• 3.0 out of 5 stars

    Keep breaking

    • Written by Anna H from Bath

    I bought these, and i would say by far my favorite apple purchase. I always have problems with my things from apple though.
    After 6 months of having these my left ear buds main speaker stopped working, went into apple and with no hassle they replaced it free.
    Three months later the same thing happened to the right, went in and because it was still under a year they replaced it free.
    NOW same thing happened to the left again, i dont have time for this so im just going to buy another pair.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Always disconnect

    • Written by Xiwen L from St. Louis

    I regret buying this because it is not stable at all

    13 of 29 people found this useful

  • 1.0 out of 5 stars

    Disconnect after 30 sec

    • Written by Jin Siang X from Hsinchu City

    After one year use, it starts disconnecting calls within 30 secs. Listening to music is ok, but when using the mic it disconnects very soon. I did all the tips on the web trying to fix it but none of them works. A lot of people have exactly the same issue and the answer on the community is to call apple support. However, there is no repair, it is replacement which charges you to buy a new pair as mine goes beyond 1 year warranty.
    Besides, there is also battery issue that it only lasts less than 1 hour while listening to music now. I love this product but feel very disappointed.

    13 of 19 people found this useful

  • 1.0 out of 5 stars

    The absolute WORST over priced glitchy mess of the decade

    • Written by Rod D from Glendale

    I’m on my way to my fourth Genius Bar appointment because one pod consistently goes out. It’s the worst product. I’m so done w Apple. They just aren’t that great anymore. Ugh. So annoyed at this poorly constructed unreliable mess of a waste of a product.

    16 of 32 people found this useful

  • 3.0 out of 5 stars

    apple airpods

    • Written by Charlotte M from newcastle

    The new apple airpods are amazing! only thing is they need a chip in them in case you lose them, you can find them easier. i lost mine a while ago and still haven’t found them, they are VERY easy to lose. Other than that would give 5 star rating.

    3 of 5 people found this useful

  • 4.0 out of 5 stars

    They are OK but for the price could be better...

    • Written by Mark B from Ryton on Dunsmore

    Good points; nice compact size, very comfy to wear/use, easy to set up.

    Bad points; call quality is rubbish via these, bluetooth range is rubbish and sound is very basic for such a high price.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    they are bad

    • Written by Jaspreet G from Edmonton

    buds r better

    6 of 18 people found this useful

  • 1.0 out of 5 stars

    DON'T buy if you expect these to last. SERIOUSLY!!

    • Written by Johnathan H from Fresno

    I'm not the type of person to write reviews, but these things really don't hold a charge after a while. Bought these when they first came out and the battery only lasts for 45 minutes before dying now. I talked to support and got quoted $155.95 to replace two earbuds without the charging case, when they costs $159 brand new w/ the charging case in the first place. Outrageous!! Seriously, I literally have every single apple product and this is the one product I cannot stand behind. I find myself using the wired earbuds, simply because they don't die out like these!

    27 of 48 people found this useful

  • 5.0 out of 5 stars


    • Written by Hannah L from Sedgwick

    I got mine in December of 2018, so almost a year ago. I have had absolutely no problems with them. The sound quality it amazing and their connection to my devices always works amazing! I honestly have never written a review on anything but after my experience I had today I figured I had to share. I worked out and afterwards put my AirPods without the case in the zipper pocket in my leggings. I got home did laundry and then was looking for them. I realized I left them in there so I put them in the case and the light lit up telling me they were charging! I let them charge for a mini them tried them out. They worked perfectly fine!! It was a miracle!!! They don’t advertise as waterproof but I was baffled they still worked! I will forever be an Apple fan, such great quality!

    24 of 29 people found this useful

  • 5.0 out of 5 stars

    I’m shocked!

    • Written by Bobby A from Plummer

    So, I forgot to take my AirPods out of my pocket and I washed em, couldn’t find em for about 3 days. And when I found em there was moisture(obviously) but I just let them dry, And holy crapthey worked just fine!!

    52 of 64 people found this useful

  • 5.0 out of 5 stars

    Awesome product!

    • Written by Bob R from bear lake

    I love these, it’s way better that having to untangle everything and the battery last for a long time! The sound is very high quality and I would recommend this product to everyone.

    22 of 34 people found this useful

  • 5.0 out of 5 stars

    Love Love LOVE

    • Written by Lindsey R from Layton

    I got these in August and have tested them out for numerous things- travel, exercise, talk, FaceTime etc. I have had no problems with them whatsoever. I used to run with beats on and it blocked out a little too much noise to safely run outside. These work like a charm! I am so happy to have these. I love that I can just take one out and the music pauses for me. 10/10 would recommend.

