUCE D from tecumseh

    We purchased two of these for our iPhones. While they have kept the phones charged, the silicone has delaminated and both cases now look like garbage after six months (they were bought at Christmas). If you like your phone to appear tidy and fresh, I don’t recommend this product. Mophie has sent free replacements for cracked products on previous phones, Apple will just sell us a new battery case at full cost. Look elsewhere. Y

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    4 months

    • Written by Derek H from Norman

    I bought this expecting something well made from apple and this case lasted 3 months before the rubber on the case started coming apart and the battery in the case won't last a full day anymore

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    May not be supported...

    • Written by Donald M from Bellevue

    It used to work fine. However, after the last several iOS updates, the iPhone sometimes beeps continually while showing a message saying the accessory is not supported by this device. It's an Apple product for an Apple product, and it's incompatible? (It's not the charger, because the incompatibility is reported while using the original charger and cable.) Moreover, I sometimes have to remove the iPhone from this case and re-insert it so that the battery level of the case will be recognized and displayed. Sometimes I have to do this to get the lightning symbol to appear next to the case, even though the iPhone has that symbol showing it's being charged. The power goes through the case to the iPhone, so having the case unpowered while the iPhone is powered is anomalous. Finally, having to pay attention to the working of the hardware is hardly convenient. I'm looking for a cheaper, MFI certified battery case that is less bulky and, I hope, more reliable.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Meh

    • Written by Dylan A from Newport Beach

    Terrible material. Top is already ripping after 1 year of careful use. Good charging tho. It should be able to turn on and off tho. But material chips very easily and is already peeling. Material it bads go for a mophie because you can turn it on and off and it is made up of good quality material for same price.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    A few critical flaws

    • Written by Kira P from New York

    If I were writing this review based on battery capability alone, it would be 5 stars. If you are simply looking for a case that will keep your phone charged all day so you no longer have to worry about your phone losing battery power, look no further.

    However, there are two reasons for my two star review:

    1. This case is legitimately falling apart on me. The plastic at the top does not hold up very well and it's currently completely peeled away in the area where my volume buttons are. Not only does it not protect my phone well, but it also looks cheap for such an expensive case.

    2. This must be a design flaw because I've gone through two of these with the same issue on both - if you are FaceTiming or trying to talk on speaker, NO ONE can hear you! Something about the case stifles the microphone so you have to remove it every time you want to do either of those things.

    Appreciate the extra battery life, but very disappointed for such a hefty investment in a phone case.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Great idea, but poor choice of material and design

    • Written by Anthony H from Ridgeway

    The case is a nice idea, but the silicone material attracts oil and dirt too easily. My Smart Batter case for my iPhone 7 has ripped at the top where the silicone material is too thin. The case simply is not durable enough to last more than a year. I expected more durability for a case that costs $99.

    4 of 6 people found this useful

  • 2.0 out of 5 stars

    Will NOT last very long

    • Written by Eric M from Torrance

    I'm on my 3rd one in about 18 months. I've gotten free replacements at the Apple Store for the 2 that died. First one lasted 6 months. Second one almost a year. I would NOT recommend this product if Apple wasn't so good about replacing it with no fuss.

    When this product is working, I LOVE it. So nice to have all that extra juice and have it integrated with the iPhone. For those who don't know, here's how it works ---- the case will keep the phone at 100% until the case runs out of juice. So if you need to take the case off (to make the phone lighter --- MUCH lighter) you'll know your phone will be at 100%. Only thing I don't like is that it doubles the weight basically. With the case, the phone is 8.5 ounces. Without the case it's less than 4.5 ounces ---- i just weighed it myself.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Extends battery wonderfully, but impeded reception on mine

    • Written by Alex V from Twickenham

    This extended battery life very well on my iPhone 6, but I started missing about half my calls.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Not fully thought out...Could use a lot of optimization.

    • Written by Keo S from Brooklyn

    Purchased on 6/29/17
    Defective on 7/14/17

    Issue 1: Smart Battery Case is always charging your phone, diminishing your actual iPhone battery lifespan.
    Optimization 1: Add power button

    Issue 2: Headphone Jack does not come with adapter or extension for 3rd part headphones.
    Optimization 2: Supply a headphone jack extension cord.

    Issue 3: While Case is active, Ive had issues with my iPhone actually overheating and powering down a few times a day.
    Optimization 3: Add More vents?

    Issue 4: Phone case stopped working after 16 days or less. The case doesn’t hold a charge at all.
    Optimization 4: Start all over. Period.

    Opinion: Apple has reached a point of diminishing return.

