• 1.0 out of 5 stars

    Disappointed. A major was of time. Apple product support plainly deceitful.

    • Written by David D from Gatineau

    I ordered this Belkin USB 3.0 4-Port Hub through the online Apple Store to help connect more USB peripherals to my 2018 Mac Mini via ThunderBolt port because the model I found and ordered from Amazon kept cutting out my WiFi connection, essentially as soon as the Hub was connected the WiFi stopped working completely, that’s plain useless! After doing some research online, many mentioned some potential conflict between wireless routers signals (running at 2.4GHz) receiving some interference with many USB hubs +sSomething to do with an "unshelled wire" running from the Hub to the Mac computer via ThunderBolt. So I found this Belkin USB 3.0 4-Port Hub on the Apple website, reviews were 3 Stars, but I still called Apple to check and validate if it too had the WiFi issue. Spent quite some time on the phone with the Apple Rep, they kept being reassuring me that "Apple only sells products on their online store that has been “rigorously tested” and it should be superior to other dongles". Think again! Ordered it, had it shipped to a local store, picked it up today, plugged it in when I got home and what would you know… WiFi gone! Don’t get me wrong, I did all the usual tests to no avail. Am I plugging in something major? No! I simply plugged in a small 250GB Solid State Drive (SSD) using the latest USB cable into this 4-port hub, and down goes the WiFi! Apple, why are you wasting our time? Repeating that your "select" line of products are always tested and you don’t sell anything that won’t work… YEAH RIGHT! Stay away guys, this Hub WILL disappoint. I’m returning it tomorrow, just some more time wasted! Frustrating to say the least, especially because I called before I ordered...

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    GROSSLY Underpowered Hub Won't Even Power An APPLE USB SuperDrive!

    • Written by Sherrell G from Knoxville

    I just purchased this new in the Apple store. Took it home and hooked it up. It wouldn't even drive my new Apple USB SuperDrive with no other ports in use! So I go back to the Apple Store. They pull another new one off the shelf and hook it up. Their's wouldn't power my SuperDrive either! (The SuperDrive is fine... it powers right up when plugged directly into the MacBook Pro...)

    Bottom line: This Belkin hub doesn't qualify as a "powered USB hub" in my book. Look somewhere else if you really need a powered hub! Definitely NOT up to normal Belkin quality standards...

    14 of 17 people found this useful

  • 1.0 out of 5 stars

    WON'T WORK ON DRIVES OVER 1T

    • Written by Kathryn F from Berlin

    So disappointed, Just had this device delivered this morning. After a Chat with Belkin support, I was informed that this unit will not work with drives over 1T. Since I have 4T and 2T drives, this hub is useless for me. Back it goes to Apple. I checked with Apple support BEFORE I bought the unit, but they never mentioned it to me.

    Very disappointed in total with Apple on the Thunderbolt connector. Great to have it, but good luck trying to get compatible card readers and hubs.

    77 of 84 people found this useful

  • 1.0 out of 5 stars

    Power cable too short

    • Written by David C from HITCHIN

    I purchased the hub to provide additional usb connections for my iMac. Unfortunately l have been unable to use the hub as the cable from the power supply is too short to reach. It needs to be at least twice its length of 90 cm / 3 ft.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Belkin USB 3.0 4-Port Hub + USB-C Cable

    • Written by Michael A from Bristol

    Having bought this Hub a while ago, I haven't really used it until today. I've tried plugging a San Disk 64GB drive into it but my Mac won't recognise it. Great, what a waste of time & money. I will be returning this product to the Apple Store at Cribbs Causeway for a refund. It doesn't work.

    67 of 104 people found this useful