• 1.0 out of 5 stars

    Poor Quality based on prior Apple Smart Battery Cases

    • Written by JASON K from Bentonville

    This current model of the XR Smart Battery Case has the same impressive look and feel of prior smart battery case products from Apple, but the quality and performance are far below expectations. I had to replace it initially within a month of purchase as of my iPhone XR iOS stopped recognizing it. Now after a few months with a new case, it has stopped working again. In my experience, it appears there is a lack of quality control with this model and is not worth the current premium price in its current version.

  • 2.0 out of 5 stars

    Connection issues are supper annoying!!!

    • Written by Cory J from Chicago

    I've had this cover/charger for almost a year now and it started out being a good product. But after some normal use and (one!!) normal drop onto pavement it has had issues connecting to the phone consistently. I'm constantly hearing the "ding" charging sound when using my phone. I've checked the small connector inside the case to see if it's come loose at all and it hasn't. I was hoping for a much stronger cover to rival the Mophie cases I've used on other devices. I'm not sure what I can do other than take it to a store and let them tell me that there's nothing externally wrong with the case. I probably would not buy this case again.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Loved it at first

    • Written by Jacob S from Edmond

    The phone case is beautiful and works fine for the first month, but then the phone case starts to turn on and off and it won’t stop and eventually messes up your battery. Then I go to the apple store to get a replacement, AND THEY DONT REPLACE IT BECAUSE MY CASE HAD A LITTLE MISSING PART OF THE SILICONE. It is absolutely ridiculous apple.

    2 of 2 people found this useful

  • 4.0 out of 5 stars

    Heavy Traveler, over 3 years of product experience

    • Written by Rebekah G from Glenside

    I've used this case on my iPhone 7 and now XR for over 3 years now. I travel heavily for work, so my phone is always in use. There are several pros and cons:

    1. Excellent battery life when both phone and case are fully charged. iPhone 7 can go 1 full day, while the XR can go 2 days on heavy usage.
    2. Grip is great, the material used isn't slippery.
    3. Phone protection is amazing. I've dropped many times, while the rubber chips and peels, the phone has never cracked or had any damage.
    4. Integrated with iPhone, so no annoying messages about the device not being compatible.

    1. Speaker openings at the bottom of the case clog easily. Be prepared for people to tell you that they can't hear you if you're on speaker.
    2. THERE'S NO PINK CASE FOR THE XR?! (ok, that's my own personal con)

    I've tried every case out there. This is one, folks.

    DESIGN SUGGESTION: I would love to see a double lightening port on this case, one for your headphones, and one for the charger. Also, have an option with a pop-out or stand. Thanks for being awesome, Apple.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Loved it at first

    • Written by Michelle B from albany

    This smart Battery Case worked great for 1-1/2 months. It was heavier and bulkier than I really would of liked but the battery Life was great. Now here I am not even two months from when I purchased it and it is not holding a charge for very long and it also makes a vibration notification every time I move it and says unlock Apple accessory every time it is moved. I am very disappointed in this Apple product.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy This Case

    • Written by Alek W from Alexandria

    This case does not last and I'm on my second one. I bought my first when it first came out and it worked fine, but after a few months it stopped charging. Apple replaced it for me for free. Now the second one is starting to go out and won't charge the phone while it charges. This charger cases are the worst I've ever had.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Iphone XR Smart Batter Case - Does not Work

    • Written by Malhar N from Maryland heights

    I purchased this in Feb 8th 2019 and this case stopped charging by end of April. I am using the original charger that came with the phone, the same cable will charge the phone once it is out of the battery case.

    The battery case has no damage - neither water nor force ( No damage at all) and is not covered under the limited warranty that Apple provides, So certainly not worth 129 + Taxes.

    16 of 22 people found this useful

  • 5.0 out of 5 stars

    So far so good

    • Written by Sumit S from MANUKAU

    After one day’s of full use, the battery case has last me one day and now starting the second day with the phone’s internal battery. I would say this case would give you an extra day’s extension ok battery life. Buttons are a bit stiffer then I would have liked - I’d give it a 6.5 out of 10 for stiffness of the buttons. So far so good.

  • 5.0 out of 5 stars

    Amazing battery case love it

    • Written by Ash B from Market Dr

    Amazing battery case makes my iPhone last a whole day without the charger

    8 of 14 people found this useful

  • 5.0 out of 5 stars

    Excellent Product!

    • Written by Alan T from Calgary

    Never have to worry about being stranded because the internal battery has run down. Extra thickness and weight are none issues. Time to hit the gym if you think a few extra grams are a hardship.

  • 5.0 out of 5 stars

    The BEST battery case for iPhone XR

    • Written by Sebastian S from Maybee

    I'm annoyed at seeing reviews saying "This battery case makes my phone look bulky & heavy." Not sure what people are expecting- you're literally attaching an external battery to the iPhone, bound within a silicone case. It's gonna be big, it's gonna be heavier than normal cases. Others seem to be disappointed that there is no on/off switch on the battery case. This is a SMART battery case, not some third-party non-Apple-certified battery case; it will NOT deteriorate your iPhone's internal battery. In fact, research has shown that if a phone's internal battery is kept at 50% or above at all times, it will actually extend its lifespan. Also, the fewer charge cycles the phone's internal battery experiences over its lifetime, the better; the Smart Battery Case will manage this for you. If anything, the battery in the case will deteriorate faster than the phone's, since it will tend to drop below 50% more often than the phone itself.

