• 2.0 out of 5 stars

    Useful port options in a useless form

    • Written by Sarah K from Toronto

    The port options do exactly as they say. HDMI, USB, and the USB - C. Great. But its large, cumbersome, and most importantly, I cannot charge my iPad (10.5 pro) through the USB C port using all apple cords.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Does not work for HDR movies from iTunes store

    • Written by Jason Anthony G from San Francisco

    Bought and downloaded several movies for my vacation. Got this adapter to connect my $2000 iPad to the TV over HDMI. Found out while on vacation that it doesn’t output HDR content, only SDR. which meant I couldn’t watch the movies I’d bought over the adapter I’d bought.

    Don’t buy this if you plan on downloading and playing HDR content to a TV. Either watch directly on your device, or download the SDR (lower quality) version of the movies.

    It’s rhenonly reason I bought the adapter so I can’t review the rest of the features.

    You can imagine how this would spoil a vacation if you had bought a bunch of movies to entertain the family.

    11 of 11 people found this useful

  • 2.0 out of 5 stars

    Works ok but be warned the USB port is only USB-2

    • Written by Mark T from San Jose

    You would think that Apple would give you a USB-3 port on this overpriced adapter, but no. It's fine for connecting your phone or a keyboard/mouse etc. but don't think you will use it for external hard drives or other USB-3 devices. It's way too slow.

    18 of 20 people found this useful

  • 2.0 out of 5 stars

    USB A and C connections 1 generation back, HDMI video is okay

    • Written by Robert C from Yorktown

    Bought this to connect MacBook Pro to bigger monitor and have one connection point for monitor, USB 3 hub and power adapter. The USB A connection is USB 2 (from MacBook system report when I plug it in), not mentioned anywhere on box or Apple store and wrongly displayed on several sites. The USB C port is a power in only and only handles 60W so it won't support a MacBook Pro (87W power adapter). Out of 3 connections I get near current performance out of only the HDMI. Summary: it's a $70 HDMI connector only, especially for MacBook Pros or anyone wanting USB 3 speed/power

    16 of 18 people found this useful

  • 2.0 out of 5 stars

    Helps but should be better for the price

    • Written by Aaron R from Washington

    It's nice to be able to USB, HDMI, and be able to charge at the same time. However, it's terrible that I'm unable to get 60 Hz refresh rate on the new monitor I bought. Instead, I had to buy a $15 cable that went from Display Port to USB-C. What a shame.

    11 of 13 people found this useful

  • 2.0 out of 5 stars

    Limited

    • Written by Eduardo A from Petrópolis

    Not only is HDMI 4k limited to 30Hz, power delivery is capped at 50W. So don't expect to keep using this for very long on your MacBook Pro during demanding tasks. Use another port to charge.

    15 of 15 people found this useful

  • 2.0 out of 5 stars

    Worked for about a year

    • Written by Jeremy P from Saint Charles

    Always had problems getting a picture out over a complex chain (HDMI -> switch -> TOSLINK splitter -> monitor) but it worked once it figured out there was a monitor attached. Until recently. One day all I got was a green screen, and a direct connection worked sometimes and other times it would act like I was rapidly plugging in and unplugging the cable.

    Replaced with a thunderbolt dock. Now everything works again.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    No audio to HDMI display

    • Written by Roderick Y from Ottawa

    I used this adapter to connect via HDMI to one of those Samsung home theatre TVs. The adapter doesn’t support audio. This was a surprise because my older macbook pro (with an HDMI output port) could send audio to the Samsung just fine.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Buy something else, USB issues with some external hard drives on MacBook

    • Written by Luke C from Prosperous

    Never had video issues, always used a high quality HDMI cable. But I did have issues with my WD MyBook Duo hard drive, large file copies kept failing while using the adapter. After a lot of testing, the issue was this adapter so I cannot recommend as a dock.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    HDMI audio does not work for me

    • Written by David B from Cambiago

    HDMI audio does not seem to work. Also if you USB out to a VGA adapter it does not work either. I had to purchase a USB C to VGA adapter 3rd party.

    9 of 11 people found this useful

  • 2.0 out of 5 stars

    USB-C may be under powered

    • Written by Seth J from Houston

    Been suffering with this since June 2017. This display adapter does not work on a number of displays, including projectors. Apple support tells me that the USB-C in 2017 Macbooks are not designed to work with monitors that don't support the DisplayPort(TM) standard. It seems strange that Apple would produce an entire line of laptops that only works with a select few displays. A more logical answer would be that the USB-C port is under powered. I've had some success using an HDMI amplifier with this dongle, but it doesn't work in every case. Either way, Apple needs to solve this problem. Maybe create a dongle that pulls additional power from a separate USB-C port. Then again, after Jony Ives' "Apple hears you" comment, I suspect accessory makers are holding off to see if Apple reverts to an old port standard.

