• 1.0 out of 5 stars

    The keys are not backlit

    • Written by Kenneth C from Washington

    The keybaord is great during daylight hours, but if your are travling on a plane or want to use the it in a dimly lit are like a coffee shop it is not usable. For $179.00 I expect more. Logitec figured out how to ad backlit keys to their case 2 years ago. Returning it tomorrow.

    128 of 158 people found this useful

  • 1.0 out of 5 stars

    Not worth it

    • Written by LU T from Seattle

    I bought this with my new iPad Pro and it won’t either hold a charge or there is some weird connection issue as it works for a little bit but eventually stops. I travel for work internationally and to sit there and use it on the plane with WiFi for work is useless as I have to just peck at the screen. I can’t tell if it stops working after the battery on the iPad drops to a certain level but it happens even when the battery on the iPad is at 90%. I have another friend who bought one and had similar issues with this keyboard. I think apple quality has gone down hill in the last few years as my iPhone X battery is draining way faster than normal since the last iOS update.

    Get your stuff together apple! It doesn’t “just work” anymore like it use to.

    68 of 87 people found this useful

  • 1.0 out of 5 stars

    Decide not to buy the 2018 iPad Pro because of the keyboard

    • Written by William T from Edmond

    My old iPad a Apple Smart Keyboard is near perfect. The new keyboard has numerous deign issues. 1) the keyboard when folded flat leaves the keys exposed. The old keyboard had the keys protected. 2) the keyboard will not fold up and let you use in what I call theater mode (no keyboard in front and will stand by itself). You had three folding options with the old keyboard. 3) the cover does not protect the iPad. Keeps coming off if dropped.

    I use my iPad for about everything and fly with it. The new keyboard design will keep me from buying the 2018 model. Need to offer the same functionality as the pervious model to get me to buy a new iPad. I give up to much functionality.

    65 of 82 people found this useful

  • 1.0 out of 5 stars

    Keyboard

    • Written by Bruce L from brecksville

    After 6 months, keyboard worked intermittently, then not at all. Cover is fraying. Called support, did not get any answers. Checked with internet support, and many others are having the same problem.

    50 of 58 people found this useful

  • 1.0 out of 5 stars

    Mediocre Keyboard

    • Written by Adrian S from Pfaffhausen

    At least on the 11” iPad the Keyboard is not that great, do not plan on writing more than a few sentences at a time on this keyboard, if you’re a fast typer. The price is absolutly bananas too. Less key-resistance would solve the problem.

    43 of 48 people found this useful

  • 1.0 out of 5 stars

    Very inconvenient - very unhappy

    • Written by Moraima R from Canton

    I bought the 11" keyboard case for the new iPad Pro 2018 because there were no other aftermarket keyboard cases as there had been with previous iPad versions. I had to protect the iPad, but it appears that Apple didn't release specifications early enough which gave the customers no alternatives for our protection of this serious investment and therefore we had to buy the Apple Smart Keyboard Folio. I don't mind paying for good quality which is why I'm married to Apple products, but the 12.9" at $199, the 11" at $179, and the $159 for the 10.5" are hefty prices considering the quality. You have to practically wrestle the iPad away from its bottom to close it or to change position. The case itself doesn't really protect the iPad leaving 3 edges exposed. The keyboard is noisy and has no backlighting which makes it impossible to work under dim lights. The bottom end of the keyboard is too close to the edge and you have to type with bent wrists or you will be hitting the lowermost keys which messes up your work. Is this the beginning of a downward spiral for Apple? Be aware that lack of quality control in design on other products may be the end of Apple's competitive advantage in the marketplace.

    39 of 47 people found this useful

  • 1.0 out of 5 stars

    Poor protection, poor design

    • Written by Tscharner G. H from Lake Forest

    Very disappointed in this case. It offers absolutely NO protection against small bumps and drops. Entirely unacceptable.
    No backlight.
    Keys exposed on the back when not covering screen.

    38 of 47 people found this useful

  • 1.0 out of 5 stars

    as bad as it gets!

    • Written by Doman G from Düsseldorf

    no real protection, no pencil cover up which makes holding the iPad while Pencil is attached awkward,not backlit, no real tactile. and extremely expensive!
    you can't really design a worse keyboard even if you absolutely go for it!!! 1 star since 0 is not an option!

    41 of 55 people found this useful

  • 1.0 out of 5 stars

    Returned it after a couple of days!!

    • Written by David L from Palm City

    This cover is not handholding friendly. The iPad Air 2 cover I previously owned was soft, well rounded and comfortable to hold. This one was hard & sharp edged, offered little protection and fell out of the cover a couple of times in only a few day. The trade off for a physical keyboard was not worth the terrible annoyance every time I used it to simply hold and read! I bought the otter box and will wait for the Logitech keyboard cover to be released (soon I hope!). Apple really missed the mark on this one!

