• 1.0 out of 5 stars

    My least favorite Apple product (of all time)

    • Written by Mira A from Hyattsville

    This may be the only item I've ever been compelled to write a negative review about, for anything, ever. My dislike stems from the fact that, as others have pointed out (some in a positive light), that it feels just like using a laptop keyboard. Yes, it feels exactly like that. I didn't buy a standalone keyboard for it to feel like my MacBook Air (which, btw, I love). I wanted improved functionality, along with minimal cordage on my cramped desk. Having used an earlier version of the magic keyboard at work and finding it easy to use, I didn't have any qualms trading off the expanded functionality of the USB cable version for this smaller keyboard, though I suspected I'd miss it a little bit.

    So I was surprised to find out how different the usability of this keyboard is to the earlier magic keyboard I'd used before. The angle of the keyboard makes it difficult to type. The close positioning of the keys makes it difficult to type. The location of the fn key is constantly in my way. Oddly enough, when I'm on my laptop, I don't have any of these issues, like constantly losing letters I just typed or thought I'd typed), hitting the fn key accidentally when I want to use the control key, etc. This tells me it's not that I'm not used to a smaller size keyboard, it's that there are several major design flaws. Typing this review, even, borders on semi-painful. I'm a fast typer and a good speller -- if I were to submit this review as it were being typed, however, it would look like a 6-year-old wrote it (no offense to six-year-olds).

    Last but not least, I actually ALSO have a functional problem with it: the fn key doesn't work to allow me to interchange between fn keys and their other, more useful duties, such as sound control, screen brightness, etc. System preferences aren't making it work, so it's something else happening that I can't figure out. At least I can get my keyboard "fixed" ... but what I really wish I could do, is replace it entirely with the prior version of this, which may have had battery issues (or so I've heard), but at least was EASY TO USE for its intended purpose: TYPING.

    Sorry for the negativity. I just ... am so ... annoyed with this product.

    669 of 809 people found this useful

  • 1.0 out of 5 stars

    disappointed :(

    • Written by Victoria P from LAKE WORTH

    I had the battery blue tooth keyboard and LOVED IT. It was perfect but it went nuts on me and would not hold a connection and would not type numbers.. it was old and it decided it to call it quits.. and I ran out to replace it today and thought that this would be the same but without batteries. Its so flat. I have had to write a report tonight and my wrists are killing me! Its not at all ergonomic.. why no legs? Why no back light ? I dont mind the keys being more shallow, i can live with that kind of a change but when it does not work for basic healthy typing position what is the point? I use an external keyboard because the keyboard on the lap top is not at an angle that is healthy to work on for long hours and a lot of typing, I am curious as to what was the rational for many of these changes ? Ergonomics are a huge issue in any work station. . I suppose i could prop it up on stuff but that is not a very good solution for mobile use. Total fail.. the old one had a very very smart user friendly design. The angle was created by the little round area where the batteries went in.. was quite brilliant. Maybe I can find little rubber feet and glue them to the back and then find something to keep it from sliding towards me, it was not designed for that but I may be able to make it work. APPLE do you have any suggestions on how to fix this issue?

    437 of 517 people found this useful

  • 1.0 out of 5 stars

    Worst Keyboard I've Invested Time and Money In

    • Written by Mark S from Wilkes-Barre

    I've given this keyboard a 14 day trial run. I really forced myself to like this keyboard, but no matter how hard I tried to convince myself of this keyboard's ability to be a great match with my mid-2015 15" rMBP it just wasn't.

    Well, I've returned this keyboard for a mechanical one at the same price point. I can now be productive again, work in the dark, limit my typos, not worrying about having to reposition my fingers, having the proper keys available to navigate files and web pages, and have the proper spacing of keys for accurate typing.

    For $100 not worth it! I would sell this for a maximum of $28. I'm sure it only costs $20 to manufacture anyhow.

    Thanks,
    Mark

    384 of 460 people found this useful

  • 1.0 out of 5 stars

    Noisy and cheap-feeling, terrible value for money

    • Written by Rachel M from Birmingham

    I had to buy a new magic keyboard after I spilled tea on my old one (which was the earlier version with a slightly steeper tilt and a slot for batteries at the front). This new one is definitely a step backwards. The keys feel cheap and nasty and are very very noisy when you type. I record screencasts during which I'm often typing, and the noise is ruining my audio. Also the lower angle makes it more uncomfortable to type. Unfortunately this being apple you don't have much choice if you need a keyboard, but if you can find an alternative, buy it. There's no way this is worth the £79 I paid for it.

    162 of 248 people found this useful

  • 1.0 out of 5 stars

    Had high hopes, but falls disappointingly short!

    • Written by Christopher B from Brooklyn

    Pros:
    - built-in battery, can use while charging
    - comes with lightning cable

    Cons:
    - huge price increase is not justifiable, from $70 to $100
    - arrow keys lost the gap between L/R and SHIFT, making finding them without looking very difficult
    - key travel is reduced, resulting in louder noise and stiffer, cheaper feel
    - spacing between keys is reduced, so typing feels cramped and becomes error-prone; the minor decrease in size isn't worth it

    Summary:
    I really wanted to like this keyboard, but sadly it's poorly designed. My biggest gripe, and arguably the most important one for a keyboard, is that it gives a very poor tactile experience. It looks like many others agree, but I felt I needed to add my voice to the pile so Apple can quickly redeem themselves with a redesign. I am a solid typist, and find this keyboard produces a lot of errors because it feels terrible. Please fix it!

