• 1.0 out of 5 stars

    Horrible Earbuds

    • Written by Angelic S from Tucson

    I got a pair of these earbuds with my iPhone 7 when I got them. A few months later, I dropped my phone with them connected and by some strange reason the part that connects to my iPhone bent. So when I reconnected my earbuds to my phone expecting them to work, they didn't! I tried everything along with even trying to bend the part that connects to my phone back to normal but NOTHING worked. I ended up having to pay $30 for a new pair. Now, the EXACT THING just happened again so looks like I'm paying another $30 for earbuds. You should really fix this cause now I'm regretting leaving my android. Also, I wish I can rate this item a small piece of the star but sadly, I cannot.

    14 of 28 people found this useful

  • 1.0 out of 5 stars

    Lightning Connector is the weak link

    • Written by Bruce J from San Francisco

    My EarPods with Lightning connector (which came with my iPhone 7) stopped working after 4 months. The reason: Wear and tear at the cable right where it connects to the lightning connector. I am a runner and have previously trained and run two marathons with the standard connector EarPods with no problems over a period of two years. Now, with the new Lightning Connector EarPods, and very light training (I'm not training for an event right now), after 4 months the EarPods stopped working because of the wire splitting where it enters the Lightning Connector.

    My running hasn't gotten more demanding. It has only become much less frequent and for shorter duration periods.

    Needless to say, I'm very disappointed if the new paradigm is that I'll need to replace EarPods every 3-4 months. Hopefully Apple can resolve this reliability issue ASAP. I also hope they would honor replacements of my EarPods...

  • 1.0 out of 5 stars


    • Written by subrahmanyam G from Fremont

    Came with my new iphone 7. Doesn't fit in my ears property. They come out frequently. Its painful.

    13 of 26 people found this useful

  • 1.0 out of 5 stars

    Worst earpods

    • Written by Richeal H from Brighton Le sands

    I have had to get 2 replacements already in first 12 months and now the third ones are starting to cause issues. They only seem to work for 6 months and then start causing issues like volume control not working, one ear pod stops working. My ear pods now start playing music or activate voice control if the lead is a certain way. I had an iPhone 5 previously for 4 years and never had an issue with the ear pods received with that.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Can’t even make a decent set of EarPods?

    • Written by Sarah T from St. Louis

    All these cool gadgets and they can’t update these useless EarPods? Why even include them in the box? They’re so bad. Waste of box space and money. Either upgrade them or don’t make us pay for them when we buy a new device. It’s been five years since they updated the design, but all they did was go from one crummy design to the next. 99% of customers just buy new headphones from third party companies.

    9 of 19 people found this useful

  • 1.0 out of 5 stars


    • Written by Zizhen T from Seattle

    I'm a college student; I study at library few times a week. So I'm out for library whole day, I always pack iPhone USB cord, MacBook charger, earbuds, and MacBook, and heavy books. Now I'm 30 mins before my exam, this is drive me insane. First time ever write a review.

    I can't listen to any lecture videos and even music when I am studying with my MacBook. Ok, fine with music, I will just turn on my music APP on my phone. But my phone does not have enough battery for a long term of studying; I have to take out of this stupid lighting connector Earpods switch to my iPhone USB cord to connect to my Macbook.

    Most annoying thing is I can expect all the course video material will be open without a browser on my laptop! And this earpods just can't do anything when I am studying in the library.

    And, the convertor for Aux to Lightning only support for Aux plug into a lightning output, I mean, what is point?!!!! There is no lightning output on my laptop? There is only one lightning output on my phone, and I can charge it when it's occupied!

    It literally forces my habits, either charging, or no music, and do not hear anything from my laptop.

    14 of 29 people found this useful

  • 1.0 out of 5 stars

    Do not but if you have small ears

    • Written by Brooke E from West Olive

    I got these when I got my iPhone 7 and I would never recommend them to people. Since I have super small ears these do not fit and they ended up cause me so much pain I wanted to cry the EarPods left me with bruised ears. I never expected this from an apple product.

