• 2.0 out of 5 stars

    Functionality, yes... Protection and Value, NO

    • Written by Jason V from Philadelphia

    The functionality of this keyboard is obviously very good. The keys do work well and it does *ALMOST* feel like a laptop keyboard. The smart connector works well and seamlessly with iPad... however, for $159 I expect that the back of the iPad should be protected. It's the only thing that stops me from keeping the case. It should have a back case for the iPad like the old Smart Case they used to sell that had protection for the backside of the iPad. I feel that this is not good value for the price Apple is charging (but what else is new). Until I find something better, I'll go back to my Logitech bluetooth keyboard and using my OtterBox Defender as a stand.

    19 of 24 people found this useful

  • 1.0 out of 5 stars

    Seriously Flawed

    • Written by John K from North Saanich

    Probably the only Apple product that I'm deeply disappointed with. I've purchased two and they've both started failing after ~4 months (not connecting or Accessory not Supported errors) I tried all the usual fixes.

    It's a pity because this product is great for typing and creates a terrific lightweight laptop.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    They expire within a year

    • Written by Ariel G from ALHAMBRA

    I have owned 2 smart keyboards. Both stopped being recognized by device within a year of purchase. None of the suggested troubleshoots corrected the issue permanently and was short lived until eventually they all stop working altogether.
    If you buy, beware that you will have to purchase a new one every year. In my opinion, not worth the hassle unless you just want an iPad stand.

    38 of 39 people found this useful

  • 1.0 out of 5 stars

    Keyboard design flaw re posting passwords from your Keychain

    • Written by Mark W from St. Paul

    The Apple keyboard designed for the 10.5 inch iPad Pro suppresses the iPad’s ability to enter passwords from the Apple Keychain.

    If you have the Apple keyboard installed, your iPad won’t post website passwords when you attempt to sign in to the website.

    If you pull off the keyboard, the iPad WILL post passwords from your keychain.

    I discussed this issue with a handful of Apple customer support folks, who identified it as a design flaw and flagged the issue to Apple Engineering.

    The Apple engineering team responded that the issue was NOT a design flaw, but an intentional design characteristic.

    Excuse me, Apple? If an iPad user wants to use an Apple keyboard, the user no longer can use the Apple Keychain?

    That two Apple products don’t work when used together is clearly a design flaw and needs to be corrected.

    Just a heads up that this issue exists, and that as of this writing, Apple is apparently not intending to fix it.

    Other than this, I’ve been using the Apple keyboard for a number of months and it works well.

    45 of 46 people found this useful

  • 2.0 out of 5 stars

    it does not last

    • Written by Gokhan G from Dublin

    First one (for 9.7 ipad pro) lasted for 14 months. Since I’m in EU, I was able to convince Apple after many long phone calls that it should be replaced under warranty.
    The second one (for 10.5 ipad pro) lasted for 11 months. Now i’m trying to get a replacement.

    Very unreliable product from Apple, if you buy it, expect loads of phone calls, chats with customer care.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Doesn’t last

    • Written by Nicolaas S from North Vancouver

    First started loosing connection. Had to remove and reinstall to regain connection. Then started having key issues. Some stuck, some not working. Seems it was built to last just longer than the warranty. Will replace it with third party Bluetooth.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Great while it worked, but it didn't work very long

    • Written by LIAM D from providence

    I bought my iPad Pro two years ago and it is an excellent product but unfortunately the Smart Keyboard that I purchased at the same time isn't up to the same standard. While it was working it was convenient and easy to use but it stopped working suddenly and now it's just a very, very expensive case.

    24 of 25 people found this useful

  • 5.0 out of 5 stars

    New purchase

    • Written by kevin D from Mechanicsburg

    I just purchased the smart keyboard today and so far I like it better then the logitec slim combo keyboard that I returned.
    I see alot of others complaining about it ans saying do not buy it.I am happy with the keyboard so far.I may not be as tech savoy as some people but I did ask questions before I bought the smart keyboard.
    I am going to give it 5 stars.

    20 of 26 people found this useful

  • 3.0 out of 5 stars

    keyboard iPad pro

    • Written by Melissa M from Milton

    I love it. When it works. It occasionally disconnects or just quits working at random times without any reason. I love having the keyboard but if this continues, I’ll return it.

