• 1.0 out of 5 stars

    Horrible quality of materials - Great keyboard

    • Written by Gabriel H from Ojai

    I would suggest not buying this keyboard. I've owned it for less than a year and the leather (or cover material) is rippling on the outside. I feel like I need a case for my case. I've asked apple support for warranty information but they said that they do not cover cosmetic damages. It's really sad to see such an expensive peripheral plagued by bad quality materials.

    You should be able to hold your iPad and not have the cover damaged.

    The keyboard/hardware is great btw.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    This case is garbage. It constantly falls off of ipad.

    • Written by Cep C from Edmond

    This case is garbage. Don’t waste your $.

    It constantly falls off of the ipad, even with careful adult use.

    It is a slim fit, and the keyboard itself works well.

    However, the entire product is ruined by the faulty magnets that simply will not hold the case onto the ipad.

    Extremely annoying to use. The ipad falls off of this case constantly. Find another case, this one is garbage.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Overpriced for what you get !

    • Written by jean-philippe S from boucherville

    I recently bought the apple smart keypad because I wanted a slimmer one from the amazon one i had ordered and been using for the past 6 months,
    First impressions was good, works great and all, but i have to say comes with major flaws, magnet is very weak and false off often, to the point were i compared to my amazon keyboard and have to admit the 40$ amazon keyboard magnet hold 2X as much as this 240$ apple one, that’s a big problem to me, second and not as important but backlit keyboard would have been very useful.

    Overall works great but is as good as any aftermarket keyboard, not worth the Apple price hike !

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Better than I expected

    • Written by Kristi C from Erie

    This keyboard was a split-decision purchase when my 12” Macbook crashed. I already owned the 11” iPad Pro, so instead of spending another grand on a new laptop right now, I decided the $170 for a keyboard was a little more reasonable. I am a college student so my main use for this is internet browsing and completing online assignments, nothing super heavy duty. The other night it was lagging a little bit as I was typing out a lengthy assignment, but I noticed it was lagging when my internet was also being slow, so I don’t know the mechanics of the keyboard but maybe it had something to do with my internet? As I’m typing this I am experiencing no lag. For those negative reviews, most of the complaints are things that the consumer knew BEFORE buying the keyboard, e.g. no backlit keyboard, comes in a dark grey, not multiple colors, etc. So in my opinion, why would you choose to buy it anyway if you know there’s things you don’t like about it? Yes it doesn’t have 360 degree protection, I own the Apple X Otterbox case they came out with for the protection aspect and it is great at what it’s meant to do. This is a keyboard, not a protective case, keep that in mind. As always I would recommend a glass screen protector, it has saved my iPad screen on more than one occasion. I can’t speak on the longevity of the the keyboard since I have only had it less than a week, but overall I am happy with the keyboard.

    4 of 5 people found this useful

  • 3.0 out of 5 stars

    Good Feel. Big keys.

    • Written by Bruce T from ELKRIDGE

    I wish Apple would make these “smart” keyboards with backlit keys for times when you are typing in low light situations. I knew this about the keyboard before I bought it, just hope that Apple reads these reviews and gives it some thought.

    1. While the keys feel a bit spongy (not as crisp as the Apple Magic Keyboard), overall I would say it works nicely. Keystrokes are positive and true.
    2. I like that the keyboard doesn’t require separate charging.
    3. The stand, which has 2 slots for positioning the iPad Pro, has strong magnetic to hold the iPad in the stand and for securing it when closed.
    4. Keyboard does put the iPad to sleep when closed

    1. A little pricey
    2. A lack of backlit keys (I know, neither does the Magic keyboard), but it would be a nice feature.
    3. While my hands are clean when I use the keyboard, I notice that the iPad screen gets ‘smudged’ by the keyboard when closed.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Poor materials and durability

    • Written by d.a.m.0 S from Glasgow

    Whilst I initially balked at the price of a keyboard cover touching £190 I went full in with the iPad Pro, pencil 2 etc. The cover was an expensive mistake. Drab, grey clammy plastic which marks easily - and the keys constantly mark the screen. Now just 8 months in the surface is starting to 'bubble' and a split is opening up on the hinge. Took it into the local Applestore who said these were just 'cosmetic' issues and unless the cover split completely in two it still technically functioned (!) First real Apple fail Ive encountered. Plan to offload on ebay and buy something more durable, that comes with pencil protection, from logitech or other.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Great, but with this newest version iPad shakes??