    21 of 31 people found this useful

  • 3.0 out of 5 stars

    Keep falling out

    • Written by Georgie G from Stoke-on-Trent

    Can’t deny that the sound quality and the handyness of this product, small & compact to take uni. But THEY KEEP FALLING OUT MY EARS!! Its starting to get annoying and im scared of losing them... can’t wear for more than 15 mins without them falling out

    6 of 11 people found this useful

  • 5.0 out of 5 stars

    Love My AirPods

    • Written by Amanda N from Chattanooga

    I've only had these for about 48 hours, so perhaps a review is premature. However, let me just say, I don't see any of the issues that previous reviewers have mentioned. The sound quality, bass, etc are fantastic; switching is seamless between my iPhone and MacBook Pro. The right pod HAS fallen out of my ear, once. I expected this as I have a piercing that sometimes gets in the way. After a small adjustment to the earring, I have no further issues. Try them!

    17 of 23 people found this useful

  • 5.0 out of 5 stars


    • Written by Aracely H from Edna

    so these things have been so helpful to me , from not having wires , to almost losing them but I can easily find them with ‘find my iPhone’ App. Also , I just dropped an AirPod in my bathtub with water filled & I was so worried they weren’t going to work BUT it works like new. So yes I RECOMMEND THE AIRPODS!

    19 of 24 people found this useful

  • 2.0 out of 5 stars

    Poor Connection

    • Written by Jia W from Bayan Lepas

    Facing connection problem to my phone since i bought it . I swear most of the time you must connect it to your phone MANUALLY . Also , sometimes when im using WhatsApp call , the call always hung up itself due to the airpod disconnection , just always disconnecting by itself without any reason . The only advantage is Convenient

    15 of 31 people found this useful

  • 2.0 out of 5 stars

    Too expensive -Poor quality

    • Written by TIFFANY R from Chicago

    According to Apple’s Website “They work like magic”
    I agree -The AirPods 2 reliability &volume components perform numerous “disappearing acts”.
    I’m extremely disappointed with this product!! Although some consumers enjoy the Pods with minimal and/or no issues, others, such as myself aren’t as fortunate.

    So far, my (< 3 months) experiences with them have been frustrating.
    They malfunction constantly and my right Pod doesn’t stay in my ear.

    Both AirPods have been replaced (R 3x’s & L 1x). The sound quality is very short lived- My Pods go from Low volume to No Volume. I just finalized the exchange process yesterday (9.25) for my left Pod. A few hours later, I noticed my right ear (4th replacement, arrived < 2 wks ago) is already low. I only used them 1 or 2xs because my left Pod stopped working. I dread calling Apple again… This is ridiculous!!!

    I’ve spent more time exchanging and troubleshooting with Apple support reps THAN I do using the AirPods. Overall , this item was total waste of my money and I regret this purchase….. I REALLY do.
    I have no problem with cleaning them and I do understand technical issues occur. However, consistent (time consuming) occurrences at the Very High Price of $199+ is unacceptable. I appreciate Apple Care+ Hardware Repair Coverage. Nevertheless, “Innovative” products are meaningless when they’re UNRELIABLE and I’m sure other customers & consumers concur.

    32 of 46 people found this useful

  • 5.0 out of 5 stars

    Latest Gen Airpods

    • Written by Carl D from Havre de Grace

    Reading some of these reviews, it’s hard to tell what generation of AirPods are being used and what they are being used with? One review says first generation AirPods. These reviews should be for the latest generation which happens to have very clear sound, and rarely ever loses connection. They sync up to the device easily, especially on later version phones with recent iOS, and are very simple to use. Have had no problem with them, charge quickly, and hold charge for a good time. Been very happy with the purchase.

    22 of 27 people found this useful

  • 2.0 out of 5 stars

    Would Recommend Against Buying These

    • Written by Justin G from Macon

    If you're okay with your earbuds constantly disconnecting, lagging behind in one ear, and fizzing out and glitching the moment you enter a public space, then do not buy air pods. I've had mine for around 4 months, and I'm so mad at myself for buying them. They have some pluses, sure; they're convenient, the sound quality is pretty good, and they actually have some pretty impressive battery life IMO. But, for what you're paying, it's just not worth it. I would just buy a pair of Bose SoundSport Wireless and then maybe grab a pair of ear pods for when you're just sitting down and doing work. Don't buy airpods. You will regret it.

    25 of 42 people found this useful

  • 5.0 out of 5 stars

    Airpods are awesome

    • Written by Joshua C from Brampton

    You should know how to use it and it will be great. One of my favourite apple product

    7 of 10 people found this useful