    44 of 50 people found this useful

  • 1.0 out of 5 stars

    Usability analysis: why these arrows are bad.

    • Written by JOHN H from Nashua

    Usability analysis: why the arrow keys are poor on this new keyboard.
    +
    Request: if someone knows how to reach usability engineering, please forward.

    I have read many other complaints about the new arrow keys. However, I am not sure if the reason for difficulty has previously been called out, namely: difficulty 'homing' the smallest finger on the right.

    That is, your biggest fingers naturally 'home' to the protrusions on two keys in the center; but these do not help when your little finger needs to reach far away.

    For me - and I suspect for others as well - it was absolutely crucial for my right pinky that on previous keyboards, there was a blank space directly underneath the shift key, to let me "home" my little finger. Something like this:

    ---shift-key---
    blank up blank
    left down right

    Apparently I have muscle memory from many years of touch typing which goes to a blank spot first, then from there knows immediately how to find the direction I need.

    Reason for writing this review: today, the MacBook Pro still has the blank spot. Please, do not take it away!

    Respectfully, I suggest that if Apple Usability Engineering films users reaching for arrow keys on old v. new bluetooth keyboards, you just must might find that 'homing' the little finger is important many people.

    34 of 39 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by Gilbert G from LOS ANGELES

    After 3 weeks of intense use, several keys started sticking. Also it would not sit flat anymore. Keyboard was bowing in the middle and it started to rock from side to side (I know this just by looking at it in profile view on my granite counter top). I would give this 0 stars but I can't. I wanted to see if this would replace my das keyboard so I can go wireless. But no I will have to stick to tried and true technology that doesn't break after a couple of weeks.

    29 of 32 people found this useful

  • 1.0 out of 5 stars

    Horrible

    • Written by Mikayla N from East Freetown

    I am extremely disappointed. This keyboard continuously disconnects. Also, mine came with the volume keys not working. Two of the keys do not do what they are intended to and do something entirely different. Very displeased and upset. Waste of my money. Hopefully can return.

    29 of 32 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by Stuart S from Newton

    The new keyboard is fine until it stops working. I'm on my second one now, and for the second time the "n" key has become unresponsive. It's a hardware, not software issue. For the money I'd have expected better.

    33 of 42 people found this useful

  • 1.0 out of 5 stars

    Truly terrible.

    • Written by Kevin P from Brooklyn

    My biggest gripe with this is the new layout of the directional keys. Touch typing on them is nearly impossible. As a designer I understand the idea of visual simplification, but I also understand that user experience comes first, and the UX here is bad. Next up, the distance between keys has been reduced, as well as the key travel, so your fingers will be cramped, and you won't know if you hit the key or not. Ugh.

    26 of 33 people found this useful

  • 1.0 out of 5 stars

    Key travel is just too weird

    • Written by Charles S from Boulder

    Really don't like the key travel on this new keyboard. I don't understand why they made this change. They didn't need to save space (like on the Macbook). Were people asking for this? I can't imagine they were. The travel on mac keyboards is already low enough. I sincerely hope they backtrack on this decision in the next generation of product.

    25 of 32 people found this useful

  • 1.0 out of 5 stars

    Total waste of money

    • Written by Valarie H from Coventry

    I have owned my magic keyboad just over a year and I have to say it was a total waste of money. The keys keep falling off on a regular basis. The last time this happended on the ( N Key) and when I went to clip it back on the plastic clip broke. I have now superglued it on along with the other keys that keep falling off. I will sell it on to a pawn broker and I will use my old windows XP keyboard, these last forever. Take my advice and don't buy one like I did ( in my opinion these keyboards are poorly made and a waste of money).

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Hate this keyboard!

    • Written by Jessie W from Boyce

    I type really fast typically with relatively few typos. I've used this keyboard for over a year now. I often switch from my laptop keyboard to my cinema display with wireless keyboard and mouse setup. I code for 8+ hours a day and I cannot get used to this POS. The good: The metal frame is solid and the battery lasts a long time between charges. The HORRIBLE: The keys don't feel right. The keyboard is cramped compared to my macbook pro. It lays almost flat on the desk and if i am not 100% perfectly lined up with the keyboard my typos increase dramatically. This is due to the board not having any feel. There are basically no edges to touch and the distance in terms of key depression and distance are all wrong. The worst of the problems revolve around the terrible design of the arrow keys and the cramped command and control keys. I am writing this review now because i hate it so much that i stopped what i was coding out of frustration. I am totally distracted by this keyboard. Apple has basically out designed itself on this one.

    19 of 22 people found this useful

  • 1.0 out of 5 stars

    Don't

    • Written by Ted G from Flushing

    Apple seems to think that your body should conform to their devices and not the other way around. This cramped keyboard is an ergonomic nightmare. If your goal is to develop wrist pain and carpal tunnel syndrome, than by all means purchase this keyboard.