    • Written by AARON P from Washington

    I have had an iPad Pro since their debut in 2015, both sizes, all interactions, always with a keyboard/folio combo. Lamented that the original 12” set up - with the full cover that detached from the keyboard, was discontinued, but was a big user and fan of the new keyboard that came up with the 10.5 inch, which I have used avidly since 2017. Recently upgraded to the 11”. I love these keyboards and find them easier to type on than any MacBook keyboard I have, especially the new “butterfly” generation. So now that I have now my 3rd keyboard folio, I am all but shocked to see that THE IPAD SHAKES WHEN I TOUCH IT WITH THIS KEYBOARD!!! Has anybody else experienced this? It has totally detracted from the experience of the folio from the first moments of using it. Basically, when I reach for the screen with the iPad in either position, and tap at all, the entire iPad shakes. It’s like the back support of this case is too flimsily designed. Makes me feel like if I go to an expensive restaurant and sit down and the table wobbles because the legs are not balanced. This is a huge annoyance and I am not sure if this is something I can get used, and frankly I shouldn’t have to! I have combed the web for alternatives to Apple’s folios, even bought and tested Logitech and Brydge and ultimately deemed the Apple the best. This is an amazing disappointment. I hope they will fix this I’d pay another $170, as unreasonable as that is, to get the original Apple keyboard folio experience back. I am curious, anybody else finding this as annoying as me?

    17 of 21 people found this useful

  • 1.0 out of 5 stars

    Poor Design

    • Written by Tyler D from Wilmore

    I am a salesman, so I am not rough on my device at all. My first Keypad Folio Case got a bubble on the back that popped (best way to describe was like a pizza bubble) and now my second one has busted at the seems. It is a shame we pay $180 for a keypad that cant withstand a back pack (in the laptop compartment) and just hand carrying. Only Pro is the keypad works well.

    14 of 18 people found this useful

  • 4.0 out of 5 stars

    So close to perfection

    • Written by Todd W from Hendersonville

    I’m not in love with this keyboard folio, but I’m certainly in “extreme like” with it. Pros: The keyboard is awesome, with great, clacky little keys that actually have some travel to them. And the keys are nicely spaced so it’s easy to touch type - so much better than the butterfly keyboard on today’s MacBook Pros. I love how easy the case is to take on and off, it looks nice and clean and slim when closed (like a nice book), and having the keyboard “just work” is awesome.

    Cons: It’s definitely expensive for what it is ($99 - or less - would have been much more palatable). The back magnets could be a little stronger (I find the iPad slipping out of the case when trying to change viewing angles). But the one that really chaps me is the exterior material. It’s impossible to keep clean and makes my incredibly expensive and beautiful iPad look kind of tacky. I really wish they’d gone with some sort of durable, textured material instead of this smooth plastic that picks up fingerprints and just general gunk so easily.

    But overall these are minor quibbles in a product that’s all but turned my iPad Pro into a full blown replacement for my MacBook Pro. I agonized over the purchase, but I’ve never once regretted buying it (which is more than I can say for my poor, neglected Apple Pencil). Highly recommended (and would be perfect if Apple would just make those minor changes).

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Offers no protection at all

    • Written by Geoffrey R from Ashford

    I bought this keyboard for my new iPadPro11 thinking that it would be the best solution for avoiding having to type on the screen. Yes, it's looks good, and 'mates' well with the iPad. But, once again, this is an Apple product where form and style totally outweighs functionality. It's slim and light so keeps the iPad from feeling bulky. BUT, when my brand new iPad fell out of the smart folio and landed on a concrete floor, resulting in cracked screen, I realised that the Folio offered no protection at all. Typical Jonny Ive design - style over substance !!

