• 1.0 out of 5 stars

    Very disappointed

    • Written by Sarah L from Statesville

    I've been using these earphones for less than a month. I'm not rough with them, and I've taken care of them well, and they haven't been exposed to the elements at all. Considering all of that, they should be working great but they aren't, they've shorted out and shocked me several times!! This is the worst product I've ever received from apple, I wouldn't recommend these to anyone.

    23 of 26 people found this useful

  • 1.0 out of 5 stars

    Are these made for human ears?

    • Written by Panayoti B from leicester

    First of all, whatever Apple says about the advantages of the lightning connector is useless.
    The new system forces you to use these specific earphones. You can't use the earphones and charge your phone simultaneously any more.
    You must use the original or similar models. Alternatively you'll have to carry the jack with you everywhere and use normal earphones. (Good luck in not losing it).
    The design, on the other hand, is rather peculiar. Unlike all the previous models of earphones, these ones aren't that stable in the ears. They don't fit properly and get loose with the slightest movement. Add to that the fact that you have to play your music really loud, as any noice around can be easily heard.
    It makes me wonder if they were made for human ears... or if Apple deliberately created such an appalling model to push its customers in buying the AirPod type....

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Stopped working after two months

    • Written by Ella J from London

    Two months after getting my iPhone 7 these headphones have stopped working during phone calls. £30 to replace them, and they are the quality of normal £5 earbuds.

    18 of 23 people found this useful

  • 1.0 out of 5 stars

    Wont stay in ears

    • Written by George S from Charleston

    First off let me say that I tried these out because I was in a pinch and the battery died on my wireless headphones. I'm not sure when but Apple has dramatically increased the quality of these headphones. The previous ones were always kind of weak and tinny sounding. These sound much fuller and richer and would happily wear these as my main headphones BUT they will not stay in my ears. The left ear may stay in for a little while but the right not a chance. And then there are the wires. Never fails that if I can somehow squash them in my ears hard enough to get them to stay for a few minutes, inevitably the wires get caught on something and out they go. Too bad Apple thinks that one size fits all because I think the sound quality is there and would not hesitate to buy the more expensive Airpods but headphones are no good no matter how good they sound if they just wont stay in your ears

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Uncomfortable and Borderline Useless

    • Written by Tobias T from Hendersonville

    Forget any drama about the lightning connector, this review is only about the EarPod design. This design incredibly useless. One side won't stay in that ear and the other side hurts that ear. It's very telling that Apple gives away these headphones with iPhones and charges $30 for a replacement while the Apple or Beats brand in-ear style with silicone rubber tips start at $70. The EarPod is a vastly inferior design to the silicone rubber tip.

    19 of 22 people found this useful

  • 1.0 out of 5 stars

    Worst product imaginable

    • Written by Andrew T from Lindenwold

    Usually use my wireless earbuds for the train and subway, but forced to use these for a day. These are the worst design in the world and the sound quality doesn't even matter because they don't fit properly. Can't charge your phone while using these, they don't stay in your ears, and when they are in your ear (however brief that may be) there is absolutely no sound proofing the outside world of noise. These could be the worst product Apple offers, and as of late, that's saying a lot. They ended up in a trash can in Philadelphia somewhere before my trip back home.

    18 of 26 people found this useful

  • 1.0 out of 5 stars

    Lightning Connector is the weak link

    • Written by Bruce J from San Francisco

    My EarPods with Lightning connector (which came with my iPhone 7) stopped working after 4 months. The reason: Wear and tear at the cable right where it connects to the lightning connector. I am a runner and have previously trained and run two marathons with the standard connector EarPods with no problems over a period of two years. Now, with the new Lightning Connector EarPods, and very light training (I'm not training for an event right now), after 4 months the EarPods stopped working because of the wire splitting where it enters the Lightning Connector.

    My running hasn't gotten more demanding. It has only become much less frequent and for shorter duration periods.

    Needless to say, I'm very disappointed if the new paradigm is that I'll need to replace EarPods every 3-4 months. Hopefully Apple can resolve this reliability issue ASAP. I also hope they would honor replacements of my EarPods...

