• 1.0 out of 5 stars

    Rubbish. Again.

    • Written by Niall O from Manchester

    I've owned 3 Apple CD/DVD-R drives; in a 2006 MacBook Pro, a 2009 MacBook and a 2012 USB Superdrive. They all failed early in their lives. Apple have the brass neck to charge £79 for this now. The exact same drive was £65 when I bought it in Jan 2013. If you want to know, while trying to burn a DVD using Toast Titanium 10 I got an error message basically saying the drive didn't like the media. Not the first time that has happened but the experience melted my unSuperdrive. It will read CDs but not DVDs and none of the fixes out there (and I've searched) make any difference. The hardware is broken. From doing something it's supposed to do. Apple, why don't you put this rubbish out of its misery like you did with the optical drive in the laptop range? Sometimes no solution is better than a lousy one.

    71 of 72 people found this useful

  • 1.0 out of 5 stars

    non compatible with Mac booker

    • Written by Zheng Z from Hoover

    I bought this together with the MacBook Pro without DVD drive. The first time I used, it stuck DVD disc, went to store changed to a new one, stuck again. This product cannot use track pad holding with power key to start function. It is not recognized by my old macbook pro either. How can apple sell an external DVD drive product do not compatible with its own without DVD drive Macbook pro?!

    73 of 77 people found this useful

  • 1.0 out of 5 stars

    Replacement doesn't work.

    • Written by JUDITH C from Menlo Park

    This is the second Superdrive I have had. To their credit, Apple replacement the first one (yesterday). Today this one doesn't work. It takes the disc, downloads, and then keeps the disc, no matter which "eject" approach I try. I can't understand why Apple has a shoddy product.

    66 of 68 people found this useful

  • 1.0 out of 5 stars

    Surprised Apple Has Not Done Something About This Product

    • Written by John Z from Webster

    I purchased this drive for my large screen, top-of-the-line iMac. I also own another large iMac purchased in 2011. As a professional photographer, a great deal of my data is stored on CD's and DVD's. Although my older iMac's internal disc drive continues to work perfectly, this new external drive fails continuously. I'm rarely able to get it to read my well-cared-for discs. The disc is inserted, it sounds like it's trying to read data, then it simply spits it back out.
    This is ONLY Apple product I've ever purchased that not only does not work, but is completely out of line with the quality of Apple products. Apple needs to scrap this and do better for customers used to much better engineering in products from them. I cannot recommend this product in any way. I literally threw my money in the trash.

    68 of 72 people found this useful

  • 1.0 out of 5 stars

    My only disappointment with an Apple product. Ever.

    • Written by Stacey F from NEWTON

    I read the reviews and purchased the product anyway as my faith in Apple products is strong. It did not work at all with the disc I needed to use or any other disc I had. I then had to go out to purchase a Verbatim CD/DVD Writer to get my work done. I popped in the same disc. It worked immediately with no issues. This is the first time that I can say I am disappointed in Apple. I have an iPad Pro, iPhone, MacBook, and iMac and they are all five stars and more. I only bothered to write this in the hopes that Apple addresses the issues with this product at some point.

    64 of 65 people found this useful

  • 1.0 out of 5 stars

    Awful - I wish I had listening to these reviews before purchasing.

    • Written by Philip W from Bristol

    I would give this no stars if it would let me. Expensive and does not work. I would like to rip my CD collection to my iTunes library (don't get me started on that one either) if it's alright with you, apple. This CD player will not rip or even play CDs without spitting them out half way through, ripping half a track and moving on, audio glitches - do I need to go on? There's plenty of other CD / DVD drives out there for half the price that do the job.

    65 of 67 people found this useful

  • 1.0 out of 5 stars

    Dog Carp

    • Written by Warren A from Wilson

    It worked a few times, then it started to need four or five disks to get one to work. Then it failed completely - it will fail to verify all disks. Don't buy it.

    64 of 68 people found this useful

  • 1.0 out of 5 stars

    Frustrating and inadequate...

    • Written by Ramsey S from Miami

    Disregarding the other reviews on here, I pulled the trigger on this so-called "SuperDrive" in order to do what one does with optical drives. I realize that optical drives such as this are, for many, about as necessary as grandfather clocks, home/landline telephones, and rabbit ears on a television, but sometimes I venture away from my customary vinyl/record addiction and occasionally purchase CDs. Thus, I need a way to get those CDs to the digital nether-regions of my iMac.

    While this offering from Apple worked beautifully at first, and by "first" I mean during the first 48 hours, it began to completely fail to read CDs (CDs that were undamaged/unblemished). As if this is not frustrating enough, those CDs it did recognize/read, while actually "ripping" them to my iTunes library, it began to simply rip, for example, 9 or 10 out of the 11 tracks of an album. Again, the CDs themselves were not damaged, the tracks being skipped were not anything different than those which it did read/"rip," so this became even more frustrating of a process. Obviously such a "SuperDrive" defeats the purpose of having it, so back it went. Out came my aged LG portable player/writer which flawlessly and without hesitation ripped every CD with which it was confronted, including those rejected by the "SuperDrive," and it continues to perform wonderfully. Sorry Apple, this "SuperDrive" is a SuperDud.

    60 of 60 people found this useful

  • 1.0 out of 5 stars

    USB Superdrive

    • Written by kevin T from Sale

    I bought this 18 months ago with my MacBook Pro Retina and used it to make several DVD's of a family wedding. Come to use it again last week and there was nothing. No recognition on the desktop but it was powered up as you could hear the drive start and see a red light inside the slot. Time to call an Apple expert on the timed phone call service. Bottom line was the hard drive had gone...Superdrive has only done 5 DVD's. What really made me annoyed was the technician told me the drive has broken because it's not been powered up on a regular basis. So Apple have made a product to self destruct if you do not power it up every couple of weeks......I am totally stunned and disgusted.

