• 3.0 out of 5 stars

    Breaks easily

    • Written by Perry M from Hampton

    The return key failed to function within 4 months of my using this product -- it's too expensive to break so easily

    98 of 183 people found this useful

  • 3.0 out of 5 stars

    Great then not

    • Written by Robert B from Rincon

    Bought the Smart Keyboard with a Tech21 case for front and back protection. Keyboard worked seamlessly. I especially liked the keyboard folded up to have felt against the screen instead of the keys. At 23 months it just stopped working with a “device not supported” error message. Calls to Apple Support said it was outside the 1 year warranty so the recommendation was to replace it. Was this just a lemon or is this the state of Apple peripherals now? I thought I paid a premium for Apple products so I wouldn’t have to deal with this problem.

    11 of 11 people found this useful

  • 3.0 out of 5 stars

    Smart Keyboard

    • Written by J.T. L from BROOKLYN

    I move back and forth in USAGE of the Smart Keyboard....my biggest beef is that i cant rotate the ipad to the vertical configuration....i hv to disconnect to do that....also i hv to reboot and reconnect it occasionally

    15 of 19 people found this useful

  • 3.0 out of 5 stars

    Smart Keyboard Poor Warranty -Stand Behind

    • Written by Daniel M from san diego

    Really 2-1/2 Stars as when it works it is fantastic. Had the Ipad Pro Smart Keyboard fail just over one year on the previous 2017 version and now the exact same thing on the 2018 version 1yr 3mo-old Ipad Pro Keyboard today. Very disappointing as it is one of the most expensive on the market and always try and be brand specific. Both instances had low to medium use, no abuse/drop/damage to have failed a few months after the 1yr so called warranty. Today a $24 discount was provided for me to purchase a new one at the Apple Store which was more disappointing. Last year no discount so I suppose this is the corporate answer (although could have obtained cheaper elsewhere). I would like to upgrade my 13 month old Ipad but will be looking at the other mfr options. Fool me once and then twice...

    10 of 11 people found this useful

  • 3.0 out of 5 stars

    Broke after 2 years

    • Written by Skylar J from Springfield

    Worked great for 2 years and then hit failure. Apple needs to address this. If I wanted cheap I would have purchased a knock off. I buy apple because of the quality.... or at least i used to.

    10 of 11 people found this useful

  • 3.0 out of 5 stars

    Good...at first, after 2 years doesn’t work - and expensive

    • Written by LINDA P from FAIRFAX

    Apple, please make items that function well, are easy to use, look good and last. Please do not turn into the Cuisinart of electronics - used to be well made, highly functional, long life....I guess various executives cut costs, drove up revenues and made huge amounts of money as they rode the brand into the ground....you can only get away with that for so long. And by the way, I might even give up my iPhone if you continue to make them so slippery it’s inevitable it gets dropped and broken...can’t you add ridge lines to the sides?

    9 of 10 people found this useful

  • 3.0 out of 5 stars

    It’s okay.

    • Written by Ethan H from West Hills

    I bought this product because I had recently broken my MacBook. I was so excited because I had never owned a Smart Keyboard before. It was great for the first month. After a couple months, it started to fall off very easily. For example, I would run down the stairs and it would fall off. For the price, I expected more. Also, sometimes It would randomly fall off. Also, when I stand it up, sometimes it falls. It is very hard to stand it up on a bed. For $160, I expected more.

    7 of 9 people found this useful

  • 3.0 out of 5 stars

    MORE THAN EXCITED.....UNTIL

    • Written by Linda F from WEST HOLLYWOOD

    I JUST RECEIVED MY NEW IPAD 10.2. I HAD GONE TO THE APPLE STORE TO LOOK AT THE KEYBOARD. WHAT???? NO COVER PROTECTION FOR THE BACK? HOW COULD APPLE DO THIS? SO HERE I SIT AT MY IMAC LOOKING FOR A KEYBOARD THAT WILL PROTECT MY BEAUTIFUL NEW IPAD. I WOULD GLADLY PAY THE PRICE TO HAVE AN APPLE PRODUCT BUT I AM TOO ANXIOUS THAT MY IPAD WILL END UP SCRATCHED EASILY. ITS LIKE THE DRESS FITS BEAUTIFULLY ON THE FRONT AND THEN, OH MY GOD, NAKED BEHIND.

    I AM OPTIMISTIC THATAPPLE IS AT WORK AT THIS MOMENT FIXING THIS. WHY DIDN'T THEY IN THE FIRST PLACE.