    25 of 25 people found this useful

  • 4.0 out of 5 stars

    Excellent But Not Perfect

    • Written by Roland M from WINCHESTER

    I recently picked up this keyboard for my 12.9” iPad Pro and thus far I’m pretty satisfied with it. The biggest flaw in my opinion is the viewing angle when in the up-right position. When up-right the iPad is nearly at a 45 degree angle which for me is too far back. Others online have mentioned wedging something behind the iPad (such as an Apple Pencil or AirPod case) in order to bring the viewing angle closer however this is a clumsy solution. The other issue I have is the lack of backlit keys. I tend to use my iPad quite a bit in the evening and in most cases the iPad screens illumination is not bright enough to comfortably light the keyboard.

    The Pros in my opinion do outweighs the cons however. The keyboard is comfortable to type on and familiar to other Mac keyboards. The fabric design is durable and prevents junk from getting under and in between keys. One thing that not many people talk about is the fact that the keyboard doesn’t take up a lot of room in front of the iPad. Other keyboards are usually the same width as the iPad, similar to a laptop. With the Smart Keyboard the width is about half the width of the iPad which makes even typing on your lap comfortable. Lastly, the biggest benefit to the Smart Keyboard is the smart connection integration which means you never have to charge it. I have another iPad Pro for work which uses a Logitech keyboard and I can’t tell you how many times I’ve been on a plane or car and my Logitech keyboard battery died. This is especially frustrating because now you have to wrestle with taking the iPad out of the Logitech keyboard case in order to use the software keyboard.

    17 of 17 people found this useful

  • 5.0 out of 5 stars

    Exceeds expectations

    • Written by Alison S from Magherafelt

    This keyboard is simple to connect and use. I haven’t had a problem with the so-called origami design. It is responsive and I can type really quickly on it. I wasted money on a Bluetooth one and wish I had bought this one first. You get what you pay for as the adage goes.

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Takes several tries to connect and constantly disconnects

    • Written by Virginia A from Melbourne

    I’ve used several other brands case/keyboards before because Apple specific product prices are insanely inflated. Work paid for this one though and I figured it should be an improvement on others because it’s specifically designed for the iPad.

    I have to lift and connect at minimum several times and try the turn off/on several times before it recognises that I want to use the keyboard. When you finally do connect you’ll type maybe three paragraphs before it suddenly and for no apparent reason to switch you back to screen keyboard.

    I end up annoying everyone else in meetings with me because the repeated clack or trying to re-engage the stupid keyboard. Asked at Apple store if there was some trick to it that I had missed and was told no, they’re just badly designed (after giving an eyebrow raise to the first presumably official but also total nonsense response)

    Your products are not worth the price but this is total garbage. Going back to Logitech

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Works Well

    • Written by Michael F from Scottsdale

    This keyboard cover is very thin and not too heavy. It is literally barely thicker than the regular cover. I tried using a bluetooth keyboard that came with my mac and not every keystroke would create a typed character. That doesn't happen with this keyboard as it makes a direct connection to the iPad. As far as typing goes, it is what it is. It is not a full size computer keyboard. But it is easy enough and comfortable enough to type on and it is much better than typing on the iPad screen. I really like it.

    30 of 33 people found this useful

  • 1.0 out of 5 stars

    The keyboard disconnects too frequently

    • Written by Asaf N from Hod Hasharon

    There are several youtubers that report the same issue aand there’s no support or good solution. This is very furstrating

    29 of 34 people found this useful

  • 1.0 out of 5 stars

    Think About Before You Buy

    • Written by Alan S from Boise

    This has to be the most frustrating key board ever made. You have jiggle it around, disconnect the iPad from the keyboard and then try to get it to reconnect and pray that it will finally connect and work with the iPad, sometimes it just will not connect. Drives me nuts.

    38 of 41 people found this useful

  • 1.0 out of 5 stars

    Good at first, evolves to unusable

    • Written by Mostafa S from Glyfada

    For the first two months I had it, the Smart Keyboard worked great. It had a few times a day where I and to disconnect and that worked fine, however over time I noticed that using it, my iPad battery lasts 6 hours instead of the regular 10 hours.

    Now 3 months in, its barely usable anymore! I have to reconnect it multiple times every time I try to type, keyboard shortcuts don’t work anymore, and it hogs up most of the battery life. Especially when using it with Apple Pencil.

    34 of 36 people found this useful

  • 4.0 out of 5 stars

    Much Happier With Apple Smart Keyboard Than With Logitech Slim Combo

    • Written by Mary S from Cumming

    I've now had my Apple Smart Keyboard for my iPad Pro 10.5 for a week and have been using it with none of the issues many users have reported -- connection has been excellent, keyboard sits flat, smart cover closes down my iPad.