    59 of 59 people found this useful

  • 1.0 out of 5 stars

    One Star because no option for zero stars

    • Written by Craig P from Beaufort

    The product simply does not work, period. Multiple, commercial, CDs were put in the unit and each time the unit whirs for 30 or so seconds and ejects the disk. When I brought this to an Apple Clerk at the Charleston SC Apple Store, to pay for it, he asked me if it was a return----that should have warned me off. Why did new computers stop having built in CD/ROM drives anyway........ Avoid.

    61 of 64 people found this useful

  • 1.0 out of 5 stars

    NOPE

    • Written by Allen G from Schertz

    I bought two of these... they both ate two different dvd's and broke on me.... Can we see an unvailing of a new and better design of this at the keynote??? Because these are the worst...

    60 of 62 people found this useful

  • 1.0 out of 5 stars

    doesn't work

    • Written by Cheryl C from Windermere

    have tried this device on every computer in the house and it many different types of discs and it doesn't read any of them.

    61 of 65 people found this useful

  • 1.0 out of 5 stars

    Not for me

    • Written by Lisette S from Beaverton

    Unit took TurboTax disc, whirred and clicked, then spit it out. Tried an older TurboTax disc, same thing happened so not a faulty disc. Tried other discs including a DVD, same issue. Am disappointed - will return for refund and will do more extensive shopping online, reading customer feedback first.

    58 of 59 people found this useful

  • 1.0 out of 5 stars

    Outdated.... only has old USB connector

    • Written by Cathryn C from Rochford

    Bought this to use with my new Mac - which only has USB-c ports. the 'Super'Drive is not 'super' - it has an old style USB connector and needs an adapter to use it with the new Mac. If you try to use it with a hub it doesn't power through it and won't work, so I now need another, USB-c to USB adaptor. Come on Apple - surely if you think USB-c is the future, shouldn't your accessories have the same connector? Waste of money.

    61 of 66 people found this useful

  • 1.0 out of 5 stars

    Shame on you

    • Written by Ioannis M from Thessaloniki

    I have had enough with this piece of garbage. Honestly it has been a pain in the @ss trying to make the superdrive work with my macbook pro (late 2011). Its unbelievable the fact that Apple sells something that is not fully compatible with its own products.
    I have lost so much time trying to make it work, using advice from google, using terminal etc and stupid commands like sudo plist and sudo nvram boot-args="mbasd=1" . This should not be so complicated. Shame on you

    60 of 65 people found this useful

  • 1.0 out of 5 stars

    Awful. Awful. AWFUL!

    • Written by Aaron U from SPRING BRANCH

    I bought the Super Drive for use with my MacBook Pro, and it hasn't worked since the day I bought it. Without rehashing what so many other disappointed users have said already, I will say this: DO NOT WASTE YOUR MONEY ON THIS DRIVE!!!!!!! If I could give it 0 stars, I would......

    56 of 57 people found this useful

  • 1.0 out of 5 stars

    Rubbish USB Superdrive

    • Written by Tom B from Northampton

    This item has been used twice. The second and last time (about 5 minutes ago) the disc got stuck. So a useless piece of hardware for an expensive cost and a lost disc, which contained a Digital Image Suite. No buttons to eject only an intermittent whirr. I have owned over a year therefore outside of the warranty period and probably no come backs on Apple unless I turn up at one of the posh shops and remove the disc with a hammer and chisel in front of the customers.
    Do not buy this product

    58 of 62 people found this useful

  • 1.0 out of 5 stars

    Sure wish I'd read the reviews

    • Written by Linda T from Anacortes

    What a stupidly designed piece of technology. No mechanical way to eject the disk, so if it gets stuck in a loop, which happens often, I can't eject from the laptop and can't eject mechanically. I have spent a LOT of time dinking around with this thing. I hate that I'm stuck with this because my Apple laptop doesn't have a DVD drive. NOT customer friendly.

    54 of 54 people found this useful

  • 1.0 out of 5 stars

    Won't eject

    • Written by Wayne S from Connersville

    Had this super drive for almost 3 years. The other day I wanted to import a cd to my library to download it to my iPod, everything went well until I tried to eject the cd. It wouldn't eject for nothing. I unplugged it plugged it back in still nothing, it would just make a whirring sound. Kept hitting the eject button no response finally out of options I just turned the stupid thing upside down and hit the eject button and low and behold it ejected the cd. Loaded the same cd in same thing it wouldn't eject turned it upside down it ejected. Repeated this several times. So if you run into this problem try turning upside down. I only use the superdrive to import cd which is very seldom. I agree with the other people this thing is a piece of junk. Apple really needs to redesign the superdrive. Not worth the money!!!!!!

    55 of 56 people found this useful

  • 1.0 out of 5 stars

    Run away. Seriously.

    • Written by Steven H from Athens

    This may be the first one-star review I've ever written, and I should have listened to all the other one-star reviews for the SuperDrive. This drive is incredibly unreliable, failing to read CDs that are no problem on other drives. There is no mechanical eject, and I now have a CD stuck inside with no way to retrieve it. Go with a non-Apple solution. The SuperDrive is far below the typically high quality of Apple products; don't fool yourself into thinking that if it comes from Apple it must be good. I cannot imagine how Apple is comfortable shipping a product that is so flawed.

    55 of 57 people found this useful