• 2.0 out of 5 stars

    Not so great or safe

    • Written by Scott R from Colorado Springs

    Seemed appropriate to go with Apple's choice for a battery case that would boost power as well as protect the phone.

    The power drains quite fast.

    The case has been disintegrating bits of rubber at a time, which is both shoddy and not to our perceived 'Apple standard'.

    Further, those rubber bits that keep coming off are a health hazard - make sure your youngest children aren't able to access your phone if you have the 7 with battery case combo.

  • 2.0 out of 5 stars

    Ware and Tear

    • Written by Andrew R from Marblehead

    The battery is great but the case falls apart like a piece of coffee cake. Also, the ease of plugging it into an iPhone charger is extremely convenient though overall still not impressed for what its worth.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Not a bad case, but it’s not built to last

    • Written by Sten O from Frederick

    The silicone outer cover cracks and eventually comes off. The battery itself failed on the first case, but it was replaced. Now the covering failed again after about 3-4 months

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Good product, lousy quality

    • Written by Rob V from Phoenix

    Couldn't make it through my day without this product but the quality is sub-par. I previously had a Mophie which fell apart with use. Thought this Apple product would be of higher quality, Not so much, The thing is falling apart after a little over a year.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Great battery, terrible quality case.

    • Written by Edward A from Dallas

    Had to return the first one after the case began to fall apart in less than a year. Now on my second one, has fallen apart entirely. All of the material on the outside has peeled off. Haven't dropped the phone and take great care of it. The friction of putting the phone in and out of my pocket wore the case down to the hard plastic. The battery is great however.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Poor durability

    • Written by Aaron Y from Richmond

    The durability of the matte silicon coating has worn off after about a week of use.
    I’m quite disappointed giving the price of the case.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Speakerphone issues

    • Written by NORMAN W from Great neck

    Second charger. First one ripped badly. Also, my son has same and it peeled and speaker issues.
    My second has speaker issues.
    Charging is great.

    5 of 6 people found this useful

  • 2.0 out of 5 stars

    DON'T DO IT

    • Written by Cindy B from Lacona

    While it's a good idea in theory, this case deteriorated quickly. The battery on the case doesn't last long and started to go downhill about two months after I got it. An hour at the Apple store of them trying to explain to me how many minutes per day I'm on the phone and not wanting to do anything about it was annoying. I decided it was better than nothing so continued to use it. Now it's peeling and I can see the hard part of the case (under peeling silicone) is also cracked. Spent 30 minutes on the phone with support and they're sending me another but charging me until I send the old one back. Did not expect this with Apple who I'm so financially tied to in so many ways and have been for many years. I don't think you're hurting for money are you, Apple? To the point you can't offer the same customer service as other professional companies? On another note, don't buy white or a light color. It instantly turned pink from being in a red jacket. Then after it's been in jeans pockets imagine that pink mixing with blue....grey....UGLY! Don't do it!

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Wish the battery case worked and wish Apple cared that it doesn’t.

    • Written by Patrick B from Lancaster

    I had high hopes for this battery case after limited success with other brands and Apples history of quality. I looked forward to the ability to charge and use Apple headphones without the compatibility issues of other cases or the need to use wireless headphones. Purchased late July 2018, the case did well on a trip to Europe where the drain of searching for signal can zap a battery in no time. My phone, without an external battery, lasts about 2 hours under general conditions before it is at 50%. The case certainly extended the life of the phone for all day usage. Plus, the smart technology means you do not need to tell the case to charge. It does so automatically. About a month ago, the case stopped charging “smartly” but generally a quick removal and replacement of the case set it straight. Annoying, not doable. This week, the charging port for the case stopped working. First for headphones, next for external charging. The case is just 4 months old. No problem, Apple service is great. Wrong. I take the case to an Apple store, prepared to get replacement when I am told that replacement was denied due to external damage. A pin is bent in the charging port. Mind you, the only items inserted into the port over the past 4 months are Apple certified headphones and charging cables. Disappointed is an understatement and the only reason for 2 stars is that it worked for a time and is the only option out there. My only option now is to buy another disposable battery case or another brand of phone if I want a phone that can last all day.

  • 2.0 out of 5 stars

    Great at first, then.....