    24 of 28 people found this useful

  • 1.0 out of 5 stars

    Cardinal Design Flaw

    • Written by Chris H from Charlotte

    If a keyboard case’s design has the keyboard resting on my iPad’s beautiful screen (which will lead to screen scratching through normal use) then the design is a complete failure. This case fails the test. Apple needs to redesign.

    44 of 74 people found this useful

  • 1.0 out of 5 stars

    Not worth the money

    • Written by Donald M from Gilbert

    I was so excited when I receive my new iPad Pro 11. I had high hopes where the keys to revive protection for my new iPad. I was wrong. The case has a couple of flaws. One, no protection for the sides of the device. Two, the case when closing at the magnet that holds the iPad in place is not strong enough to maintain its attachment to the case and the iPad will fall out. So far my iPad has fallen to the ground three times. All I can say is you would be better off taking the money you would spend on this case and burn it. Sorry Apple but it’s time for you to go back to the drawing board.

    20 of 27 people found this useful

  • 1.0 out of 5 stars

    Actually despite appearances it is badly designed

    • Written by Russell F B from East Brisbane

    As a keyboard it's great. The 11" iPad Pro is wonderful. But after less than a week this key board has scratched the screen of my shiny new iPad. Really not happy about that. The design allows far too much abrasion between the keys (particularly the return key) and the screen. The result ... real scratches on the the screen. Avoid this thing.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Returned it

    • Written by Manoj K from san mateo

    The back would not stay on and my ipad slipped and broke. Thank you Apple!

    23 of 36 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    • Written by Chioma A from North Brunswick

    Conveniently stops working after the warranty runs out! I would have been better off buying something cheaper on Amazon

    30 of 50 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY!

    • Written by Hannah S from Sudbury

    Brought this along with the 11” iPad Pro - it is not secure enough! After a week of having it, my iPad slipped out and smashed.....I’ve wasted £1000 on a ‘premium’ product which I can now no longer use!! Absolutely useless!!!!

    14 of 21 people found this useful

  • 1.0 out of 5 stars

    Keyboard is nice, but offers no protection for 3 sides.

    • Written by ALLEN C from HACIENDA HEIGHTS

    Keyboard is functional and thin and now battery needed. But it offers no protection for 3 sides and all four corners. The iPad pops out almost every time when I pull it off the keyboard to close, once it pops out it's thin and slippery and it may fall to the ground (like I did, all four corners are damaged). I regret getting this.

    15 of 23 people found this useful

  • 1.0 out of 5 stars

    Not worth the price (even if cost half what it does)

    • Written by Gary K from Acworth

    I bought this for my new 11" iPD Pro because nothing else was available. This is better than the first gen which I had on my original 12" iPad Pro but still leaves too much to be desired to justify the cost. The cover/keyboard sacrifices protection for thinness and lightness. The back does not stay on. Every time I try to fold or unfold the iPad the back pops off. You need bright light to see the keys. I wish I had taken it back and gotten my money back within the grace period. I will be getting the Logitech case/keyboard when it becomes available (with backlit keys).

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    WHY

    • Written by Rory D from Morpeth

    WHY WHY WHY WHY 180 BUCKS FOR A RUBBISH KEYBOARD I GOT A MECHANICAL KEYBOARD WITH LEDS FOR MY PC FOR 20 BUCKS IF I GOT 180 BUCK KEYBOARD FOR PC IT WOULD PROBABLY BE ABLE TO MAKE ME BREAKFAST!!!!

    24 of 44 people found this useful

  • 1.0 out of 5 stars

    Magnetic Attachments Failed and iPad Pro Now Shattered

    • Written by Julian F from Pembroke

    I purchased the new iPad Pro and Smart Keyboard on the day it was released and was surprised to find out that the iPad was only attached to the keyboard by three small magnetic attachments on the back. These attachments have since failed several times as I was walking around the house carrying my iPad in the keyboard out setting. Today my iPad fell on marble flooring and now my screen is shattered. If you are looking for any sort of protection for your iPad - DO NOT BUY.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    Easy to type, NO protection

    • Written by Tyler S from Alpine

    This keyboard is okay, it is definitely more about form over function as it has zero protection for your iPad. I would avoid this keyboard altogether and get the Logitech one or the new Brydge. They’re both Bluetooth but work better and have way more protection. Apple’s use of the smart connector on the BACK of the device is dumb and not useful whatsoever. AVOID this keyboard as it is overpriced and not protective AT all.

    5 of 7 people found this useful