    27 of 30 people found this useful

  • 2.0 out of 5 stars

    Pointless and unreliable

    • Written by Alex B from Worthing

    To those who are not technical, you may well assume as I did that this great new thing USB-C was the end to all our woes, and that if Apple used it, it would be Thunderbolt 2 or 3 ready in a £69 accessory like this, so you could plug a monitor into the USB-C port along with a 2nd one into the HDMI port. But no, all the USB-C port is for is power, which in the case of the Apple AV adapter I have, doesn't work, IE, I have a duff one. Anyway, why is it Apple don't make a 4 or 5 port USB-C hub with each of the ports TB3 ready, so one can connect the following to our MacBook Pros without worrying which port is TB3: TB3 hard drive, two external 4K monitors, power, GoPro Hero 6 (USB-C ready), removable TB3 drive, printer, wired mouse, camera such as the Panasonic GH5 that has a USB-C port. That's 8 items in total, 3 from the MB Pro direct, and 5 from the hub that is connected to one of the MB Pro ports. Hun should also include Speedy Ethernet port for wired connections, 3.5m audio in, 3.5m audio out and SD card slow. Chinese ones I have bought are unreliable. Apple? Over to you.

    17 of 19 people found this useful

  • 2.0 out of 5 stars

    Poor quality : the slightest touch and it disconnects :-(

    • Written by James C from Norwich

    I've had this adaptor not very long - considering I'd reasonably assumed it would last the life of the Macbook it's connected to.

    Now, the slightest touch of the adaptor, or move of the laptop, and the power disconnects, the external hard drive disconnects etc etc etc

    Disaster! I'm hoping the nice chaps at Chapelfield Apple will swap it over no questions asked. All it's done is sit on my desk for a few months!

    17 of 17 people found this useful

  • 2.0 out of 5 stars

    Doesn't work with 4K TV

    • Written by Anton Z from Saint Petersburg

    At work I use my macbook 12" with the external display (Benq, 22"), it works fine. At home I tried to connect it to 4K SamsungTV 40" and it was blinking on all resolutions. And it detects 40" TV as 61" TV which makes no sense.

    13 of 13 people found this useful

  • 2.0 out of 5 stars

    Annoying essential, hit and miss quality and way overpriced

    • Written by Rob J from Tunbridge Wells

    As a sysadmin at my firm, I have had quite a lot of these adapters through my fingers. About 75% work fine, but I've had one outright failure and many others not working fully, with some combination of HDMI, USB3.0 or power input not working. I have two on my desk at the moment with non-working HDMI and am trying to get the firmware upgrade to take - yes, these things need firmware upgrades. Both adapters have gone through the installer without error, laptop rebooted (seriously, Apple, what do I need to reboot the entire laptop for??) and then immediately asks me to upgrade the firmware again.

    The sad fact is, you need these adapters to do anything useful. We've bought much, much more sensibly priced ones on other sites but found them even less reliable. It's worth noting, the USB-C port on these adapters is designed for power exclusively - you cannot plug a USB device into this port, which seems a silly oversight especially for the 12" MacBook (all our devices are 4-port MacBook Pro's however).

    When they work, they work like you'd expect from Apple, but the quality control is awful and for a device that lets you do something essential, the price is through the roof.

    21 of 21 people found this useful

  • 2.0 out of 5 stars

    Lack of functionality

    • Written by Bradley H from Ware

    The USB-C can only be used to charge the MacBook, which hinders the functionality of it. I wanted to connect my external hard drive using the standard USB port and connect my Samsung S8 using the USB-C port, then transfer files directly from the hard drive to the phone without having to copy to the laptop then to the phone but the phone does not connect for data transfer to the MacBook (it does charge though). I thought this may have been because it was a Samsung device but I used my lightening to USB-C cable to connect my iPad to the port and alas it did not connect either.

    On a side note, after being used for a while the adaptor comes out easily meaning anything connected is not safely ejected and you have to be very careful not to accidentally touch it in case this happens. I only give it two stars because both the HDMI and standard USB ports function properly.

    12 of 13 people found this useful

  • 2.0 out of 5 stars

    The USB-C port doesn't work

    • Written by Kris W from Jersey City

    I don't know what to expect... I connect a USB-C to lightning cable to the adapter which connects to my MBP but my phone doesn't charge. I don't know if that is expected or not. I will go to Apple Store and ask about this later.

    9 of 12 people found this useful

  • 2.0 out of 5 stars

    Inefficient Power for 15" Macbook Pro

    • Written by Andrew K from Irvine

    This adapted (despite it not being listed in the description) is limited to 55W passthrough power output. This means that 15" Macbooks, which ship with an 87W charger will not charge as quickly using the adapter, and under heavy loads will slowly drain the battery.

    17 of 18 people found this useful

  • 2.0 out of 5 stars

    Product Defect less than 30 days

    • Written by Kaonoukatee V from Forest Lake

    The multiport adapter is in the expensive side but you will need it if you need USB port. Purchased the adapter on August 27th, 2017 and the USB port is currently not working on September 19th, 2017. It is frustrating when I cannot connect my printer to print documents, charge iPhone and charge Magic Mouse when I am on the go.

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    Just Ok

    • Written by Nigel W from Toronto

    For the price paid, I'm a bit disappointed in this device. I've had it now for over a week, and the "install" pop up will not stop even after fully installing, rebooting, and trying again. I've reinstalled twice now, no change. I'm using a 2017 Macbook Pro 15", and I was hoping this wouldn't be an issue so long after release. Besides the pop up for installing software, I cannot power my Macbook through the USB-C connector on the device. Maybe this is a limitation I wasn't aware of, but I would think (sure, assume) that at this price it would provide just that. nope.
    The USB-A and the HDMI seem to work fine, but there's some flickering in the beginning.
    Overall, underwhelmed with the device which was part of my hesitation towards "upgrading" to the new Macbook Pro with 4 USB-C connectors... not a fan.

    11 of 11 people found this useful