    If you understand all of this, and are looking for something that will allow you to charge your phone once every two days (in my case, no pun intended), look no further. I purchased this directly through Apple and have been loving it since day one. My only complaint is that currently, while the Smart Battery Case integrates seamlessly with iOS, you can only see the charge status of the battery case in the Today View (Batteries section), or on the lock screen during charging. While the case is connected to the phone (and has charge), you'll see that the iPhone battery status will remain at 100% until the battery in the case is completely depleted. The battery usage chart under Settings > Battery does not seem to indicate any sort of special status, indicating that a smart case is connected. This may be fixed with a future iOS update.

    You can expect the built-in Lightning port on the case to fully support any iOS accessories (not always true with third-party cases). And the icing on the cake- the case is Qi-certified & supports wireless charging with any Qi-certified charger! Oh, one last thing that might not be evidently clear from the description- while the iPhone XR is water resistant, the Smart Battery Case is NOT. Be mindful when near water/liquids with the case on.

    For those that have the unfortunate (and rare) experience of having their Smart Battery Case die within the first year -- it comes with a 1-year warranty from Apple. Take it to any Apple Store & they'll typically replace it on the spot. Yes, it's on the more expensive side; but you're getting the peace of mind that this is a fully certified Apple product that will not damage your $700+ iPhone.

    18 of 19 people found this useful

  • 5.0 out of 5 stars

    I’ve been living a lie...

    • Written by Thomas P from Canton

    I’ve been married to Mophie case chargers since my iPhone 6. Just picked up a new XR and immediately got the Mophie XR case. And immediately sent it back as it was overheating while charging. Decided to try the Apple charge case and I’m glad I did. The “rubbery” feel to the case makes it easy to maintain a good grip and the power provided by the case outdoes all my past Mophie products. #winning ��⚡️⚡️⚡️

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    No on/off switch

    • Written by Lori Sharpe D from Brentwood

    I was so happy to see Apple come out with a case. I have always owned Mophies but haven't been able to get one for the XR. The case is pretty streamlined for its storage capacity but the fact that it does not have an on/off switch is a nightmare. I want the battery pack as a back up not as the primary source for powering the phone all day. Through experience I know these battery cases do eventually run out of available charging power so it being constantly used will definitely shorten the life of the device.

    32 of 53 people found this useful

  • 4.0 out of 5 stars

    charge notification sound

    • Written by Douglas V M from Houston

    all during the day i keep hearing the "beep" ( same sound as when you plug phone into a charger and it notifies you that you are connected) I understand that the battery power is used 1st then the phone picks up the usage. Sometime during that process the battery must be sending some signal to the phone to say "i'm on" so send a "beep" It's driving me nuts going around with the thing making this sound in such a random manner. even as i type this. Apple Support says nothing they can do about it! Anyone out there who has dealt with this problem and found a fix??

    16 of 19 people found this useful

  • 5.0 out of 5 stars

    Had one before! Love it

    • Written by Sonny S from Lakewood

    I had one battery smart case for previous iPhone and I loved it. Better than mophie! I love that my phone lasts two whole days now. Good for concerts, events, hiking, etc. it’s worth the money.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Love to Hate

    • Written by jane K from North Hollywood

    I loved the battery case at first and didn't have any problems with it. But after two weeks of using it, it killed a lot of my iphone's battery heath. Now I sort of hate it and feel disappointed. Can't return it now, so most likely I will only be putting it on and using it when my iphone's battery health is no longe effective...meaning I'll only be putting that case back on if my iphone can't last 3 hours without being charged.

    24 of 31 people found this useful

  • 1.0 out of 5 stars

    I Wouldn't Buy It

    • Written by Carl R from Washington

    I returned this case. Great idea. Not so great follow-through. Not having the freedom to decide when I want the case to charge my phone really defeats the purpose of having it for me. I sit at a desk most of the day so I don't need the charger charging my phone. Maybe one day Apple will design this with a simple on/off switch but until then it's not worth the investment. First time in a LONG time an apple product has disappointed me. Expect one next year with an off/on switch for $50 more lol

    36 of 52 people found this useful

  • 5.0 out of 5 stars

    Working well but bulky and heavy

    • Written by Edward D from Diamond Bar

    This case feels great in your hand but does add significant weight and bulkiness. I bought this case so I wouldn't have to worry about plugging my phone in everyday. I charged the case to 100 percent along with my phone attached to it and have found that after using it all day will fully exhaust the battery case by the end of the day. I woke up and the case was at 9%. I expect to get about two days heavy use from this battery case. It definitely feels well-build and I don't worry about it or the phone breaking if it should fall out of my hands. If you can deal with your XR being heavier and bulkier, I would recommend this case. I've also noticed that the battery case recharges rather quickly. Lastly, the bulkiness is still less than if you had a Lifeproof or Otterbox type case.

    113 of 133 people found this useful

  • 4.0 out of 5 stars

    I really like it

    • Written by Ben H from chorley

    I love this case. I bought it today for my phone and it fits snug, looks good and is one of those cases where you know your phone is safe because yes... it’s a very very steep price! The only two things I hate about it is it is a fingerprint magnet especially black, white idk and the fact that there’s no on/off switch is kind of stupid with a company priding themselves on advanced technology.

    23 of 36 people found this useful

  • 5.0 out of 5 stars

    Sleek and Stylish all while being functional!

    • Written by Matthew R from Toledo

    This case has a great deal of style and function to it. It’s very nicely designed and also supports QI enabled wireless charging!! I have been waiting for an apple case for my XR for some time! Now if only I had a leather option as well.....

    65 of 78 people found this useful