    8 of 17 people found this useful

  • 1.0 out of 5 stars

    Design flaw in the earphones - too slippery

    • Written by Edward H from Epping

    Although Apple tried to impress new users with this new design, the size and shape is not for everyone. First of all, the earphods material is slippery plastic so it easily falls from my ear drums. I wonder how Apple chose the plastic material for customers' ears.. They look pretty but very impractical.
    I've ordered a poly cap to improve the friction. It should equip with the proper friction in the first place. Idiot apple design team.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Sounds about the same as old headphones, mic is worse

    • Written by Jason O from Bellevue

    The microphone on these headphones is a huge step back in audio quality. Switching back to an older pair of Apple headphones with a stereo jack.

    17 of 35 people found this useful

  • 1.0 out of 5 stars

    Watch for Ear Damage!!!!!!

    • Written by Scott M from orlando

    They are great until you get a text notification or ring. They will BLAST you out of your seat! Apple has provided NO WAY to control the notifications loudness unless you remember to do it before a text comes in. There's lots of noise about this from other consumers and there is NO FIX.

    8 of 18 people found this useful

  • 1.0 out of 5 stars

    New headphones

    • Written by Dylan C from Trenton

    Was very easy with them being new and not wanting to replace them and broke the very first day I used them and got them out within 3 hours the right headphone went out. Very disappointed and don't want to replace them just to break them again after a gentle use.

    9 of 20 people found this useful

  • 1.0 out of 5 stars

    I bought iPhone 7 for 2 years but EarPods broken two pieces

    • Written by Yuen C from Saratoga

    I bought iPhone 7 for 2 years but EarPods broken two pieces

    9 of 21 people found this useful

  • 1.0 out of 5 stars

    Sounds the Same

    • Written by Jodeci D from Freeport

    I'm not hearing a difference. You would think they would have improved the audio quality to justify removing the aux jack.

    13 of 29 people found this useful

  • 1.0 out of 5 stars

    Extreme poor quality

    • Written by Leandro B from New York

    Awful quality of materials is not even the same level of quality as old Earpods. Cable too thin and bad material, seems cheep product and not made by Apple.

    6 of 15 people found this useful

  • 1.0 out of 5 stars

    Doesn't fit my ears.

    • Written by Alexander F from Cairo

    The Ear hole is far too large to fit in my ears. They keep falling out.

    4 of 12 people found this useful

  • 1.0 out of 5 stars


    • Written by Francis G from San Marcos

    The EarPods actually work great with my iPhone 8 but I'm giving it one star regardless because I can't use them for my MacBook Pro (Early 2015). Of course Apple had to be pretentious and "try something different" despite the super obvious design flaw. What they need to do is release a Lightning-to-3.5MM adapter (basically the inverse of the one that comes with the newer iPhones), THEN I'll consider changing my review.

    13 of 32 people found this useful

  • 1.0 out of 5 stars

    No Fit

    • Written by Cuda S from Weimar

    Hello, why do i need two pair of headphones when i travel with my brandnew mac and my brandnew iphone . bad design . steve jobs sushi rolls right now. or does this shizz somehow fit into them usb c plugs

    8 of 23 people found this useful

  • 1.0 out of 5 stars

    Never had this problem with the others

    • Written by Heather B from Gilbert

    So, my brand new, only used 3 times lightning connected earpods just broke. The lightning connector snapped off where it connects to the headphone cord. I don't think it's supposed to do that...

    But when they worked, they were great.

    15 of 38 people found this useful

  • 1.0 out of 5 stars

    Seemingly Incompatible with Skype

    • Written by Jason K from Edmond

    I have tried for a couple of days to get the mic on the earbuds to work with Skype, but to no avail. I can hear the other end of the conversation perfectly well, but when I speak, the other person can't hear me. I am beginning to wonder if the earbuds are faulty. It's not worth buying a new pair just to find out there's a problem with the software, so I am trying to troubleshoot the issue before purchasing anything else. FaceTime is great and all, but Skype is the preferred video chat option to use for many other people.

    12 of 39 people found this useful