• 5.0 out of 5 stars


    • Written by Ch H

    Had mine for over a year with no problems and they sound great too.

  • 1.0 out of 5 stars

    Similar quality problems - it works great for a while and then stops

    • Written by Joshua B from Austin

    I've owned 3 pairs of these and they all stop working within a year or so. Great when then they work... then not. Buy something else until they fix the quality issues.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    On second pair in less than 18 months

    • Written by Rise W from HAMPTON

    I have had 2 pair in 18 months and they have both gone out. Unfortunately it has been a little over 12 months on the 2nd pair so my warranty is void. I like the fit and comfort but if product does not work then why buy it.

    Apple needs to do better!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Extremely Disappointed

    • Written by Maripaz M from San Jose

    I've bought the BeatsX twice and both times, the headphones have stopped working within 9 months of purchasing them. The first time there was an issue with the battery and it would no longer connect to my devices. I figured since it was an Apple product it was simply defective and another pair would work just fine. I was wrong. I bought another pair and the same thing happened. It hasn't even been 9 months since I replaced the first pair and my new headphones no longer connect to my devices. Do not buy this product. I was extremely disappointed.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by Dung L from Florissant

    I bought it last year for workout. I didn't work after 2 months and I got a new one. And now I cannot connect it to any devices. Shouldn't buy it.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    A year of life

    • Written by Sarika S from Fullerton

    I had high hopes for these ear buds but naturally after 1 year of life, they gave out on me. While they worked, they were great... after 1 year - they won't connect, stay on, or work. For the price paid, I would hope for a lot more life.

    13 of 13 people found this useful

  • 2.0 out of 5 stars

    Didn't last.

    • Written by Randall D from San Francisco

    Worked for a few months but then stopped connecting. Tried reset on it and no effect. Price from 149 to 99 but hoping a version 2 is released sometime.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Just as I thought: TRASH

    • Written by Loïc N from Gardner

    I am on my 3rd pair! That’s right THIRD PAIR in 13 months.
    I keep having to call Apple to replace mine and this very most recent time they asked me for $79.00 to replace them???? I think not! The first two times they had connectivity issues where they just wouldn’t stop unpairing with my devices and this most recent time they just lost sound completely in their right earphone. This is nothing to say about how inconvenient they were as a workout earphone considering they literally LOVE TO FALL OUT OF YOUR EAR and the stupid heavy band makes it impossible to run with them on a windy day as it drags them out of each ear with its weight. Just a complete WASTE OF MONEY. I guarantee nobody has ever gotten more than 6 months use out of these things without them crapping out.

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Sad to see an "Apple" product that does not live up to Apple standards

    • Written by Mark W from Chicago

    First pair of black BeatsX lasted one year then one side stopped working. Luckily i got a second pair of BeatsX as a bonus for buying a new computer. This second pair was white and after 18 months the sound stopped. i tried "resetting", no luck. The lights flashed red and white and everything looked like they should work, but no sound. I took them to the Apple store, and decided the fix was not worth it and bought a third pair. Third pair is Satin Silver. I am under no illusions after reading all the reviews on here. These headphones are only good for one year, then they die. At least the price dropped significantly this time, they were only $99. I also have AirPods and never had a problem with them after at least two years now. I have run them through the washing machine and drier, they still work perfectly. Only problem is I cannot use the AirPods on an airplane or in the gym because they do not block out the ambient noise, so i am forced to buy two pairs of earbuds. i wish BeatsX could fix the flaw in this product because they sound great and love the design and everything else about this product. I know it is hard to make a product like that that lasts. I used to use SkullCandy earbuds and they only lasted one year too. I wish they made AirPods with adapters that blocked out ambient noise when that situation is needed.

    7 of 7 people found this useful

  • 3.0 out of 5 stars


    • Written by Jean Paulo B

    It amplified a lot of the noise and sounds pretty good. The battery lasts me a full day but sometimes it falls from my ear and it can get pretty uncomfortable sometimes.