    5 of 6 people found this useful

  • 3.0 out of 5 stars

    Good while it lasts...(one year only max)

    • Written by Peter H from Fairfield

    The keyboard is very good while it lasts. The sensitivity and feel of keyboard is very good and allows for very fast typing.

    The only thing that is very very frustrating is that within a year the keyboard stops working. I have had three thus far and all three have stopped working within a year. Given the price, it should last much longer.

    It seems to be the wiring connecting the keyboard to the iPad as that area has a lot of movement in it and perhaps over time the wiring (which is very thin) just gives way.

    I will be taking to an Apple Store to see if they will replace.

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    Keyboard leaves critical features out

    • Written by Drake P from Madeira Beach

    Keyboard leaves critical features out. You cannot speech dictate when the keyboard is connected and you have to disconnect the keyboard in order to dictate your messages and emails etc. the keyboard doesn’t allow you to select emoji’s so all in all I give a three.

    6 of 10 people found this useful

  • 3.0 out of 5 stars

    Wish I’d read the reviews!

    • Written by Bob J from Ewhurst

    Normally Apple are all about quality but frankly what on earth went wrong here? I got it out the box and was astonished to see that it won’t even lie flat. By placing a pencil under the back support it tips the iPad forwards just enough to lay the keyboard flat but it is a real shame that this is what is needed. How long it will actually last is unknown as I have only just bought it but I have already experienced connectivity issues ( 1 day of use).

    That said, the typing experience is not a bad one and certainly a lot better (for me) than the on-board keypad.

  • 4.0 out of 5 stars

    Be patient

    • Written by Linda B from Little Neston

    It took me a while to get to grips with how the keyboard connected to the iPad. After reading the first review and going online it became apparently clear. It is a bit like origami, but I was please it did everything I wanted; keyboard, proctecting the screen and separate charging i.e you do not have to charge it.

    The keyboard feels nice on the fingertips! Probably not something you think about, but when I'm in thought, I run my fingers over the keys - the equivalent to a fidget spinner or comfort blanket.

    The first review mentions there is nowhere for the pen to go, I agree it doesn't have it's own little pocket, but it does stick to the back of the keyboard when covering the screen or when you are using the keyboard you can tuck it behind the iPad in the triangle bit that holds up the iPad. I wish I could put up a picture up to show you.

    It's lightweight; slips into my handbag and can use it on the go, doesn't add much to weight to my bag like a normal laptop. I've used Logitech before which is a heavier but still great, however I think I prefer this. The proof is in the pudding and how long it will last for the amount of money I have paid.

    212 of 233 people found this useful

  • 4.0 out of 5 stars

    Excellent!

    • Written by KOFI W from Irving

    I purchased the 10.5 iPad Pro this week along with the Smart Keyboard. Even after reading the reviews here, I still wanted to give it a try. Granted, it’s only been a week, but I absolutely LOVE my keyboard. It’s slim, and the keys feel so comfortable making my typing experience more enjoyable. I actually type faster using this keyboard. Unlike other comments, it lays flat without problem and connects immediately. I rated it 4 stars for lack of protection for my iPad back and loud keys. I love the feel of the keys, but I’m going to be pretty conspicuous in meetings with my loud typing...lol. I just ordered a 3rd party slim, clear cover for the back compatible with the Smart Keyboard. Overall, I’m extremely pleased. I’ll update this review periodically after I’ve used it more.

    48 of 48 people found this useful

  • 4.0 out of 5 stars

    Great Keyboard better the Expected

    • Written by Jaime P from Dallas

    I have to say I am pretty impressed. I just changed my iPad 9.7 for the 10.5 because I wanted to have the larger screen, but not something as big as the 12.9inch.

    Right now there aren't a lot of options as far as smart connector keyboard goes. Being this said, I decided to buy the Apple version since Logitech's smart connector keyboard was sold out and I couldn't wait for it to get back on stock because I use my ipad as a laptop replacement. Also, I had the Logitech's smart connector keyboard on my older iPad and although I like most of it, the built quality wasn't great.

    So far I don't regret my decision of going for Apple's version. I think the case feels great for typing and it is extremely portable which is something really great. I do miss some things from Logitech's version, specially the function keys but I think that Apple's version has other great things like: slim design, 3 viewing options (Apple says there are only two, but actually if you put your ipad in the watching position and then set the end that doesn't have the connector in the surface you can get a drawing position at a 25º angle) and keyboard fiil.

    I think there is still room for improvement, but so far I am happy with my decision.

