• 1.0 out of 5 stars

    Dead After 6 months - just like the reviewer right below me

    • Written by PATRICK D from Metairie

    Amazing that when I came here to write this review, the most recent one posted pretty much mirrors mine - Gerry H's review, that should be right below mine.

    I bought mine in January 2016, I still have the receipt. Around a month ago it started acting strange. I would wake up after having it plugged in all night, and the phone would be charged, but the case had no charge at all. If I took the case off and charged it separately, it would then take a charge.

    Fast forward to now, just about 6 months after I purchased it. Completely dead. Won't charge at all. Great while it lasted, but $100 for something that only lasts 6 months? Sorry Apple, you guys missed the mark on this one.

    404 of 464 people found this useful

  • 1.0 out of 5 stars

    Disappointed in performance over time

    • Written by JASON K from Bentonville

    For the first 90 days, I could not recommend this product enough and could even justify the premium pricing and lack of features. That being said.. after about 95 days my smart battery case now acts erratically, rarely charges, or just does nothing when plugged in. I can see from other postings that this is not uncommon after a period of time with this product. I normally would not submit a review on an accessory, but this product does not feel like it has the quality most customers have come to expect (and pay for) from Apple. If you are looking to use this case every day, I would recommend researching other products that have been tested to consistently perform over time.

    44 of 51 people found this useful

  • 1.0 out of 5 stars

    Smart Battery Case has stopped working

    • Written by Phillip H from Medina

    When the case was working, it worked great. I have not abused it, dropped it, or had it under any harsh conditions. Case has just stopped working. Seems as though Apple has rushed through this one - very disappointed.

    34 of 37 people found this useful

  • 1.0 out of 5 stars

    Do. not. purchase. this. item.

    • Written by Aurelie G from Old Brookville

    I had originally bought this item due to the fact that I am rarely home or close to a charger. In the beginning, this charging case was great! It worked amazingly and allowed my phone to stay charged for almost 2 days straight. But, after use, the battery of my phone continued to drain. Now, every single time my phone drops from 100%, the battery of my phone thinks that it is dead and because of this, I have little to no use of my phone because it cannot hold a charge. How ironic that an Apple product would destroy another Apple product.

    24 of 25 people found this useful

  • 1.0 out of 5 stars

    Disappointment – Good for two months only

    • Written by Uri A from FOREST HILLS

    I thought it was great at first. You expect that something you buy for a $100 will last longer than two months and won't brick your phone for hours. I'm writing this on my mac because it is the second night in a row that my phone battery was drained by this thing (while connected to the power) and after heating all day. I hope my phone restarts after this, I've been waiting for 40 minutes.

    In any c a s e – I strongly recommend against buying it.

    This shouldn't happen with product this expensive. I was happy to pay premium for what I thought were apple standards. Now I feel I was ripped off, and the hassle of having my phone bricked on a work day is even worse.

    28 of 33 people found this useful

  • 1.0 out of 5 stars

    More thought = more customer service

    • Written by Tom G from Llanharan

    First off I love this case. Feels good, works great and is very well made. I don't mind the bump. You have to give up something for extra battery life. But what really mugs me off is how Apple just keeps taking the mickey. You can only really use apples own headphones as no others fit. You can't even use the dr beats headphones and they own them. First they could have made it so the headphone socket is extended. But then they offer an adaptor for another £7. So they knew the issue then!? That's just taking the mickey guys. Like when you introduced the Lightning connector. If you just offer an adaptor with it, you know you can afford it in the price, you won't annoy customers. Never ever set out to annoy your customers guys. In the long term it will always impact your reputation. Always. Stop it. Think......

    27 of 31 people found this useful

  • 1.0 out of 5 stars

    Killed my phone battery

    • Written by Danielle P from clarksville

    I absolutely loved this case for the first three to four months. My phone would stay charged for practically the entire day. After these first four months, my phone could not hold the charge. It began to drain the case battery extremely fast and then as soon as my iPhone percentage was under 100 it would die. Now my phone is constantly dying at 100 percent and coming back alive at 10 percent only to die again as soon as I unlock it. I had a feeling that constantly charging your phone is bad for it so I specifically asked if it would ruin my phone battery and multiple Apple workers said No. Do not buy this case and instead opt for a case that can turn on and off.

    24 of 27 people found this useful

  • 1.0 out of 5 stars

    Stopped Charging after 6 months

    • Written by Gerry H from port hueneme

    In all of the years that I have been purchasing apple products, this is the first product I have purchased that appears to use subpar material. The battery should last more than 6 months and during its 6 month life it has been very errratic in its performance. It is dead now. What a waste of $110.00. I would not purchase this product. It does not meet any of apple standards via support or function. This is one of their true failures.

    26 of 31 people found this useful

  • 1.0 out of 5 stars

    not worth $100 for sure

    • Written by carolyn G from Santa Rosa

    Most positive reviews are from new users. I've had mine about 7 months and the edges are coming apart, and the case does not hold a charge very long and takes much longer to charge itself via 110. A $100 battery/case should definitely last longer than mine had. NOT RECOMMENDED!

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    Really disappointing quality

    • Written by Tim S from New York

    Apple is really losing its edge over quality. This case hasn't even lasted 6 months and it's already starting to come apart. The soft outer shell is not durable at all and is peeling off. Which is a total letdown. In addition, the overall design is so lame. I've actually had people ask me if this was an actual Apple battery case as it looks like something that a PC company from the 90s would make.

