• 3.0 out of 5 stars

    Good accessory, works well for a year, then shorted out my phone charging p

    • Written by Ray P from Barrhead

    Bought this to use with my phone as I work away from any electrical supplies, worked well to keep my phone going at near full usage for a full 16-18 hour day. After about a year it stopped charging, and my phone wouldn't charge anymore either, notice that the lightning connector pins on the battery to phone connection were blackened. I don't know why it shorted out this way, but I will need some repairs or a new phone because of it.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    neat but flawed

    • Written by ryan L from sandy springs

    The case functionality is great. The ability to see the charge status of both battery pack and phone is a very cool feature. The pack itself is a bit cumbersome, but not terrible, and the ability to use the lightning plug to charge makes this case a great choice vs. competitors.

    However, the pack is quirky. Sometimes the phone won't pull juice from the battery first. Sometimes the battery doesn't transfer juice to the phone. These are both fixed by removing and reinserting the case, but that is a pain to do.
    Worse, the rubber casing degrages over time. Mine developed holes after 6 months, and 2 years in the corners are gone, exposing the hard shell underneath. Very unsightly.
    Overall the best option, but Apple needs to fix the above issues.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Not fully thought out...Could use a lot of optimization.

    • Written by Keo S from Brooklyn

    Purchased on 6/29/17
    Defective on 7/14/17

    Issue 1: Smart Battery Case is always charging your phone, diminishing your actual iPhone battery lifespan.
    Optimization 1: Add power button

    Issue 2: Headphone Jack does not come with adapter or extension for 3rd part headphones.
    Optimization 2: Supply a headphone jack extension cord.

    Issue 3: While Case is active, Ive had issues with my iPhone actually overheating and powering down a few times a day.
    Optimization 3: Add More vents?

    Issue 4: Phone case stopped working after 16 days or less. The case doesn’t hold a charge at all.
    Optimization 4: Start all over. Period.

    Opinion: Apple has reached a point of diminishing return.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Killed my phone battery

    • Written by Danielle P from clarksville

    I absolutely loved this case for the first three to four months. My phone would stay charged for practically the entire day. After these first four months, my phone could not hold the charge. It began to drain the case battery extremely fast and then as soon as my iPhone percentage was under 100 it would die. Now my phone is constantly dying at 100 percent and coming back alive at 10 percent only to die again as soon as I unlock it. I had a feeling that constantly charging your phone is bad for it so I specifically asked if it would ruin my phone battery and multiple Apple workers said No. Do not buy this case and instead opt for a case that can turn on and off.

    24 of 27 people found this useful

  • 1.0 out of 5 stars

    Died after just 3 weeks

    • Written by Papp T from Oxford

    It was great for a short while. The battery power lasted long and the shape of it was more manageable that that of Mophie. However, within 3 weeks the battery just died; not charging at all, the little orange light inside does not flash up; dead.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Dead after 5 months.

    • Written by Lacey R B from Fort McMurray

    In the beginning it worked great then around the 5 month mark started to not take a charge unless I took the phone out. Then it just stopped working all together. $100 down the drain.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    not worth $100 for sure

    • Written by carolyn G from Santa Rosa

    Most positive reviews are from new users. I've had mine about 7 months and the edges are coming apart, and the case does not hold a charge very long and takes much longer to charge itself via 110. A $100 battery/case should definitely last longer than mine had. NOT RECOMMENDED!

    21 of 23 people found this useful

  • 5.0 out of 5 stars

    Comfortable and Great case

    • Written by Alan P from Ny

    From my experience i founded the case really comfortable, the case makes my phone last a whole day.

    6 of 13 people found this useful

  • 3.0 out of 5 stars

    Some good points, but beware - especially durability!

    • Written by Jonathan S from Hindhead

    First off, this case now means my phone will last through the whole day, regardless of what I do with it. This is a big improvement as I no longer have to carry a charger around with me (but perhaps highlighting the issues with normal iPhone battery life).
    It also helps protect the phone - I'm sure it's saved the screen from a few cracks.

    There are quite a few niggles which may be more or less significant depending on how you use your phone:
    - it adds weight and bulk to the phone. No biggie for me as I have big pockets
    - the headphone socket has become unusable for all but apple healdphones. This is because it is elongated and so most 3.5mm jacks do not for.
    - the 'continuously charging' nature of the case means it will diminish the capacity of your phone battery, not least because it rarely is fully discharged now. Following about a year of use of this case, My iPhone battery capacity fell to under 50% of what was expected. Apple eventually replaced the iPhone battery when I complained.
    - the case rubber around the corners wears through, cracking and fraying. Apple again replaced the case when I complained, but adds hassle.

    All in all, this case is a reluctant necessity, given I need my phone to last, but I just wish it were better than this.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    A smart case that does not allow you to turn your phone off

    • Written by Numpol P from Vancouver

    No satisfied solution from Apple. This accessory is out of its control. The best recommended practice from staff was to remove a phone from this case when you did need to turn your phone off, or this case would power up your phone automatically. That seems so convenient. My statistic was turning my phone off ten times and my phone was always turned back on. Annoying!