    23 of 30 people found this useful

  • 1.0 out of 5 stars

    Very very poor compared to last version

    • Written by Thomas V from Westminster

    I own a lot of Apple Products and this is by far the worst thing they currently make. In Apple's quest to make everything thin and tiny, they have completely ditched sturdiness and reliability. The new key design is awful, it provides little to no feedback compared to the prior "chiclet" design and quite frankly, is not sturdy at all. I have both a 2017 iMac and 2017 MBP and both keyboards for those devices are having issues after only 4 months!! The left shift key on the MBP and the number pad on the keyboard. I still prefer Apple products but the new keyboards are an absolute engineering failure. I know they will more than likely never go back to the thicker chiclet keys but if they do, I'll be there, day 1. If you can find the last model keyboard, I would suggest going with that over this.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Great keyboard but it failed within a month.

    • Written by Douglas H from Newmarket

    I prefer the keyboard to both the old wireless and the older (10+ year) old model, but it died on me after a month. Bluetooth stopped working and now they want to charge me £99 to return it to check it's actually faulty before releasing the charge.

    Are apple accessories really becoming that unreliable? I've had 3 thunderbolt to ethernet adapters that stopped working after a few months too. Come on apple, get your build quality sorted out!

    22 of 29 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed - Arrow Keys too big

    • Written by rafael G from Wellington

    I love previous version, they were perfect the only thing they need was just a rechargeable battery via usb.
    When I started using this new version some things seems odd. The angle is different doesn't feel confortable to me. The keys are to bulky and spaced differently with so little space between them. It feels too odd. The last issue that makes me stop using it is the arrow keys which I use a lot. They are now bigger as regular keys and don't have any extra space. I usually place my finger in the empty space for resting and as a reference point for keys location. Thus, with these new arrows I got lost every time and keep hitting the arrows by mistake :/
    Last but not least, the new design with the base solid instead of just air as before makes a huge dittence as well. I used to grab te keyboard easily to moving it around and even just place my finger in the air space just to move/tap my finger when thinking or reading (maybe I'm not so quite person i know, but at the end make me more comfortable)
    I'm using the bigger version for now but I prefer the smaller keyboard.
    Please bring the previous version and just add the battery, PLEASE!!

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    So much potential, so poorly executed!

    • Written by Daniel S from Longmont

    I like compact 10-key-less keyboards. I liked Apple previous wireless keyboard for the most part. It seamed this keyboard would solve all the major deficiencies of the previous version.

    The Good:
    - Rechargeable batteries. I hated how often I need to swap batteries in the previous design.
    - Shallower incline. The new design has a less steep incline which is an improvement for ergonomics.

    The BAD (Everything else):
    - The new key design and layout on this keyboard is horrible. The feel of the keys is not nearly as good as the previous keyboard. It feels almost like you are typing on an LCD display with no feedback.
    - The keys are now bigger, with smaller gaps between the keys. This just makes it much more difficult to locate the keys by touch. The arrow keys on this keyboard are a pain. You can't feel the difference between the up/down/left/right arrow keys, so you either end up making a mistake or having to look down. The previous design you could feed the keys very quickly because of the extra gap.

    Why oh why couldn't apple just take the previous wireless keyboard, add the rechargeable battery, improve the slope and be done. No instead they had to bring over the key layout from the new MacBook which is almost universally despised. I understand the desire to make the keys as thin as possible there, but why here?

    25 of 36 people found this useful

  • 1.0 out of 5 stars

    Arrow keys are different than all other mac keyboards, sorry power-users

    • Written by James S from Somerville

    The short travel and sturdy nature of this keyboard is great, but then I find myself switching back over and over to my older apple keyboards because the arrow keys are different shaped than my macbook pro, macbook air, and all other mac keyboards.

    This is probably only an issue for developers or Excel wizards who rely on the keyboard's arrow keys. When you go to change cells in Excel or move 3 lines left in excel... do you look at the keyboard to find that key and then press it? Or, do you move your right hand down to the shift key and then your fingers find the dead space before the left/right arrows so you know where the arrow keys are, then you press the right now?

    On this keyboard, the left and right arrow keys are large, not like the small ones on the macbook pro, macbook air, or other mac keyboards. It means that you have a hard time telling (without looking) that your fingers are on the up or the down key, since there is no dead space between them.

    Shame, since it's an expensive keyboard that has so much right, then they FOR SOME REASON I DON'T UNDERSTAND, HAVE MOVED KEYS THAT ARE CRITICAL TO POWER USERS. :(

    Otherwise, this is a 6-star keyboard and is my favorite at everything else (rechargable battery, better power switch instead of button, lower travel, firmer support since it's flat on the desk, lower to desk so less wrist strain, quieter, etc.).

    17 of 21 people found this useful

  • 1.0 out of 5 stars

    Downgrade over last generation.

    • Written by Don B from Wilmington

    This keyboard is extremely uncomfortable to type on due to the limited range of motion. I've switched back to the last gen Apple wireless keyboard instead.

    15 of 18 people found this useful