    Luckily Apple replaced the iPad for £39 thanks to Apple Care. I then returned and exchanged the Apple Smart Keyboard Folio for the Logitech keyboard. This is far superior in many ways and offers much better protection, especially at the corners, and has the very real advantage of a back-lit keyboard (unlike the Apple Smart Folio, where typing in the dark is well-nigh impossible).

    The down-side of the Logitech keyboard is that it adds considerable build and weight to the iPad. But if you use your iPad when out and about, and travel a lot with it, then the Logitech is a far better proposition than the Apple product.

    Maybe now that Jonny Ive has 'left' Apple we will start seeing some much more practical designs functionality takes precedence over smart and trendy appearances?

    8 of 12 people found this useful

  • 1.0 out of 5 stars

    Stiff Space Bar Button

    • Written by Mohamed E from Dubai

    I bought this keyboard for almost 3 weeks now with an iPad Pro and Pencil, I can say that I’m satisfying with the iPad and the pencil but the keyboard came to be dissatisfying to me, the space bar button is hard and stiff, and not as the one I found in display when i was testing before buying, after 1 week I took it back to the store and they were trying to help me and the opened a new case and found to be stiff as well, the guy told me it might be a matter of time till it get smoother, this is quite odd to me and the answer looks unscientific, I called Apple and I opened a ticket and very fantastic supper supportive person spent with me long time discussing this issue, he has tried to contact many place to find if the same is happening with other users or not, I start to feel my thumb is over sensitive and I shouldn’t complain any more, but the fact is I’m supper fast typer for the last 20 years and no one can tell me that I miss to put the space in place..!! I’m waiting for Apple to advise or I’m returning this keyboard back to Store within the one year warranty, I can tell that I don’t like to type because of this ugly experience.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    Not the best

    • Written by Ted G from Mesa

    It does what it does but it is extremely overpriced for the quality. Mine had scuffs and the material was rubbing off after only 2 weeks of minor use. Very disappointed.

    17 of 22 people found this useful

  • 1.0 out of 5 stars

    Hate it

    • Written by Carrie V from DARIEN

    I really hate this! It provides absolutely no protection along the sides and when you don’t want to use the keyboard and you fold it back your fingers are against the keys! It’s so uncomfortable to hold. And you can’t take it off because then you have no protection at all. It also only comes in one gray color. on my old iPad Pro I had a beautiful lavender cover that the iPad tucked into and it covered the sides and protected it really nicely. Then there was a separate keyboard that attached magnetically. When you folded it back you weren’t touching the keys because they were tucked inside. You could also remove the keyboard and just hold the iPad with only the back cover on it. This is just awful. I feel like if I drop the iPad it’ll fall right out of this cover and crack into 1 million pieces. Really really hate this especially for that price!

    20 of 23 people found this useful

  • 5.0 out of 5 stars

    Why all the bad reviews?

    • Written by B V from Colleyville

    I read the poor reviews of this product, but decided to purchase it anyway. Here's my two cents.

    IMHO, a lot of the poor reviews arise from unrealistic expectations. The keyboard is not backlit. So if you want a backlit keyboard, you'll want a different brand. Giving a product a low rating for what it never claims to do or have seems odd to me. Likewise, if you are expecting all-around protection of your iPad, this product is not for you. It's really more of a keyboard, and you'll need to put the iPad + keyboard into your briefcase or backpack for full protection.

    Some have complained that the iPad does not stay attached to the case via the magnetic mount. If this is happening, then this indeed is a flaw. All I can say after one month of use is that I do not have this problem.