    3 of 4 people found this useful

  • 1.0 out of 5 stars


    • Written by Ann B from Heber City

    First "beats" product I've owned. Paired to an iOS X phone. Turning them on and off is surprisingly difficult and after about 2 months, so annoying and difficult that I entirely regret this purchase and will replace. The sound quality is average / below average. They don't stay perfectly seated while running. Battery life is less than the pair I was looking to replace.

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    Started so well

    • Written by Freyja P from Woking

    Received these September 2018, very comfortable, sound quality great, battery life great.

    Until they stopped working in February 2019. After searching online for possible reasons it seems that it is a common fault and many people have the same issue. I am now concerned that they will break again outside of my warrantee. Safe to say I would not buy these ever again or recommend anyone to buy these as they should last more than 6 months.

    The only positive on sending them off for repair was that it was easy to do with a quick turnaround.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    BeatsX Earphones--Terrible durability

    • Written by Anna M from Green Brook

    I'm writing a review for BeatsX Earphones I purchased just over a year ago. These earphones stop working at least every 6 months. First, the left earbud stopped playing sound twice, once 6 months after purchase, and again 5 months after replacement. Then just a month after the second replacement the third pair (second replacement) started flashing a pink light and would not maintain a Bluetooth connection. So I've spent $150 for a pair of earphones that won't even last 6 months. Once this pair is replaced, I'll just be waiting for it to break like the other pairs. Waste of time and money. Very frustrating experience, and has really turned me off of Beats earphones.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Earphones Broken every 5 6 months!

    • Written by Andrea C from San Giovanni Ilarione

    I bought the first beatsx on December 2017...everytime the same problems...red light flashing...now this is the 4th pair and it's broken! Stop selling this products until you solve the problem.

    7 of 7 people found this useful

  • 1.0 out of 5 stars


    • Written by Jesus T from Napa

    Would give these 0 stars if possible. Functionality is completely terrible. I bought these for workouts and they slip out every few minutes regardless of exercise. Charge doesn’t hold very long either (I believe it’s suppos to be up to 8hrs and I probably get half of that). Stay away!

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Same issues over again

    • Written by Nathan F from Sandy

    I am on my second pair and they have stopped working just like the first. They disconnect themselves after a few minutes and then wont turn back on or connect for hours even after resets and everything. It's bad because they're super comfortable.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Headphones do not work

    • Written by Erlan S from Kostanay

    Headphones do not work.

    I have two pairs of these headphones. And both do not work. Some headphones bought in 2017, others in 2018, a special edition (10 year anniversary)

    One pair simply does not turn on, the other blinks 3 times and also turns off. Under warranty, unfortunately, nothing can be solved in our country.

    It’s a pity, maybe in your countries these headphones are not expensive, but here they are very expensive and I’m very disappointed with this product. I did not know what could be the matter with your company.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Worst quality

    • Written by prashant D from surat

    No dout sond is good but the quality they provide is worst i have purchased 3 piece and each of them has been replaced 3-5 times have ving problem of right side of plug does not work for each and every replace
    After calling at apple they say you have to pay for repair which means we have to pay for product which has company manufacturing defect

    Had worst experience ever for this and waste of money plzz do not buy

    8 of 9 people found this useful

  • 1.0 out of 5 stars


    • Written by Torin B from Auckland

    My experience with BeatsX has been terrible. They work well for about 3 months, and then break. I’ve had mine replaced twice, and am now on my third pair of headphones which I don’t want. Upon trying to swap them out instead of being replaced, I was given a box with brand new headphones that cannot be sold because they put replacements in a different box to ones given to resale stores, therefore sticking me with the unsatisfactory product with no choice to get my money back. For the price that it costs to buy this, it is extremely underwhelming and not even near worth it. Trust me, spend the money on other headphones, because you won’t get your money’s worth with these. If I could rate it lower than one star I would.

  • 1.0 out of 5 stars


    • Written by Nurdaulet T from Aktobe

    Does not working, blinks 3 times and stop working

    6 of 7 people found this useful