  • 1.0 out of 5 stars

    Terribly short life expectancy.

    • Written by Paul S from Beddington

    Recieved these EarPods when I purchased my iPhone 7 in early December and they were perfectly crisp and clear for just under the best part of a month. Unfortunately, after this time the right EarPod stopped functioning properly with the main speaker providing no output on that side. Not worth the £30 to repurchase.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Super cheap cord

    • Written by Cody W from Garland

    I've used the headphones that came with my phone for three weeks now. The sound has been great but the cord already has a tear in it and wire is poking out. I've had other apple headphones that laster much longer in the past. Unhappy with the cheap material they used for the cord.

    26 of 27 people found this useful

  • 1.0 out of 5 stars

    Stopped working after 3 months

    • Written by Rayia B from Stockport

    Bought my phone in november and one side stopped working in December and the other in January, I was out of country when these stopped working and couldn't listen to music since no other earphones fit in this phone

    40 of 42 people found this useful

  • 1.0 out of 5 stars

    Lightning connector needs improvement

    • Written by James H from WALNUT

    I go through about one headset every two weeks because the phone is in my pocket or the cat eats the cord. I can't blame Apple for the cat chewing the cord, yet. The metal connection for iPhone 7 is really weak. I am an average size person and it snaps like a toothpick at the least amount of pressure. The cord is protected by a case and it still breaks leaving the lightning connector inside the phone. I will admit that only Apple headsets work for any amount of time and sound great. I know the element needed to make the connector stronger, add it to your lightning adaptor if interested and voila no breakage for months or years not days.

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Beyond useless.

    • Written by SCOTT S from New York

    There is no "half a star" option unfortunately. They sound good if you keep your head absolutely still. They won't stay in your ears. Period. That won't work.

    16 of 25 people found this useful

  • 1.0 out of 5 stars


    • Written by Yenisey S from Miami

    I only have been using 10 times and the cable broke.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Sound great-FIT TERRIBLE!!!

    • Written by Gary L from Overland Park

    Ear buds fit very lose. I would like to bring them back and get earbuds somewhere else. I got an iPod nano and it is wonderful

    8 of 10 people found this useful

  • 1.0 out of 5 stars


    • Written by jasmine W from mardela springs

    left earpod lost sound after 2nd use. hoping for a refund. other than that they fit perfectly and sound great

    19 of 24 people found this useful

  • 1.0 out of 5 stars


    • Written by M Ali R from Dearborn

    They keep falling out and don't fit your ears at all!

    13 of 23 people found this useful

  • 1.0 out of 5 stars

    Awful EarPod Design

    • Written by Chuck J from Lakeland

    As the product overview states: "Unlike traditional, circular earbuds, the design of the EarPods is defined by the geometry of the ear. Which makes them more comfortable for more people than any other earbud-style headphones."


    As with most of these reviews, they do not say in my ears either.

    Apple if you read these reviews, take note, THEY ARE NOT GEOMETRY DESIGNED FOR EVERYONE'S EARS!


    20 of 29 people found this useful

  • 1.0 out of 5 stars

    Do you have a macbook? Then get different headphones.

    • Written by Ashley C from San Ramon

    I have a mac book air and an iPhone 6. While I should have realized that my mac book didn't have a lighting port, i just assumed apple would make products that play well together. Not only is there no port on my mac book air there isn't one on any of their pc's not even the new one. I don't understand why I would need two pairs of headphones for products that came out in the same year? Ridiculous.

    18 of 31 people found this useful

  • 1.0 out of 5 stars


    • Written by Nicole C from Los Angeles

    These Earpods hurt so much! There is no way these should be offered in the box with new iPhones.

    15 of 23 people found this useful

  • 1.0 out of 5 stars

    worst headphones ever

    • Written by eric F from westminster

    i can't even comment on the sound quality because they won't stay in my ears for two seconds. i don't understand how this design persists.

    17 of 23 people found this useful