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LG UltraFine 5K Display

Customer Reviews & Ratings for LG UltraFine 5K Display

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2.5 out of 5 stars

Based on 540 reviews

  • 2.0 out of 5 stars

    Beautiful Displaybut unsuitable for Skype/Facetime.

    • Written by David V from Bodegraven
    • 21-Feb-2019

    Beautiful dispay. I love to work on it.

    Unfortunately camera and microphone drop-out during Skype calls.
    After 1,5 year calling with applecare, there still isn't a solution.

    Was this useful? Beautiful Displaybut unsuitable for Skype/Facetime.

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  • 3.0 out of 5 stars

    I like it but it always crashes when coming back from sleep mode

    • Written by Nate X from Richmond
    • 20-Feb-2019

    then I have to power off the machine

    Was this useful? I like it but it always crashes when coming back from sleep mode

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  • 4.0 out of 5 stars

    Not beautiful, but great

    • Written by Philip L from LONDON
    • 19-Feb-2019

    The case is boxy. But the screen is gorgeous and being able to link to a MBP with one cable is brilliant. Highly recommended.

    Was this useful? Not beautiful, but great

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  • 5.0 out of 5 stars

    I don't get all the negative reviews -- this with latest Macbook Pro 13inch

    • Written by Martin L from Medford
    • 16-Feb-2019

    Works great. Great resolution. Great features.

    Did not realize at the time that this comes with built-in camera and speakers, so Webex works really great (as long as your network allows it). Can't say enough positive about this monitor.

    I connect via USB-C cable to Macbook Pro 13-inch (bought 2019), disconnect, etc. All works well.

    Was this useful? I don't get all the negative reviews -- this with latest Macbook Pro 13inch

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  • 1.0 out of 5 stars

    1 star because 0 isn't an option

    • Written by Scott R from Louisville
    • 16-Feb-2019

    Why Apple thought it was a good idea to outsource their displays is beyond me. Image retention, crashes when switching from older Thunderbolt displays, horrible aesthetics, volume control issues... total embarrassment to my Mac setup.

    1 of 2 people found this useful

    Was this useful? 1 star because 0 isn't an option

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  • 1.0 out of 5 stars

    Garbage display DEAD after 2 years

    • Written by Mohammed D from Los Angeles
    • 15-Feb-2019

    I bought this display when it came out, the wifi issues aside, this thing was great until 2 years later it suddenly died on me. Now I'm out the $1k I spent on this thing. Stay away.

    1 of 1 people found this useful

    Was this useful? Garbage display DEAD after 2 years

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  • 1.0 out of 5 stars

    Wake up issue

    • Written by Tomasz B from Katowice
    • 13-Feb-2019

    The problem with this display is that is not waking up. It turn off automatically after some time and not waking up. No even the power button on it. Apple support does not help me. What to do? Should not happened with the £1200 display!

    Was this useful? Wake up issue

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  • 5.0 out of 5 stars

    Love it!

    • Written by Peter C from Markham
    • 08-Feb-2019

    I was hesitant after reading all the older negative reviews. I connected this 27” to the 2016 MacBook Pro w/Touch Bar via the BlackMagic eGPU. Colours are vivid and very bright. No dead pixels. Solid base. I set my brightness to around 70%. My Apple Time Capsule sits next to the monitor and it works just fine, no interference! Upscaling from Netflix and iTunes is seamless. Love the built-in camera and its loud and crystal clear stereo speakers. Volume is very loud even at 4. It comes fully assembled and it’s plug and play. I was using mine in 2 minutes! No other monitors will even come close!

    Was this useful? Love it!

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  • 2.0 out of 5 stars

    Basically a scam

    • Written by Mat B from Niagara Falls
    • 07-Feb-2019

    So the first batch have the issue where routers will cause interference, but they fixed it, right? Wrong, because this monitor has other issues. First, the blacks arent great, and at angles it's pretty horrible, nothing close to the Apple displays you're used to, so when a rep in a store says its the best model, they are lying. Aside from that, I now notice that image retention on it is HORRIBLE, and googling it, its apparently a long standing issue. How can Apple sell faulty monitors like this? This thing is way too expensive to have issues you'd expect on an entry-level monitor, not something for professionals.

    3 of 4 people found this useful

    Was this useful? Basically a scam

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  • 1.0 out of 5 stars

    Does not work with newest (2018) MacBook Pro

    • Written by Maxfielfd B from San Francisco
    • 07-Feb-2019

    As others have said, this does not work well with Apple's newest hardware.

    This monitor interrupts the bluetooth connection from the 2018 MacBook Pro - meaning you can't use a Magic Keyboard and (especially) Magic Mouse reliably with this monitor and the 2018 MBP. Constant lost connections.

    Additionally, this monitor causes the MBP to revert to a completely black screen after unplugging - meaning you have to manually restart your laptop each time you disconnect from the monitor.

    Overall - Looks great, just doesn't work well.

    3 of 4 people found this useful

    Was this useful? Does not work with newest (2018) MacBook Pro

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  • 5.0 out of 5 stars

    Thunderbolt 3 with 3 USB-C Ports Only

    • Written by Barry K from CANADA
    • 23-Jan-2019

    The problem with this display is that the additional ports are USB-C. What's needed on this monitor are three Thunderbolt 3 ports.
    When working with Thunderbolt 3 you need more Thunderbolt 3 ports. Even a USB 3 splitter running through a Thunderbolt 3 port gets better speed! Has anyone actually tested these units?

    Was this useful? Thunderbolt 3 with 3 USB-C Ports Only

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  • 1.0 out of 5 stars

    Apple Thunderbolt Display MUCH better!

