• 1.0 out of 5 stars

    Useless junk

    • Written by Nikki C from Monaca

    Purchased this product for the sole purpose of watching DVDs on my new iMac. Brought it home and tested it out. Worked well ripping CDs into iTunes. Would not play a single DVD. As DVD player opened a popup came up requesting that I change the DVD region. I selected region 1, application shut down and I could not get DVD to play. Ejected and retried--same issue. Thinking perhaps I had a bad DVD I tried several more, all licensed products i.e. nothing was a copy, absolutely none would play. I was unable to find helpful support information on the apple website, nothing about it rejecting the DVD region selected. I have boxed the product up and will return tomorrow and replace with a cheaper 3rd party device.

  • 1.0 out of 5 stars

    Don't waste your money on this product! Can't rate it lower than one star!

    • Written by Rick K from Peace River

    Bought the drive to use when on holidays or when out of range of the internet. Tried to use the drive the other day and kept getting a pop-up for the DVD region . Since it did not work initially on Region 1, I tried each region. The drive never did play a movie as it LOCKS (permanently) on the fifth choice made!!!! I read through the instructions that came with the drive and still haven't found where this is mentioned. Total piece of excrement in my opinion! You can get a drive on Amazon for $35CDN.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    super bAD drive

    • Written by Brian V from Westville

    This thing for the price should be the best dvd drive ever instead nothing but problems. I should have bought a no name. You push a dvd in it forces it out, won't work with windows either unless you go through some huge ordeal to get it to work. Its a DVD player not a complex piece of equipment, Ill be smashing mine on the ground as soon as I buy a real one. Just total junk!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Pure Apple Cr*p. DO NOT BUY !

    • Written by Normand L from Saint-Bruno-de-Montarville

    Connected to a MacBook Pro (Retina display), this cr*pware rejected every CD/DVD inserted. Noisy mechanism. But, thank God, it's very thin ! Thinness, an Apple cancer. Should have known better, given the total lack of quality control at Apple these days. Returning this cr*p tomorrow at the Brossard Apple Store. Hope I can keep calm.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Second broke after 5 th use !

    • Written by Stoyan S from Dagenham

    I bought two of these, and they all broke after some usage. Absolutely unreliable !!!!!!!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Piece of junk

    • Written by Alan H from Clearwater

    As an Apple devotee of many years, this is singly the worst device they have ever produced- at least that I have used. I have tried 3 of them, and none work any better. They don't connect easily to either a MacBook Pro or iMac. Requires restarting computer over and over to get the player to be recognized.. They work intermittently, and just a complete waste of time and money.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    No Offset Correction

    • Written by Pedro Ivo A from BRASÍLIA

    It is not possible to discover the wright offset correction of this drive and apple doesn't reveal wich it is. It does mean it is impossible to rip CDs with 100% accuracy. So the drive became useless for me.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    A bad harbinger

    • Written by Zachary S from Berkeley

    I bought a new iMac. Love it. But to use the CD's and documents I had backed up I needed a CD ROM. Three wasted CD's and hours on the phone with Tech support and they decided it was the quality discs I chose and no warranty recall. Bought more CD's and same thing. Bought an Asus-cheapie for $29.00 and it's worked falwlessly. I hate Lenovo, Asus and cheap stuff but when they work better than a home brand it fills me with dread.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Typical Apple poor quality and inability to perform standard operations

    • Written by Wilson A from Waterlooville

    As usual with Apple this is a product designed for looks rather than functionality. It costs well in excess of other drives yet has some really bad issues as follows...

    -It can be difficult to eject disks

    -It won't accept modern mini DVD's that are supplied with so many products these days leaving no way to use products with a very expensive iMac. As a result I have to resurrect an old Windows PC just to use modern devices.

    An overpriced yet awful, bordering on useless product!

    8 of 11 people found this useful

  • 1.0 out of 5 stars


    • Written by DIDIER MBIDI K from London

    The problem with this is that its slow, the dvd's don't play correctly & I've only had it for a couple months and it is already broken! I've wasted my money, and now the superdrive is going in the bin. YOU WILL NOT BE RECEIVING MY MONEY AGAIN!

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Just didn’t work!

    • Written by Charles G from Hook

    This product has accumulated a large number of negative reviews online, mostly because the drive won’t read the CD/DVD and just spits it out. The staff member in my local store persuaded me that their own SuperDrive had performed faultlessly and that I shouldn’t pay too much attention to reviews. So I put my faith in the Apple brand and went ahead with the purchase.