    18 of 21 people found this useful

  • 2.0 out of 5 stars

    Far Below Apple Quality Standards

    • Written by ClarissanDave W from North York

    I do not recommend this battery case. I ignored all the negative reviews and bought this case anyway because it's Apple, right? Initially I loved its functionality, integration with iOS, silicone skin and design. However, after just over two weeks it stopped charging my iPhone, which is its primary purpose. I took it back to the Apple Store and they happily exchanged it for a new one no questions asked, as is typical of Apple's customer service. The second one lasted nearly a month before the same thing happened again! I took it back again, but instead of prudently asking for a refund, I decided to get a third one. This one has lasted six months, but it too has stopped working. Add to that, the silicone I once admired is peeling off, and the top left side of the case has all but entirely ripped off, so I doubt Apple would take this one back. My money has been wasted as it is now useless. Definitely does not meet Apple's normally pristine quality standards, despite my initial positive impression.

  • 2.0 out of 5 stars

    cant use your headset when the case is on.. IPHONE 7

    • Written by DOUGLAS H from MODESTO

    SERIOUSLY APPLE? I cant believe that you design a $100 case to charge the iphone 7 and cant use a set of headphone when the case is on the phone? The iphone 7 has no headset jack so the apple adapter has to be used for headphones. When the Stupid/Smart case is on the phone, the cases power port wont support apple headphones. Apples solution was to buy some blue tooth head phones! THANKS APPLE

    7 of 17 people found this useful

  • 2.0 out of 5 stars

    Good battery, rubbish quality material

    • Written by Shane G from Taunton

    The battery is perfect, lasts me a long time and does what I need. My problem is after having it for 8 months, the case is so worn, it's breaking and falling apart.

    10 of 10 people found this useful

  • 2.0 out of 5 stars

    Throwaway case, good when working.

    • Written by Matthew M from Suwanee

    Pros: More than doubles the battery of your 6. Integrates with the iOS so you can see how much life you have left on the case and phone. Lightning connector.

    CONS: Mine died after 4 months with no abuse, no water. Apple overnighted me another since I was leaving for a trip (very nice). That was 14 months ago. The new one has also died. But besides two failing in 1.5 years there are other problems. It keeps your phone fully charged at all times, which if you know anything about lithium ion batteries, destroys the life of your phone. The silicone rubs off from normal wear. The headphone jack is deep and narrow, so you're limited in selection of headphones.

    All in all, these are great when they work, but I wouldn't put them on a new phone. Use these to keep alive a failing battery in a phone and then throw them away when you get a new phone 8 months later.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Not worth 100

    • Written by Mikael R from Marietta

    Whole piece of case ripped off after a month...ruined

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Great functionality, bad workmanship

    • Written by Joseph K from Cincinnati

    Overall, this case serves its purpose functionality-wise. It basically gives you a full extra charge and you don't have to stop to charge nearly as much. This is the only reason I gave it 2 stars... My issue is the workmanship. After only a week of use, the silicone is peeling off in all 4 corners of the case as well as all 4 corners of the battery bump. I keep my phone clean and baby it, because it's an expensive investment. After only a week of use, it looks pretty rough, and I can only imagine how it will look in 6 months. Very light usage should not cause this to happen in one week's time. For $100, I expect more from Apple and will be visiting an Apple Store to try to return or exchange.

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    BATTERY

    • Written by Bryan A from Roxbury Crossing

    I think it should make it more resistant, I have one that not even a year and is already breaking in the internal and external, further increase the battery charge

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Rubbish silicon shell

    • Written by Oleg S from East Killbride

    Bad:
    The silicon falls apart like a skin of a dead man.
    Siri can't hear me.

    Good:
    Very protective and useful.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    WORST CASE

    • Written by Shannie B from Sunny Isles Beach

    bought this case for $100. I was very happy the first month I had it. After that month I would charge it all night and my phone would die in an hour. This is the worst $100 dollars ive ever spent in my life. very upset and in disgrace. DONT RECOMMEND ANYONE TO BUY IT!!

    5 of 13 people found this useful

  • 2.0 out of 5 stars

    Poor quality

    • Written by Panda B from Sta.Rosa

    at first when i first got it i say woah the surface is smooth then after 2 weeks the silicone starts to peel off in every 4 corners then it became very stick y when im using it but when i don't use it for about 30 minutes it becomes oily im sick of it when i put it down i always put the phone with the screen facing down the table just to save the case from absorbing all the lints! sick of it. very time it absorbs lint. besides the case is hard to clean. and removing lint is like removing a dirt from a scotch tape and this product doesn't deserve its price. besides the case discharging so fast like i'm not using it but it discharged 10% the whole night and the material too is so poor its peels of each of the four corner. everytime i look at it it feels that this case is just a cheap one!

    6 of 12 people found this useful