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Falling apart the soft rubber

    • Written by Marcelo B from Vila Velha

    Don't buy if you want to use for more than a year. The soft outer shell is terrible and is falling apart. The case are completely useless.

    17 of 22 people found this useful

  • 2.0 out of 5 stars

    Far Below Apple Quality Standards

    • Written by ClarissanDave W from North York

    I do not recommend this battery case. I ignored all the negative reviews and bought this case anyway because it's Apple, right? Initially I loved its functionality, integration with iOS, silicone skin and design. However, after just over two weeks it stopped charging my iPhone, which is its primary purpose. I took it back to the Apple Store and they happily exchanged it for a new one no questions asked, as is typical of Apple's customer service. The second one lasted nearly a month before the same thing happened again! I took it back again, but instead of prudently asking for a refund, I decided to get a third one. This one has lasted six months, but it too has stopped working. Add to that, the silicone I once admired is peeling off, and the top left side of the case has all but entirely ripped off, so I doubt Apple would take this one back. My money has been wasted as it is now useless. Definitely does not meet Apple's normally pristine quality standards, despite my initial positive impression.

  • 3.0 out of 5 stars

    Not charging any more

    • Written by Craig E from Coral Springs

    I've used Mophie cases for years and was excited to purchase this case. First, it's smaller. Second, I love the rubber coating (doesn't slide around the car), doesn't have the stupid switch that the Mophie has.

    My problem is the case is only a month old and it randomly takes the phone out of sleep mode. Also, it has begun NOT taking a charge.

    Of course, the Apple Store's solution is to "make an appointment".

    Just figured the quality of the product would be better

    9 of 11 people found this useful

  • 5.0 out of 5 stars

    case review

    • Written by Melvin C from Houston

    i overall love this case my phone has never ever died since i got it i hope you guys come out with different colors for the 6 & 6s

    5 of 8 people found this useful

  • 2.0 out of 5 stars

    cant use your headset when the case is on.. IPHONE 7

    • Written by DOUGLAS H from MODESTO

    SERIOUSLY APPLE? I cant believe that you design a $100 case to charge the iphone 7 and cant use a set of headphone when the case is on the phone? The iphone 7 has no headset jack so the apple adapter has to be used for headphones. When the Stupid/Smart case is on the phone, the cases power port wont support apple headphones. Apples solution was to buy some blue tooth head phones! THANKS APPLE

    7 of 17 people found this useful

  • 3.0 out of 5 stars

    Not worth $100

    • Written by Kyle G from Naperville

    The case is good and it looks actually good despite the hate when it came out.
    Works well
    Charges with lightning cable

    Falls apart in the first 6 months of use
    battery starts to ware out and loses its capacity
    No on and off

    14 of 16 people found this useful

  • 3.0 out of 5 stars

    Good case but has issues

    • Written by Robert K from Las Vegas

    I like the integration with iOS and the battery helped out when I was on vacation and taking many photos. Problem is now 8 months later the case is peeling and falling apart. I have had similar issues with the mophie cases so I had a feeling I'd get about a years use out of it. I just wish the case was more durable.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Really disappointing quality

    • Written by Tim S from New York

    Apple is really losing its edge over quality. This case hasn't even lasted 6 months and it's already starting to come apart. The soft outer shell is not durable at all and is peeling off. Which is a total letdown. In addition, the overall design is so lame. I've actually had people ask me if this was an actual Apple battery case as it looks like something that a PC company from the 90s would make.

    Apple, if you're going to charge $100 for a stupid case, at least make sure it lasts. Apple quality is slipping and you'll continue to have people defect when you make mediocre products like this. I hate this case.

    19 of 20 people found this useful

  • 5.0 out of 5 stars

    Much better than first thought....

    • Written by Lucian D from Bath

    Having abstained from this product for the last year I now realise that was a mistake. I already have a separate Mophie charger but remembering to charge it and take it with me was becoming an issue. The smart charger is not as "bulky" looking on the phone and feels good. It's sturdy and well wearing (I have the black) and all functions work as they should, with exception of the authentic apple dock stand. Combined phone and smart case the battery keeps you going all day despite the case not holding a full iPhone battery charge.
    If you are looking for a great quality easy to use and monitor external battery case Apple have done a good job, don't let the "bump" put you off, all things considered it really is not quite as noticeable as you might think.

    0 of 1 people found this useful

  • 5.0 out of 5 stars

    Keeps me charged.

    • Written by Nicole B from Louisville

    I've had the case a week and I'm in love. My phone holds a charge like never before. After 10 plus hours of use the case is drained by the time I leave work, but the phone battery is still at 100%. When I upgrade in the fall this will be the case I buy for my new phone. Worth every penny!

    3 of 6 people found this useful