    Once unpacked at home, the drive looked good and felt substantially made. The only problem was that it wouldn’t read discs - I tried several CDs and DVDs and, after a few seconds of churning inside the drive, each was unceremoniously ejected. I returned the drive for a full refund and bought myself an LG equivalent which cost one third of the price and worked perfectly.

    Such a shame as aesthetically the Apple product was streets ahead - it just didn’t work!

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    It works 1 percent of the time

    • Written by Emma R from Toronto

    Trying to get a disc to eject can take up to 20 minutes. It rarely works. Awful.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Not up to Apple standard

    • Written by Brittany W from El Paso

    I have many Apple products and this is by far the biggest disappointment. I haven’t owned it for that long (I still have the box) and it ate my dvd and quit working. It was making the worst sounds. It was grinding and clicking like crazy. I finally was able to get my DVD out. I called support and they had me put the DVD back in and now it is stuck for good. The worst part is that their only solution was for them to send me a new one and me ship mine back. That would seem like a great plan, but they wanted to charge me the full price of the new one. So essentially I would be purchasing a new product knowing how bad it was. I politely declined and I urge you to do the same. If you read the reviews, trust them. Stay away from this product. You will only regret it if you don’t.

    9 of 9 people found this useful

  • 1.0 out of 5 stars


    • Written by Mary-Patricia A from Bradenton

    I loved reading the review about those not being "tech savvy" having trouble with this drive. I'm tech savvy and this device was a waste of my hard earned cash. I used device 3 times; that's it before it stopped working.

    7 of 8 people found this useful

  • 1.0 out of 5 stars


    • Written by Charmaine L from Mississauga

    Out of the box, it doesnt even read my DVD.. says the drive is -1 region and my discs are 1.. nowhere to fix it.. -1 doesnt even exist! .. tried 2 more dvds, same thing.. Apple chat was useless.. thanks for wasting my time Apple..

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    $80 down the drain

    • Written by Katherine R from Laurel

    Says it is compatible with new MacBook Pro models with adapter, but when I try to connect a brand new superdrive to a brand new MacBook Pro using a USB to USB-c adapter, I get a message to plug the drive directly into a USB port that does not exist on this machine. Thanks a lot, Apple. Looks like another $80 Apple tax from this perspective.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    SUPER bad

    • Written by Nikki N from Las Vegas

    So glad that I bought this wonderful cup holder...seriously...I bought something basically to watch movies, but careful, if you actually want to watch something from this century (like a Blu-Ray), sorry this won't work...so now I have an amazing computer, an amazing Disc collection and no way for them to come together with this, Apple's only drive...

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Worthless Junk

    • Written by Josh L from Vinita

    These things are complete junk. The most recent one lasted less than 1 day. This is the last time I purchase one of these from Apple. Time to look elsewhere for a DVD player. Thanks Apple.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Do Not Recommend

    • Written by Connor L from Wolverhampton

    I have been through three USB superdrive units. When converting CDs to add them to my iTunes library, it would randomly spit out the CD and fail to read it (even discs with no marks or blemishes) then cause iTunes to crash. At first I thought it was my install of macOS and iTunes, so I did a full system reinstall, but the issue prevailed again after a few minutes of use. So it seems that not are there only software issues, it also damages discs by leaving a scratch near the centre hole, so be careful if you do buy this.

    I've now moved to an alternative brand external disc drive which is working perfectly and reading all discs.

    Unfortunately this product is very much 'form over function' - it looks great but it doesn't perform up to the users requirements.

    Final verdict: do not purchase

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    Another one bites the dust.

    • Written by Michael M from SAN MARINO

    One Apple Hard Drive died.

    2 Time Capsules died.

    1 iMac 27" fusion drive died.

    None of them recoverable.

    The SuperDrive.

    Used a few times, always put it back in the box after use so that dust would not find its way in. And still, it died with absolute minimal use. Truly disgusted with the lack of quality from Tim Cook's version of Apple.

    Now I need to find another vendor that I can rely on with regards to a CD/ DVD drive, sorry, still have tons of storage on old discs, not like Tim Cook says begone SuperDrive and all my data is accessible elsewhere.

    46 of 53 people found this useful