• 1.0 out of 5 stars

    They Do Not Last

    • Written by michalette H from Atlanta

    I received a pair with the purchase of my iPhone 7 and they went out one side at a time. I bought a pair and at $30 they did the exact same thing in less than three months. I have no problem with buying Apple products but please don't make them unnecessarily difficult to work with.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Broken again

    • Written by Elizabeth F from Melksham

    Bought a pair 9 months ago which broke within a couple of months. Bought a replacement pair 7 months ago which have broken today (right ear has stopped working).

    I use these headphones a lot but I really look after them as well.

    Will look for an alternative.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Who thought this was a good idea?

    • Written by James K from Danvers

    Sure, the sound is good. But this limits your use to ONLY apple products. The fact that you are inable to use this with any device, it being a laptop or computer is horrible. It is incredibly inconvenient. The old design, the one with the regular headphone jack, was much better than the current design as it can actually be used with other devices without having to purchace a separate accessory or an entire new set of headphones just to enjoy sound on another device. For the price, I would expect more than just headphones that limit you to just other apple products.

    30 of 41 people found this useful

  • 1.0 out of 5 stars

    These are basically made of butter

    • Written by Brian A from Wilmington

    I bought these headphones 3 months ago because my previous pair stopped working and guess what happened now same thing the quality of Therese headphones are ridiculous and I’m constantly having to buy a new pai Apple WHAT ARE YOU DOING?

    23 of 27 people found this useful

  • 1.0 out of 5 stars

    Not worth it����

    • Written by Karina D from Channelview

    I got the iPhone 8 Plus about a month ago and they did not even last me that long the mic stopped working and the sound keeps cutting off. I maybe would have considered getting them again but they are not worth it at all����

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Used to be made well, now poorly made

    • Written by Morgan M from St Charles

    I bought my new phone about two weeks ago and with it came new earbuds. They worked perfectly fine up until now. They stayed untangled and straight. Today I noticed the right earbud does not work. The microphone still works and so does the left earbud. My old earbuds went through the washing machine twice and they still worked.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    Do not sustain more than 6 months

    • Written by Akshay K from Sirsi

    very low quality product gets damaged easily i have personally used it and i am very unsatisfied with the product which apple is providing

    21 of 23 people found this useful

  • 1.0 out of 5 stars


    • Written by Ruth E from Lake worth

    I’m so mad������ I brought these a month ago and they already broken.

    24 of 30 people found this useful

  • 1.0 out of 5 stars

    So annoying

    • Written by Bryan C from Guildford

    Literally break so easily I have to get a new pair so often and it’s annoying. Yes they have good sound but such bad quality like you’d think being a multi billion dollar company they’d be able to produce long lasting earphones...

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    One Side Not Working

    • Written by Diana B from Glendale

    I constantly have to purchase a new EarPod every ~4 months because of one side of them that stops working, always.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Electric shock!!!

    • Written by Jess G from mahopac

    I am an “Apple person” I really am. Everything in my life connects to Apple, I am loyal customer with my computer, iPad, phones, etc. but honestly.. I have been so disappointed in them lately. This is my second set of EarPods. The sound went in the first pair and all of a sudden I would be walking and get a crazy electric shock. I got rid of them even though they were less than a year old and figured, well I use them a lot, whatever. Nope I bought a second pair. Everyone paid $30? Nope not me..I’m in NY and had to pay over $40 because I went to the grand central location and they have a “special tax”. I put them in my ears and a day later the shock is back. It’s so dangerous. So what’s my choice Apple ?? Upgrade to your $200 pair? This isn’t customer experience. This isn’t how you maintain customers. It’s actually just sad to see how you are letting your product slip by the waist side.

    22 of 26 people found this useful

  • 1.0 out of 5 stars

    Sound quality dreadful

    • Written by Barry S from Northwich

    Just received my new iPhone XR, complete with wired EarPods that connect through the lightening connector. I have previously used $79 Klipsch ‘in ear’ phones with 3mm jack plug to listen to my mp3 music.
    So I was interested to try these Apple pods and compare them to my previous excellent Klipsch units (now redundant unless I buy a converter). Well to say I was disappointed is an understatement, they are dreadful for music. I am sure they will be fine for taking calls, but not for music.
    Now that Apple have removed the 3mm socket I had hoped the ear pods would be ‘good enough’, unfortunately they are not!

    21 of 24 people found this useful

  • 1.0 out of 5 stars

    Replaced 3 in one year !

    • Written by Tala B from London

    The ones I bought with my iPhone 7 lasted almost year and a half and they worked just fine until the right side stopped working. Since then I’ve had to replace them three times and each time it barely lasts 2 months! Everytime it’s the same thing; the right side stops working. I use them frequently but I take good care of them and don’t use them while exercising so that they don’t get wet. And yet they keep breaking. Very disappointing!

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Brand New and Awful

    • Written by Elise B from Chandler

    I just got these this week, and if I want to listen to music they're fine, but if I ever want to use the cellular device as a way to communicate to the outside world, then they are absolute garbage. If I want any chance of being heard, I have to hold the phone in my hands the whole time, as close to the mic as possible (so not hands-free. May as well hold the phone to my face the entire time sans buds). And even with the mic as close to my face as possible, apparently, it's the outside world these headphones want to transmit to the receiver. Anyway, it makes it impossible to talk to people on the phone. The poor quality of these earbuds feels like an awful and greedy ploy from Apple to make us buy their blue tooth buds or continue to buy their terrible products. In either case, Apple, you can do better.

    23 of 28 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by Sanja B from New York

    These headphones drop calls and skip/pause songs on Spotify. This is my third pair. Happens every time. WHY CAN'T I LEARN?!

    24 of 30 people found this useful

  • 1.0 out of 5 stars

    Ear pod review

    • Written by lauren M from Atlanta

    I really hate these earbuds. the sound quality is fine its just that if you turn up your music higher than one notch everyone can hear your music. Also the earbuds are extremely uncomfortable, uneven, and they fall out so easily. Will be purchasing other brands.

    24 of 30 people found this useful

  • 1.0 out of 5 stars


    • Written by Preston F from Eagle

    Left earbud quit working after THREE days.

    26 of 34 people found this useful

  • 1.0 out of 5 stars


    • Written by Constance D from Easthampton

    Left earbud stopped working after a few months. Garbage.

    24 of 30 people found this useful

  • 1.0 out of 5 stars

    Too easy to break

    • Written by Samantha S from El Paso

    Had them for ONE day, pulled them out of my phone (not by the wire) and the metal part and plastic part seperated. Spent 30 minutes after that trying to pull out the piece that got stuck in my phone.

    21 of 25 people found this useful

  • 1.0 out of 5 stars

    Wish I could give a negative # of stars

    • Written by David H from Monticello

    These headphones are simply not comfortable and the cord is not long enough. I prefer the corded, and not the wireless headphones, simply because IMO, and from both feedback and experience, the corded headphones do a better job at drowning out background noise...as I am often on long teleconferences daily.

    The ONLY wired headphones that appear for sale on the Apply website are ridiculously expensive and, based on the customer reviews don't even fit well.

    It kind of feels like Apply changed the port on the newer phones on purpose to do two things a) control the headphone market and simply make more money, but probably more likley b) make it easier and easier to drop the corded ones and instead use wireless.

    I used to be able to go to Target or Walmart and buy a good, value priced pair of mic'ed headphones to use with my IPhone, now since I upgraded to the Xr, that simply is not possible, I have no CHOICE but to buy apple headphones -- which I'm sure anyone who is in business would agree isn't a coincidence.

    Other than that, I love Apple products.

    22 of 27 people found this useful