    Pros:
    - Slim Design
    - Portability
    - Quality
    - Versatility

    Cons:
    - Price (too expensive)
    - No iluminated keys
    - No function keys
    - No protection for iPad backside

    41 of 44 people found this useful

  • 4.0 out of 5 stars

    tactile and compact but loss of lettering and connectivity

    • Written by Michael W from Webster

    Have been using this keyboard for over a month, and so far, the keyboard isn't bad at all with a few flaws. It types a lot better than most laptop keyboards and most thin-profiled keyboards (including some Logitech keyboards). In spite of the shallow key presses, the typing experience on this keyboard is very similar to Magic Keyboard 2's, which feels really great on fingers. In other words, the key presses on the smart keyboard are very tactile. The excellent feeling of the outset grooves on F and J keys also makes typing experience on this keyboard great at perfectly dark places. Despite that the keys are slightly closer than regular keyboards', the smart keyboard has slightly concave keys that curve around one's fingertips, allowing one to know which which keys to press without touching other keys. Thus, having closer key spacing doesn't affect one's typing speed. The keyboard is also very compact that tugs into a Pad & Quill Oxford case nicely, making this another reason to own this keyboard albeit the price. Finally, being spill proof, this keyboard will still function even after some water has been dripped all over the keys.

    Many reviews are complaining that the keyboard lacks of back lights. While back light makes keys stand out more, having back lit keys is completely useless for a touch typist, as the focus isn't on the keys but on the screen. Back lit keys additionally consumes unnecessary energy and is annoying. Instead of using back lit keys, Apple has decided to laser print the keys (this process is patented). As a result, some of the lettering is already rubbing off even after a few weeks of constant use. Basically, in a few years, the keyboard will become a letter-less keyboard--it may look elite in a way.

    The -, =, [, ], and \ keys are indeed narrower than other keys on the keyboard. Thus, as a programmer, one may find that using these keys to be more difficult.

    Others have mentioned about connectivity, so yes, when the keyboard lost connection, the keyboard needs to be reattached.

    36 of 39 people found this useful

  • 4.0 out of 5 stars

    Does what it says on the tin

    • Written by John S from Moses Lake

    For one who touch-types, and until there's some degree of tactile feedback for the on-screen keyboards, this works very well for me. I considered the Logitech alternative, but found it to be entirely too bulky for my tastes.

    Surprisingly powerful magnets (magnetic credit cards beware!). Keep in mind that this is not a case and isn't meant to be -- it's first a keyboard, secondarily, it's a multi-position stand and cover.

    Maybe a future variant would somehow include sleeve to securely hold the Pencil.

    34 of 36 people found this useful

  • 4.0 out of 5 stars

    Excellent

    • Written by James S from Oxford

    Fittingly, I write this review using the product in question.

    Excellent quality and feel out of the box, neatly presented as you would expect. Arrives essentially without instructions, which is testament to its straightforward operation – a strong magnetic connector pairs the keyboard with the iPad instantly, providing everything it requires and freeing you from any need to charge the thing independently. Both of its sanctioned positions (upright, with and without keyboard) are easy to get in and out of, and provide a solid footing and tolerable working angle.

    It’s interaction with the software (on screen) keyboard is well thought out and intuitive – the software automatically hides itself when you’re using the Smart Keyboard as you’d expect, but handily reappears when you want to use emoji etc. Hold ⌘ to view keyboard shortcuts for the current app. ⌘ + space to open Spotlight on the Home Screen makes it easy to jump to apps without needing to poke at the screen.

    I find the keyboard itself pleasant enough to type on. It certainly has more travel and click than I had anticipated considering its form. I’ve tried it out on a table, on the floor, in bed and on my lap – all painless enough, though you might expect to miss a key or two on the softer or more uneven surfaces, as the plastic construction and ‘hinged’ assemblage does have some give in it.

    All around a solid device that makes a great productivity-boosting addition to iPad Pro. A star docked for its lack of a place to put Apple Pencil, and for being a touch heavier than would be ideal. A little pricy too but, provided it lasts the test of time, a cost that I expect to be repaid by its contribution to versatility and convenience.

    31 of 32 people found this useful

  • 4.0 out of 5 stars

    Much Happier With Apple Smart Keyboard Than With Logitech Slim Combo

    • Written by Mary S from Cumming

    I've now had my Apple Smart Keyboard for my iPad Pro 10.5 for a week and have been using it with none of the issues many users have reported -- connection has been excellent, keyboard sits flat, smart cover closes down my iPad.

