• 1.0 out of 5 stars

    This thing is so slow

    • Written by Anne L from Auburn

    Just bought a MacBookPro late 2016 model which has no drives and no USB ports. But, this is the only external CD/DVD drive on offer. The rate at which I am copying some CDs into iTunes will take me until next year to get through the stack. Ugh.

    46 of 46 people found this useful

  • 1.0 out of 5 stars

    MacBook Air doesn't recognize it - DONT BUY

    • Written by Dianne A from Milanville

    I purchased this to have cd backups for my important files.
    It didn't work right out of the box. I even contacted an
    Apple Support person, and he said the superdrive is not
    being recognized. So I cannot burn files to the CD.
    It will play a dvd, and if I want to eject
    it, I have to go into: terminal and type in: drutil eject.
    Totally not up to Apple standards. A waste of money.

    50 of 54 people found this useful

  • 1.0 out of 5 stars

    Very expensive frisbee

    • Written by Kevin L from London

    Probably the worst Apple product I have ever bought.

    Endless problems of disks not being read. Spinning round and round and round and round and round for ages and ages. Then the disks get stuck in the thing and you are like "Oh my" how do I get it out. Do you bang it, open it up, try talking nicely to it....that didn't work.

    And NO you can't eject it the usual ways because OSX doesn't recognise that there is even an external DVD drive attached. After hunting the interwebs I found the solution. You have to use the terminal with this command "drutil eject external" Seriously why would you make a product like this!!

    Avoid this like the plague. There are plenty of better and more advanced alternatives out there for a fraction of the price!

    It doesn't even deserve one star.

    46 of 47 people found this useful

  • 1.0 out of 5 stars

    Don't Buy

    • Written by Mike D from Toms River

    Brought this item thinking it would work with no problem. Had it for a year and still does not work. Don't buy!!!!!

    48 of 51 people found this useful

  • 1.0 out of 5 stars

    Epileptic drive

    • Written by Robin J from Seattle

    works great for about 50 reads then vibrates like mad every time you try to insert a disk. Then it spits the disk out. Gave it a single "star" rating because I got the disk back. ;). Do not buy this product. Weird drop in quality for this company.

    46 of 47 people found this useful

  • 1.0 out of 5 stars

    USB SuperDrive

    • Written by Karen A from Philadelphia

    Used it 3 times and it no longer takes the CD! Worthless. Come on Apple, your products should be way better than your competitors!!! Fix this for your loyal product users!

    46 of 47 people found this useful

  • 1.0 out of 5 stars

    Extraordinarily inconsistent and useless

    • Written by Willie B from Fort Myers

    This is one of the worst Apple products I've ever owned. About half of the time when you try to eject a disc, the machine thinks it's ejected, but it's not. Force eject doesn't even work, and there's no physical way on the drive to eject. The only solution I've found is to restart the whole computer; then the disc becomes visible again. On top of all that, why on earth is Apple making a drive that doesn't read blu ray in 2018?

    45 of 46 people found this useful

  • 1.0 out of 5 stars

    Utter rubbish

    • Written by Al L from Lugarno

    At about the time the end of warranty was nearing, it started rejecting discs spasmodically. I didn't think it was a fault & didn't use it on a daily basis. By the time the warranty ended, it would not accept any discs at all. I've resorted to a Nu drive that is over 10 years old &, while sometimes the Mac won't start up with it connected, it otherwise works flawlessly. I've used Apple for almost 25 years & they're not what they used to be & just seem to be resting on their laurels, these days.

    46 of 48 people found this useful

  • 1.0 out of 5 stars

    Don't purchase - This drive is a dud!

    • Written by stephanie S from LA HONDA

    I own a LOT of Apple products - I'm a big supporter and I do all of my work on Apple products. We purchased this drive in 2016 and it has never worked! The disc DOES NOT mount, and the drive NEVER ejects the disc properly. Luckily we don't need to use many discs anymore but on the rare occasion i give it a try and it has NEVER worked! Im still an Apple user/supporter but this drive is a BIG disappointment.

    47 of 50 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE

    • Written by Kiran A from Princeville

    Just purchased an Apple Superdrive! Turns out that the product came unable to read discs and in turn, scratches them up! PLEASE DO NOT buy the disc drives from apple as this is my third one from them and came broken every time! time to get a different brand

    55 of 67 people found this useful

  • 1.0 out of 5 stars

    not so universal

    • Written by christopher R from KIRKWOOD

    Already paying a premium for the drive and then I have to pay additional $20 to be able to connect it to a new MacBook pro. The U in USB stands for universal and apple made it so their own drive can't connect to their own laptop without buying an adapter!?!?