    • Written by Antwon M from Houston

    This case was amazing for the first year that i had it. Then it started to peel apart in chunks. Before l knew it, the peeling got so bad that it was falling apart every time I would use it. For the cost of the case and the fact that it’s an Apple product, I expected a solid quality product. To make matters worse, the case muffles the speakers after a period of time. It got to the point where I had to take the phone out of the case to hear audio clearly.
    I hate that I can’t give this product a better review. It’s great for charging your phone and keeping it charged but bad as an actual case.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    Lifespan no good

    • Written by Jac T from Carmarthenshire

    I’ve had two of these now, pith have failed after just over a year. Contacted Apple
    However was advised to buy a new one each time.

    Started of great, good battery life. Then connections between phone and case started to fail. Then stopped charging up completely.

    Silicone case started to break after 4 months.

    Have now gone back to the Mophie Juice Pack, much more solid product. Plus slightly cheaper.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    I liked it at first...

    • Written by Jorge M from Carrollton

    I wanted to like this case but unfortunately had several problems with it that I don't believe live up to what you would expect from a quality Apple product. I still use my case on my iPhone 7 but it has seen better days. I liked the form factor of this case and the silicone backing, however the silicone started to chip within one year and eventually I had to peel off some of the outer edges because they would be hanging off the case (FYI I do not drop my phone very often).The battery worked as intended and combined with the phones battery I had all day battery life. The slots at the bottom speakers tend to get very dusty and after a few months they muffle the sound coming out of the phones speaker. You'll probably get 70-80% volume versus not having the case on at all or using another cause that doesn't have mesh covering the speaker ports.

    I would buy again if they could improve the silicone grade, but I think I may go with a stand alone battery pack in the future.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Case issues

    • Written by Elizabeth R from Iowa City

    I’ve only had this case for a few months now and the silicone is already peeling off. It holds a charge but the actual case is garbage and doesn’t hold up at all.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    How is it such poor quality?!?

    • Written by Ally R from Ann Arbor

    If I had written this review a week after I got this case, it would have been 5 stars. The functionality is amazing, I will never not have a charging case in the future. But I have had this case for only 3-4 months now and it is literally falling apart. It’s just peeling off, the silicone. I don’t think it will stay together another 2 months. That’s beyond ridiculous for a 99 dollar case?! How is it so hard to use a sturdier material for the case. Pieces literally just keep falling off while I use it. The battery is great but i’m sure there are other cases that don’t fall apart in your hands after 12 weeks.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Wears out

    • Written by karla P from Hopewell junction

    Loved it at first, but now after less than a year, I’m taking it back to Apple. The material wears out. Every time I pick up my phone pieces fall out.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Silicone coated—not silicone—and it disintegrates

    • Written by Stephen O from Providence

    I wouldn’t buy this again. Just the friction of putting it in and out of your pocket disintegrates the thin silicone coating in less than a year. The charging worked fine, but not always. If you put the case on and you want to make sure it’s charging you have to check because it’s only charging about four out of five times. The disintegration of the case looks like garbage and won’t protect phone in a fall. I love having the extra battery power but the worst daily part of this case is that it is really heavy and bulky. When I hand my phone to someone they say oh my god that’s a heavy phone! I also love that the battery indicator in the iOS software tells you how much power is left in the case but I would love it more if Apple made this available to all third-party power cases. I would not buy this again unless Apple replaced it upon disintegration even past the one-year warranty.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Hard to charge and charge does not last

    • Written by robert S from Pleasant Grove

    Should have bought a Mophie. That is what I had for my IPhone 6. Apple talked me into theirs when I bought the 7--big mistake. Don't buy their chargers. Stick with Mophie. Never had any issues with their hard case/charger combo. Apple charger case sometimes does not charge when phone does and then must separate and charge the case separately. Of course my phone is unprotected when case is charging separately.

    8 of 10 people found this useful

  • 2.0 out of 5 stars

    Great ... for a little while

    • Written by Stuart M from Five Dock

    This case is awesome. Its just not durable. And once it starts to fall apart theres nothing you can do. Would expect more from a case that costs $165.

  • 2.0 out of 5 stars

    Good for a few months

    • Written by Tristian M from Edmonton

    Worked great to start. Material started to break down after 4 months. After 6 months start having sporadic issues with plugging in the charger. After 9 months it only charged 50% of the time. Replaced it with a Morphie/Otterbox combo.

    16 of 16 people found this useful

  • 2.0 out of 5 stars

    Battery is convenient but case falls apart

    • Written by John G from New York

    Same as all the other reviewers. It's a convenient case, but it started falling apart about a year after I bought it. At $100, Apple should be ashamed of the quality of this case.

    22 of 24 people found this useful