• 1.0 out of 5 stars


    • Written by Erica C from Baltimore

    I have the 7, had it since it was first born. I refuse to spend lots more money for headphones, when the product that comes with the phone should perform properly. I have had to replace the headphones 3times, and each time the same issue continues to happen. They’ll be work just fine and then about a month or so later they lose sound in one ear and the other ear you can barely hear.

    Can you please make a better quality earbud that come with the iPhone.

    55 of 60 people found this useful

  • 1.0 out of 5 stars

    Mine simply don't work.

    • Written by Kalyn A from Princeton

    Writing a negative review for an Apple product seems like shouting into a void, but I guess I'm writing this in hopes that this design may evolve and improve based on customer feedback. My headphones glitch constantly, pressing pause, skipping songs, hanging up on people, so badly that I can't use them. I spoke to a lovely customer service rep about this, but unfortunately the only solution the company has in place is for me to go the Apple store to run tests to find out what's going on with my headphones (or if it's an issue with the recent screen replacement I had). Having just spent an entire afternoon (3-7) at the Grand Central location two weeks ago, I'm not sure when I'll be able to fit this into my schedule again.

    Apple, please improve this design, come up with a better way to handle replacements in these instances, or make these headphones cheaper! $30 is too much to be constantly shelling out for something that breaks or malfunctions all the time.

    33 of 38 people found this useful

  • 1.0 out of 5 stars

    The absolute worst

    • Written by Sarah W from Bunceton

    These are the worst earbuds of all time. The earbuds that come with iPhones are always terrible and these are no different. They’re way too big for my ears. They are SO hard and painful and are always falling out. WHY can’t they just put regular earbuds in there?? To add insult to injury, the ones that aren’t made of hard, painful plastic cost upwards of $100. If there was a headphone jack it would be fine, but there’s not.

    20 of 31 people found this useful

  • 1.0 out of 5 stars

    Bitterly Disappointed

    • Written by Leena S from KARDINYA

    I have just been through my third pair of these! There is something seriously wrong with these headphones. They last six months the most and then start skipping songs or cutting off calls and then eventually they stop working. This is a dud product.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    One side always break

    • Written by Samuel V from Ancienne-Lorette

    Good sound but it's the third pair I bought this year. They break after few months of use.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Apple earpods

    • Written by Marcy N from Vancouver

    They were great for a while the sound was great but I’m disappointed because I took great care o d them and one earbud went out and now the other went out!!! I’m so upset because I absolutely loved them! It seems to be like a malfunction with these a lot of people had them go out all the sudden!!

    47 of 48 people found this useful

  • 1.0 out of 5 stars

    Apple earbuds

    • Written by John L from Bloomington

    Very disappointed with the Apple earphones I just bought them 5 days ago and when using them randomly one of the right ear has no sound coming out of it. The reason I bought these new ones was because with my other ones the same thing happened where the sound was not coming out f one speaker.

    35 of 40 people found this useful

  • 1.0 out of 5 stars

    Apple Headphones

    • Written by Joey P from Maple valley

    I treated these headphones very well (never broke headphones in the past), the most I did was walk to class with them then set them on my counter. The control/microphone thing went out about a month after buying them. Then a week later the right earphone stopped working and now the left is cutting out. I expected more from a company like Apple. I would recommend a different brand very disappointed.

    28 of 31 people found this useful

  • 1.0 out of 5 stars

    Break for no reason

    • Written by carole W from astoria

    The headphones came with my iPhone 7 and literally out of nowhere the right side doesn't play at all and the left earbud only plays out of the back speaker, making the headphones COMPLETELY USELESS unless you wear the left one backwards. Ridiculous rip-off!! Take your money anywhere else.

    40 of 43 people found this useful

  • 1.0 out of 5 stars

    Doesn't fit my ears

    • Written by Monique V from Dallas

    It is a shame companies don't realize that one size does NOT fit all. The EarPods don't even fit in my ears. Granted I got these with my new iPhone, but what is the use of having them if they don't fit.

    21 of 32 people found this useful

  • 1.0 out of 5 stars

    Never again

    • Written by sally E from Goodyear

    I don’t know how many iPhone headphones I’ve gone through! Waste of money!!! I bought my latest pair on Feb. 16th and you can only hear out one side. I’ve been buying the cheap $5 kind and they last longer than these!! I thought by now they would’ve improved.

    31 of 33 people found this useful

  • 1.0 out of 5 stars

    Don't work as well as the analog ones

    • Written by Jacob N from Hopkins

    These only work reliably when its warm out.... Its a huge pain... as I can only use them 7 months out of the year (I only use earpods outdoors as I have much better headphones to use indoors). This was not a problem with the analog ones, they work perfect no matter the weather.

    I'm just glad I have an iphone 6 so I can still use analog earpods.

    9 of 14 people found this useful

  • 1.0 out of 5 stars


    • Written by Erik P from Norwalk

    This is now my third pair, and they all ended the same with the earbuds not making any sound. I am disappointed, and angry. It is not worth spending 30 dollars on these earphones just so they can fall apart on you on the fourth month of using it. Lower the price for what they are really worth.

    28 of 31 people found this useful

  • 1.0 out of 5 stars

    123rd one star review

    • Written by Paul B from Brooklyn

    Second pair in 3 months. Both pairs worked for about a week...both pairs stop working the same way. Anytime the connection is touched the music stops. I would have to unplug and reconnect random amounts and press play. It could be totally connected and when I’d press play the music would come out of the phone speakers!
    And it’s not the lint in the female side....thoroughly clean!

    26 of 27 people found this useful

  • 1.0 out of 5 stars

    Zero stars if I could.

    • Written by Yajaira T from Chicago

    Smh I bought my phone In November and I just took my earphones out of the box like 3 weeks ago & now I can’t hear anything out of them. These were defective. It’s not fair that I have to buy new ones if the pair that came in the box were defective. I’ve been buying apple devices for a long time and this had never happened.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    They broke after less than a year

    • Written by Trish C from San Francisco

    I’ve had my EarPods for less than a year and the metal part that goes into the phone FREAKING BROKE. I tried to remove the EarPods and it bent the fell out of the rubber socket.

    14 of 16 people found this useful

  • 1.0 out of 5 stars


    • Written by Miranda T from Anchorage

    Really unfortunate because I really like Apple headphones but I have had one ear piece just stop working on TWO pairs within 3 months. These are WAY too expensive to have this happen this often. Really disappointed.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Apple earpods

    • Written by Shane S from somers

    Sound is very uneven. Sound good but right earbud is a lot quieter then the left and I had to adjust the side it plays on in settings. Shouldn’t have to do that.

    9 of 13 people found this useful

  • 1.0 out of 5 stars

    Lasted a matter of months

    • Written by Ruby K from Cheshire

    I had the problem of my music randomly stopping, pausing, changing songs with about 3 sets of the old style headphones. I hoped Apple had fixed the problem with this new design - however I was wrong and they have lasted a matter of months! I can't use them at all now! Annoyingly, the change from the traditional AUX headphones means I can't just buy any headphones in the shop whilst I wait for a new pair. Really disappointed with Apple.

    19 of 23 people found this useful

  • 1.0 out of 5 stars

    terrible quality

    • Written by yomna B from london

    every time i buy a new one it doesn't last!! something terribly wrong with it!! Apple should compensate us for such bad quality! and at first i thought it was my phone! really disappointed

    10 of 16 people found this useful