    I initially purchased the Logitech Slim Combo in an effort to save a little money -- it and the Apple keyboard were both on sale at Best Buy & the Logitech was about $45 cheaper. After using the Logitech for less than an hour I knew it would not suit my needs.

    Logitech Cons: I do a lot of work on the iPad Pro while sitting in my recliner, with the iPad sitting on a lap desk. The Logitech has a palm rest in front of the keyboard, which causes the screen to sit back further (I wear prescription reading glasses & this resulted in blurred vision, and pulling the keyboard forward more caused the typing surface to bounce as the front was no longer sitting on the lap desk), and also caused a very unnatural and uncomfortable typing position. Hard plastic keys are not comfortable to type on. No forward-delete key. I took it back and purchased the Apple Smart Keyboard.

    Logitech Pros: Backlit keyboard, top row of function keys -- I especially liked the volume buttons as I stream a lot on my iPad and frequently need to adjust the volume. Provides a smart cover -- as well as back cover -- and seems well built for drop protection.

    The Apple keyboard is far superior is many ways.

    Apple Pros: No palm rest in front of keyboard, so typing position is much more comfortable when it sits on my lap desk -- and my visiion is not blurred as it was with the Logitech. Cloth covering on keys is more comfortable and does not allow debris to get trapped around keys -- just blow or wipe off. While there is not a row of funtion keys, many of the Mac function shortcuts are usable with the Smart Keyboard -- you just have to look at some YouTube videos that show them as Apple, for reasons unknown, does not provide that info. The connection magnets are strong and keep the iPad securely in place. The Smart Cover feature turns off the iPad and brings up the log-in screen when it's opened.

    Apple Cons: No back cover -- I never had an Apple Smart Cover on my previous iPads (always used Targus case), so never had the back cover Apple used to make, but why on earth would they not make that cover for the Smart Keyboard I do not know. I did purchase from Amazon the Khomo back cover, which has a grey that matches the keyboard, for around $12, and it has a very good fit -- although I don't think it, combined with the Keyboard cover would withstand a drop of more than a few inches. No row of function keys -- especially miss the volume buttons. No forward-delete key. Apple does not provide Owner Manual instructions describing the keyboard's functions -- they could at least refer owners to a video tutorial on their website. For those unfamiliar with the Mac shortcuts, as I am as I never use them on my MacBook Pro, I would never have known I could use any of them on my iPad with this keyboard had I not found a YouTube video when looking at reviews of this keyboard. HINT: Hit the Command key when you're using an app and it brings up a window showing the function keys available for use within that app.

    For now I'm giving a rating of 4 stars, simply because I do not know what longer-term use problems may arise -- will the cloth covered keys begin to wear to the point of being un-usable, will I begin to have connection problems, or any of the other issues for which Apple now offers extended warranty coverage (initial warranty is for one year -- the extended warranty adds an additional two years of coverge).

    Overall, I am very happy with the Apple Smart Keyboard and would recommend it over the Logitech for sure. I have used it to type this review and my typing speed and accuracy match that of my MacBook Pro -- I'm pretty fast and usually make no more than a couple of errors.

    28 of 29 people found this useful

  • 4.0 out of 5 stars

    Great so far..

    • Written by Malcolm N from Stevenage

    When I bought my iPad Pro I also bought the keyboard, but sent it back as I hated the lack of protection for the back of the tablet. So I bought a complete case similar to the Smart Case Apple used to make for my previous iPad Air.

    I still wanted a keyboard so bought a Bluetooth keyboard and case, but that made the whole thing just too big and heavy, not acceptable at all.

    I then discovered a back case cover designed to work with the Smart Keyboard so bought this keyboard again. This makes a much more satisfactory ensemble, and so far all is sweetness and light.

    I still think this is well overpriced, but the convenience of not having to charge it is very clever. Getting it into typing position is a bit of a juggle, but once mastered it’s OK. I needed to set up the fingerprint ID to work with both thumbs as the home button/sensors can be the right or left depending how you use it, but at least iOS gives you the extra ‘digits’.

    28 of 29 people found this useful

  • 4.0 out of 5 stars

    Nice and light

    • Written by Diana B from Richland

    I'm pleased with this keyboard. I find it easy to type on and it's very light. I like that I don't have to charge it separately. I also like that there is no lag time before I can start typing on it, as there was with my old bluetooth keyboard. It would be nice if it also allowed using the iPad in portrait orientation, and had a pocket for an apple pencil.

    25 of 25 people found this useful