    I initially purchased the Logitech Slim Combo in an effort to save a little money -- it and the Apple keyboard were both on sale at Best Buy & the Logitech was about $45 cheaper. After using the Logitech for less than an hour I knew it would not suit my needs.

    Logitech Cons: I do a lot of work on the iPad Pro while sitting in my recliner, with the iPad sitting on a lap desk. The Logitech has a palm rest in front of the keyboard, which causes the screen to sit back further (I wear prescription reading glasses & this resulted in blurred vision, and pulling the keyboard forward more caused the typing surface to bounce as the front was no longer sitting on the lap desk), and also caused a very unnatural and uncomfortable typing position. Hard plastic keys are not comfortable to type on. No forward-delete key. I took it back and purchased the Apple Smart Keyboard.

    Logitech Pros: Backlit keyboard, top row of function keys -- I especially liked the volume buttons as I stream a lot on my iPad and frequently need to adjust the volume. Provides a smart cover -- as well as back cover -- and seems well built for drop protection.

    The Apple keyboard is far superior is many ways.

    Apple Pros: No palm rest in front of keyboard, so typing position is much more comfortable when it sits on my lap desk -- and my visiion is not blurred as it was with the Logitech. Cloth covering on keys is more comfortable and does not allow debris to get trapped around keys -- just blow or wipe off. While there is not a row of funtion keys, many of the Mac function shortcuts are usable with the Smart Keyboard -- you just have to look at some YouTube videos that show them as Apple, for reasons unknown, does not provide that info. The connection magnets are strong and keep the iPad securely in place. The Smart Cover feature turns off the iPad and brings up the log-in screen when it's opened.

    Apple Cons: No back cover -- I never had an Apple Smart Cover on my previous iPads (always used Targus case), so never had the back cover Apple used to make, but why on earth would they not make that cover for the Smart Keyboard I do not know. I did purchase from Amazon the Khomo back cover, which has a grey that matches the keyboard, for around $12, and it has a very good fit -- although I don't think it, combined with the Keyboard cover would withstand a drop of more than a few inches. No row of function keys -- especially miss the volume buttons. No forward-delete key. Apple does not provide Owner Manual instructions describing the keyboard's functions -- they could at least refer owners to a video tutorial on their website. For those unfamiliar with the Mac shortcuts, as I am as I never use them on my MacBook Pro, I would never have known I could use any of them on my iPad with this keyboard had I not found a YouTube video when looking at reviews of this keyboard. HINT: Hit the Command key when you're using an app and it brings up a window showing the function keys available for use within that app.

    For now I'm giving a rating of 4 stars, simply because I do not know what longer-term use problems may arise -- will the cloth covered keys begin to wear to the point of being un-usable, will I begin to have connection problems, or any of the other issues for which Apple now offers extended warranty coverage (initial warranty is for one year -- the extended warranty adds an additional two years of coverge).

    Overall, I am very happy with the Apple Smart Keyboard and would recommend it over the Logitech for sure. I have used it to type this review and my typing speed and accuracy match that of my MacBook Pro -- I'm pretty fast and usually make no more than a couple of errors.

    26 of 27 people found this useful

  • 5.0 out of 5 stars

    OK, so some thoughts.

    • Written by William D from Mount Holly

    The keyboard is great. Using it for a bit and it’s so nice for work on a plane. Like the feel....Yama Yama Yama and all that.

    For the complains.

    It’s not back lit. So you iPad battery does not die.
    No back protection, seriously? It’s a tool, who cares if it gets a scratch.
    Like anything it may need some breaking to lay flat.

    The complaints? Ridiculously first world problems.

    29 of 52 people found this useful

  • 1.0 out of 5 stars


    • Written by Camilla D from Darlinghurst

    My team bought 3 of these along with 3 x 12.9' Pro' and all 3 Smart Keyboards have stopped working after 1.5 years. If it is only a short term solution perhaps the $245 price should be half that. First apple product that has failed in my eyes.

    12 of 12 people found this useful

  • 5.0 out of 5 stars

    Amazing design and product

    • Written by David M from vienna

    Keyboard does exactly what its designed for... to be a functioning ultra slim ultra portable keyboard and cover in one.
    5 stars.. 2 thumbs up.
    My advice... buy the apple leather sleeve and pencil too. The leather sleeve provides the slimmest portable protection, and looks and feels spectacular. This is why you have an iPad Pro and not a laptop... slim down the baggage.

    35 of 38 people found this useful