    • Written by Joanna C
    • 23-Jan-2019

    I bought this for my home office, but have had nothing but issues. Already been sent to LG twice and came back with same issues. Ended up selling it and getting an Apple Thunderbolt Display. The colors are MUCH crisper on the Apple Thunderbolt Display and it matches my Macbook pro perfectly. Apple quality is the best, have not had any issues - zero with the Thunderbolt Display...And a good value too! Highly recommend going to the Apple Thunderbolt 27" versus the LG 5K...I will never buy another LG product again!

    5 of 8 people found this useful

    Was this useful? Apple Thunderbolt Display MUCH better!

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  • 1.0 out of 5 stars

    No Split Screen.

    • Written by Nathan D from Mounds View
    • 17-Jan-2019

    LG touts this monitor as supporting split-screen options. I was excited for this. After receiving monitor, I was unable to get this feature to work (via LG Screen Manager). After 45 minutes with LG support, I am told Apple has disabled this feature, "call Apple". Yeah. Other features so far are awesome, but to advertise a feature that's not available is fraudulent. Thus 1 star

    5 of 7 people found this useful

    Was this useful? No Split Screen.

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  • 5.0 out of 5 stars

    It works great with my 2018 15' MacBook Pro

    • Written by Daniel R from Vancouver
    • 11-Jan-2019

    Is this monitor the best looking monitor out there..? No, it's not. Is the actual screen amazing...? Yes it is. It's a beautiful 5K monitor that connects with thunderbolt 3, and it works amazingly. I took it out of the box, plugged it in and bam, it worked. Nothing else needed. I edit 4K footage (currently editing a feature film) and this monitor is fantastic for my needs. It's expensive for sure. Im impressed enough with it that I have not returned it and am actually buying a 2nd one for a better setup. I want my products to function at a high level. If the design isn't always pretty whatever. Im not buying to impress anyone. Im buying for function.

    1 of 1 people found this useful

    Was this useful? It works great with my 2018 15' MacBook Pro

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  • 5.0 out of 5 stars

    After some years still grerat

    • Written by Edwin B from Dresden
    • 08-Jan-2019

    I bought one of the first screens and got a replacement screen. But since that time the screen works very well.

    Best,

    Edwin

    0 of 3 people found this useful

    Was this useful? After some years still grerat

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  • 5.0 out of 5 stars

    It Works Great - Make Sure You Update the Firmware

    • Written by Wesley M from Portland
    • 05-Jan-2019

    This monitor works perfectly. I've now purchased 2 with no issues.

    I read all of the old reviews. Maybe it had issues before, but as recommended by others I updated the software as soon as it came in. With a newer maxed out MBP 15" with USB-C, everything works fine. As of now with the latest updates, I've never experienced any issues. They may have resolved all of the old problems people have.

    2 of 3 people found this useful

    Was this useful? It Works Great - Make Sure You Update the Firmware

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  • 1.0 out of 5 stars

    Incredibly Disappointing

    • Written by Joash L from Rowville
    • 02-Jan-2019

    Hesitantly purchased this monitor after the Apple consultant assured me that the build and firmware issues highlighted (at length), had been addressed in LG's Revision B model. After only 3 months of owning this display, I encountered an entire column of dead pixels, which was incredibly disappointing as my previous Apple Thunderbolt display had lasted 6 years without issue.

    LG support was terrible and a considerable waste of time, fortunately the Apple store I purchased it from issued a full refund within minute and didn't even bother to discuss a replacement.

    Will have to wait until Apple release a proprietary monitor again.

    Was this useful? Incredibly Disappointing

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  • 1.0 out of 5 stars

    Do yourself a favor and buy a Thunderbolt Display instead

    • Written by Kimberly S
    • 01-Jan-2019

    I bought a few of these LG 5K displays for the office...They were so terrible with random shut offs and power downs...I ended up just returning all five of them and getting myself some used original Apple genuine Thunderbolt Displays instead. I have never been happier and now all my equipment is genuinely Apple and matches too. Very happy with my thunderbolt display from Apple and bought it on eBay for a fair price.

    8 of 8 people found this useful

    Was this useful? Do yourself a favor and buy a Thunderbolt Display instead

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  • 2.0 out of 5 stars

    Internet speeds throttled

    • Written by Gary L from Fort Gibson
    • 22-Dec-2018

    I've used the LG 5K display for over a year now with several different latest model MacBook Pro's. Initial problems included the monitor not starting up after the MacBook would wake from sleep or just starting up after shut down.

    A persistent problem from the beginning has been internet speeds dropping from 800MBS when directly connected to the MacBook to 220MBS when connected through the monitor. I've tested different USBc to ethernet adapters, cables and ports but nothing has resolved this problem.

    LG tech support is non-existent and Apple suggest trying a specific USBc to ethernet adapter that crashed my MacBook Pro requiring a complete restoration.

    I use a Pegasus drive for backup and it won't run through the monitor USBc ports so I must connect it directly to the MacBook also.

    So the idea of one cable is good, however, the implementation is poor.

    4 of 5 people found this useful

    Was this useful? Internet speeds throttled

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  • 5.0 out of 5 stars

    Amazing and beautiful. Perfect.

    • Written by Paul C from Albuquerque
    • 18-Dec-2018

    This monitor is gorgeous. It has all the fit and finish of an Apple product and you can tell Apple worked closely with LG here to produce a great product. The resolution is outstanding. The single cable USB-C connection to my MacBook Pro is awesome. This screen connects and responds faster than the HDMI that I am used to. I bought this mainly to have the USB-C expansion ports. The built-in mic and camera for video conferencing is just icing on the cake. I am a full-time programmer and spend my career in front of screens. This is the best, the sharpest, the most functional I've ever used, by far.

    5 of 11 people found this useful

    Was this useful? Amazing and beautiful. Perfect.

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