    Now, let me mention three things I like about the case. First, it is very thin. I didn't want a lot of bulk, and this fits the bill perfectly. Second, it's not bluetooth. I have enough bluetooth devices, and sorting out which ones are connected (generally not the ones I want to use at the time) is a bit of a hassle. Plus you always have to remember to charge bluetooth devices. And third, I like the design of the keyboard. It's a small keyboard, the but keys are still big enough to avoid fat-fingered typing. Plus, the keys give good tactile feedback.

    My bottom line: If you live near an Apple Store, go in and try out the keyboard before buying. I like the keyboard, and you might too.

    33 of 34 people found this useful

  • 5.0 out of 5 stars


    • Written by Paul F from Southampton

    Spot on folio keyboard, seems to work well & offers a solid degree of general use, in/out of bag & handling protection. I would not rely on it for drops or falls, but that’s not what I was looking for. The magnets feel a solid grip on the iPad, but as with any magnet attachment I would never trust picking a device up just by the folio, on the thoughtless occasions I have done so the folio has held, thankfully!
    On the whole I love it, build quality is sound, magnets work well, keyboard typing is quick, crisp & accurate, my only negatives are, as is typical with Apple, expensive pricing & over-packaging, but I made my choice & bought it.
    If unsure do try one of the in-store display models, worth doing so in my opinion.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Nice Case with some Cons

    • Written by Marcus V A from sao paulo

    After using for 2 months I can say that its a Nice case and typing is great. Although my Apple pen dropped 2 x on floor... despite is attached to iPad does not hold enough ...Apple should design a better place on case that really holds the pen.
    Also just one color... should offer more options....

    8 of 14 people found this useful

  • 1.0 out of 5 stars

    Big price for bad quality

    • Written by Kaloyan A from Swansea

    Have had it only for a few days and the polyurethane already looks weird and scratched up and the edges are weird and imperfect. My partner has the 10.5 Pro and his has threads sticking out of the fabric edges.. that’s just ridiculous

    Would absolutely not recommend for the price.

    7 of 12 people found this useful

  • 1.0 out of 5 stars

    Worked great...for about a year

    • Written by Mark W from Hayward

    I really thought this was a good keyboard/folio case. However after a year, it started going berzerk. Stopped working, only worked occasionally, and also cause my iPad Pro's battery to drain fast. I had to stop using it. Now I am ordering another non-apple keyboard for my iPad Pro. Will see how that one works.

    I would stay away from this one, however. It's very expensive (1.5x the price I paid for the replacement) and unreliable. I think it would work better if I had not used it in bed and only used it on a desk or something, but that just doesn't seem practical.

    Steer clear!

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Doesn't hold onto the IPAD AT ALL

    • Written by Shannon R from Cheyenne

    I was excited to get this for my new iPad, but it has no ability to hold the iPad in place. So essentially, the iPad slides all over it. You can use the groves on the bottom (the keyboard side), but the back of the casing doesn't have any magnets, clasps, ANY way to hold the iPad in place. I needed a keyboard to travel with and not just use in one precarious position. This is ridiculously low quality for this price range and for Apple to carry in general. I don't know how well the actual keyboard works because it is useless to me if there is no way to secure the iPad to it.

    20 of 26 people found this useful

  • 2.0 out of 5 stars

    Disappointing from a protection standpoint, types amazingly well

    • Written by Adam N from San Diego

    I bought this keyboard folio less than a month ago, along with my new 11 in iPad Pro. The keys, and typing experience are very good. What is not good is the lack of protection this offers your very expensive iPad. Within the first month, the magnets failed to hold my iPad and it slid out of the folio completely, hitting the floor and putting a sizable Knick in the bottom corner of my 1200 tablet.

    Apple is breaking their 14 day return policy for me to take back this inferior product and allow me to try the Logitech Bluetooth keyboard which appears to offer much more protection for the iPad at a much lower price. I am hopeful that it will type just as well and offer more protection to my tablet. The fact that it is less than a month old and has battle scars already is quite irritating.

    14 of 15 people found this useful