    43 of 44 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by Dane P from Little Elm

    Had a few uses out of this and I would've given it a better rating for how well it burns discs and functions as a Super Drive. However, I recently had an issue with a disc not being able to eject and I tried all the normal things I read online and finally had to OPEN it up and get the disc out. Upon inspection, it looks like a piece has been bent somehow (from sitting on my desk and not being moved) and now is the culprit for discs being stuck, but also scratching the C R A P out of it on insertion and ejection. Would not buy again.

    47 of 52 people found this useful

  • 1.0 out of 5 stars

    Load of rubbish don't waste your money

    • Written by Diane B from Bradford

    Can not eject the cd . Eventually i got it to show up in finder and then went to file and then press eject . The Cd icon just disappears from the desk top and nothing happens . Also tried command and e and nothing happens i will give this -10 out of 10 rubbish rubbish rubbish

    46 of 50 people found this useful

  • 1.0 out of 5 stars

    Avoid the SuperDrive at all costs

    • Written by Jose G from WASHINGTON

    I've owned Apple devices going back to my first computer, a II+. And this is the single worst piece of Apple hardware I have ever had the misfortune to have to use.

    It is useless if your purpose in owning it is to rip CDs to your iTunes or other music library. It will spit out perfectly clean CDs--no scratches, no smears, not CD-Rs or other "unusual" format--halfway through. Clean them, wipe them, nothing helps. Another song might get ripped, and then out comes the CD again. Over and over again.

    Buy literally any other brand of CD/DVD drive, and you are practically guaranteed better performance than with this paperweight. I'm going to return it to Apple after giving it more than a fair shot. Listen to everyone else on this board who has had a bad experience with the SuperDrive. I should've.

    49 of 56 people found this useful

  • 1.0 out of 5 stars

    Dollar store product with an Apple Logo

    • Written by Christopher M from fayetteville

    $80 for dollar store quality. Quality control is out of control.

    49 of 57 people found this useful

  • 1.0 out of 5 stars

    Simply a sub-standard product

    • Written by Jack R from Washington DC

    I've also had Apple, Mac/Lisa, Windows and Linux computers, over the last 35 years. Apple usually provides fairly sound hardware products, but their CD/DVD devices have always been somewhat unreliable. This SuperDrive is probably the worst hardware Apple has ever produced, although the CD/DVDs previously built into their desktop/laptop MACs/iMacs for the last six years have also tended to be very unreliable (e.g., skipping files, ignoring inserted disks, refusing to write disks without error messages, not responding to the various software eject commands, etc.). I suspect much of the SuperDrive's shortfalls is due to software drivers and utilities in OSX. In my case, owning over 600 DVD movies and around 500 CD music albums, I love the access and reliability of having my favorites and classics readily and consistently available. I usually rip both formats for reliable daily use both at home and on truly mobile devices (phones, players, tablets etc.), although iTunes and Apple CD/DVD drives, including the SuperDrive, is making this much more difficult. Apparently my problems are being solved, since Apple has been eliminating built-in CD/DVD drives from their PCs, and the SuperDrive units I have owned have never been reliable performers. Due to lack of support for BluRay drivers, and having to rely on third party suppliers for external CD/DVD/BR devices is reducing the utility of Apple computers for my needs.

    52 of 63 people found this useful

  • 1.0 out of 5 stars

    SuperDudDrive does not work on 2017 MacBook Pro

    • Written by John R from Austin

    I used this a few time with 2011 & 2014 MacBook Pros which had traditional USB ports, but when trying to use it through a USB-C adapter on my new 2017 MacBook Pro I get a message that the USB drive needs power...it's supposed to be powered through the USB connection and there is no other power source.

    I connected a ThinkPad USB DVD drive to my MacBook Pro the same way and it worked fine.

    43 of 46 people found this useful

  • 1.0 out of 5 stars

    Dud

    • Written by RHETT J from Norman

    Worked for a while, maybe 6 uses. Now just spins and won't eject a disk. iMac and MacBook Air only recognize it intermittently but still won't eject disk for first 30 or so attempts... Apple fail.

    41 of 43 people found this useful

  • 1.0 out of 5 stars

    Missing the most important thing

    • Written by Jonathan T from Boca Raton

    So, I just purchased the brand new 2017 MBPro 15" and asked for the Mouse and Optical Drive. Thought, this is so exciting and I cannot wait to get home to use it. Guess what.... it is a USB2.1 cable and not the USB-C so it is unable to be used without now having to go buy an adapter. There should have been an updated version for this product when the new USB-C MacBooks came out.

    52 of 65 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by Fred D from Sarasota

    I recently bought the apple super drive and used it successfully just once. The next time it would not recognize my DVD and would not eject it. A repair store was able the take the drive apart to retrieve my disk but the drive only made grinding noises when I plugged it in later. I called apple and after half an hour identifying that it was indeed an Apple product, they could only direct me to yet another repair shop. Not worth the effort.

    40 of 42 people found this useful