    Apple, if you're going to charge $100 for a stupid case, at least make sure it lasts. Apple quality is slipping and you'll continue to have people defect when you make mediocre products like this. I hate this case.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Battery life is good but...

    • Written by Paul W from Douglaston

    I'm noticing severe problems with my iPhone since starting to use this. I feel like the case is trapping the heat and causing the phone to malfunction. It is freezing quite a bit. When I go out of service and come back into a service area, it takes a while so I am not sure if the case also impedes it interferes with the signal. I am wondering if I am the only one who is experiencing this?

    26 of 37 people found this useful

  • 1.0 out of 5 stars

    Now I have a broken phone

    • Written by Melissa B from Chicago

    This phone does exactly what it promises, extends the life of your battery. But along with my extremely well charged phone, I now have a broken phone. The area between the battery and the top of the case is extremely flimsy and lax, so much so that the frame has bent on my phone causing the screen to pop off. This is a problem with the design due to the hard nature of the battery. Any stress on the phone is immediately transferred to the upper corner rather than being dispersed throughout. I now have a $299 fee to replace the phone in addition to the $99 I spent on the case. DO NOT BUY.

    19 of 24 people found this useful

  • 1.0 out of 5 stars

    Skins Starts Peeling Off in Just 1 Year of Careful use...

    • Written by EGEMEN Y from Shelton

    The skin started peeling off after about 1 year of AD HOC use (i.e. when I know I am going to need to remain fully charged - ~ 1x or 2x a month). Called Apple asking them whether there is anything they can do, and that I recognize warranty expired. They said "it is cosmetic, can direct you to the nearest store if you are interested in buying an new one" - which was NOT what I called them for (am fully capable of finding the store myself or buying it online myself, thank you very much).

    Disappointed and feel like I did not get my money's worth because I think we are paying a premium for Apple brand and its products and having done that and having everything-Apple in my household, I expected this product to last much longer than it actually did. In the recent years, I honestly think quality has gone down and I am a frustrated, disappointed, about-to-give up 10+ years Apple loyal customer....

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    I think the case is KILLING my battery

    • Written by Jehireh P from Fort Worth

    I bought this case about 3 months ago and it has worked very well. When I first purchased, my main concern was that there was not an on or off switch. I was worried about whether this would kill my phone battery and it has done just that. As I have continued to use the case, I find that my phone will die at 50% and sometimes when I charge it with the case on, my phone will not charge in the case until I restart my phone. Additionally, my case loses charge incredibly fast. This morning, my phone drained from 100% to 50% in an hour. My case has already experienced wear and tear and It happens just from putting it in my pocket. I really wish I could get my money back and I wish I could have my phone battery replaced. I'm really nervous that eventually neither the case or phone will take charge or I will have to continue to carry around a charger in order to turn my phone back on. This product did not meet my expectations whatsoever.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    8 days

    • Written by rick H from Yorba Linda

    Worked well for 8 days.... Now it's a paperweight. Stopped taking a charge last night. I'm glad that it stopped working prior to the 14 days return policy.

    17 of 21 people found this useful

  • 1.0 out of 5 stars

    Wanted it to be a great battery case!

    • Written by Scott C from North Canton

    I have used Mophie for years and love them. I thought I would give the new Apple battery case a try with my new 6s. I thought wrong. The look is nice, but the Silicon outer case is horrible. It makes the phone difficult to slide in and out of pockets and for my magnetic car holder, you cannot stick anything to this case. Also, I like having the on/off switch with the Mophie, being able to choose when to use the juice in the case. With the Apple case, you use the battery in the case first then the iPhone battery with no switch. Good idea, but lacks execution and design which goes against Apple's branding. I used it for 2 days before going back to Mophie.

    21 of 29 people found this useful

  • 1.0 out of 5 stars

    Does not work correctly

    • Written by Eddie C from Terenure

    I purchased this in December and it does not work well at all. I was hoping to use it as a cover full time but this is not possible. When you connect a wall socket to charge it the phone is the only thing that charges. The cover is totally bypassed and does not charge, no matter how long it is plugged in. . Instead you need to take the phone out of the cover and charge both separately.

    23 of 33 people found this useful

  • 1.0 out of 5 stars

    Falling apart the soft rubber

    • Written by Marcelo B from Vila Velha

    Don't buy if you want to use for more than a year. The soft outer shell is terrible and is falling apart. The case are completely useless.

    17 of 22 people found this useful

  • 1.0 out of 5 stars

    very warm battery, takes hours to charge, and drains fast

    • Written by cathryn Q from Gardena

    Been using it for a few weeks. It seems to take a whole night to charge, yet it drains in less than a day even when not using it much! Much faster than the phone's battery itself. :( Disappointed purchase.

    19 of 26 people found this useful

  • 1.0 out of 5 stars

    Silicone outer coating peels away like crazy

    • Written by Lynda R from Plymouth

    While the battery works just fine, the grippy silicone coating is not durable at all, it peels at the corners first, then like a fast growing cancer, peels and tears appear all over the case. Looks terrible. I'm tempted to pick all the coating off the case and just use sans coating.

    12 of 13 people found this useful