• 1.0 out of 5 stars

    Absolute Junk

    • Written by Jennifer P from Old Bridge

    Don't bother buying this. It's complete junk. I can't even get my MacBook to read that it's connected. I come to find out that it's because you cannot use a USB connector - it needs to be directly connected to a USB port on the computer. Well, that would be great if the MacBook actually had a USB port. Piece of junk - don't waste your money!

    56 of 60 people found this useful

  • 1.0 out of 5 stars

    Truly the worst product ever made by Apple

    • Written by Matt O from Vancouver

    Tim Cook and the rest of the executive team should be deeply ashamed to have a product this awful attached to their name. Shame, shame, shame.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Load of rubbish don't waste your money

    • Written by Diane B from Bradford

    Can not eject the cd . Eventually i got it to show up in finder and then went to file and then press eject . The Cd icon just disappears from the desk top and nothing happens . Also tried command and e and nothing happens i will give this -10 out of 10 rubbish rubbish rubbish

    46 of 50 people found this useful

  • 1.0 out of 5 stars

    useless rubbish!

    • Written by Ian W from St leonards

    slow and too painful to load photos to view - find another drive to use - this is not fit for purpose

    31 of 35 people found this useful

  • 3.0 out of 5 stars

    Here's A Comprehensive Review

    • Written by Steve V from San Diego

    I only purchased this Superdrive to be able to burn discs faster in El Capitan and later OS's on my 2012 Mac Mini (For some reason, third party CD burners burn at 4x or slower in Mac 10.11 and later). Functionally it works fine for me, just beware of a few things before you buy it...
    1. The USB cable is less than a foot long so you will need an extender if you want it to be longer than 1 foot away from your computer.
    2. It doesn't burn slower than 10x. For those who want to burn redbook CD masters, you might want to try a slower burning alternative
    3. It doesn't work on USB2 Macs (at least not my Mac Pro Cheese grater) but it works fine on my USB3 Mac.

    27 of 29 people found this useful

  • 1.0 out of 5 stars

    One Star because no option for zero stars

    • Written by Craig P from Beaufort

    The product simply does not work, period. Multiple, commercial, CDs were put in the unit and each time the unit whirs for 30 or so seconds and ejects the disk. When I brought this to an Apple Clerk at the Charleston SC Apple Store, to pay for it, he asked me if it was a return----that should have warned me off. Why did new computers stop having built in CD/ROM drives anyway........ Avoid.

    61 of 64 people found this useful

  • 1.0 out of 5 stars

    Rubbish USB Superdrive

    • Written by Tom B from Northampton

    This item has been used twice. The second and last time (about 5 minutes ago) the disc got stuck. So a useless piece of hardware for an expensive cost and a lost disc, which contained a Digital Image Suite. No buttons to eject only an intermittent whirr. I have owned over a year therefore outside of the warranty period and probably no come backs on Apple unless I turn up at one of the posh shops and remove the disc with a hammer and chisel in front of the customers.
    Do not buy this product

    58 of 62 people found this useful

  • 1.0 out of 5 stars

    Wow is all I can say.

    • Written by Jarrod C from Huntsville

    I love apple ...but wow, just Wow. I'm speechless.

    47 of 58 people found this useful

  • 1.0 out of 5 stars


    • Written by Tony S from Hayling Island

    Sometimes it works, sometimes it doesn't . When it does its ridiculously slow. Don't buy it. Cant give it no stars but I would if I could.

    38 of 39 people found this useful

  • 1.0 out of 5 stars

    Run away. Seriously.

    • Written by Steven H from Athens

    This may be the first one-star review I've ever written, and I should have listened to all the other one-star reviews for the SuperDrive. This drive is incredibly unreliable, failing to read CDs that are no problem on other drives. There is no mechanical eject, and I now have a CD stuck inside with no way to retrieve it. Go with a non-Apple solution. The SuperDrive is far below the typically high quality of Apple products; don't fool yourself into thinking that if it comes from Apple it must be good. I cannot imagine how Apple is comfortable shipping a product that is so flawed.

    55 of 57 people found this useful

  • 1.0 out of 5 stars

    Worthless piece of...

    • Written by David H from Woodbridge

    Bought a new iMac in October 2017; Apple no longer includes an internal CD-ROM drive so I ended up with this. BIG mistake. I'm now on my second one (not allowed to actually RETURN it, only exchange) and I'm beyond tired of it spitting out almost half the discs I put in it. It gets about 2/3 through a disc, spits it out and quits, yet iTunes thinks the CD is still in the drive. Doesn't matter what record label the disc came from... Sony, Universal, Warner... this drive hates 'em all. If I could afford to throw this thing away and buy something else, I would.

    40 of 42 people found this useful

  • 5.0 out of 5 stars

    Great product

    • Written by Ed W from Fort Thomas

    I bought this in 2013 and have used it continuously ever since. Never had the slightest problem with it, so I don't understand the negative reviews here. I haven't been gentle with it either. It gets bounced around in suitcases and briefcases all the time.

    25 of 30 people found this useful

  • 1.0 out of 5 stars

    Only bad apple product

    • Written by Angeline T from San Jose

    Brand new, never played a single CD. I tried every CD in my collection and rejected most of them, some got stuck insid. Worst product ever

    32 of 33 people found this useful

  • 1.0 out of 5 stars

    USB SuperDrive a Piece of

    • Written by Eric H from Richmond

    I purchased a 27" mac OS Sierra 10.12.6 in 2016, about 18 months ago. I quickly realized I would need the USB superdrive to listen to CD's and burn them. I only started to burn CD's in the past month and it worked once. Now it does not work! Nor can I eject the CD I was about to burn.

    Already I have had to replace the harddrive about 14 months after I purchased the computer (one year warranty expired), and now this piece of junk stopped working. I am sure I have used it six times listening to CD's and this was the second attempt at burning a CD. Mac quality has gone down the toilet. I have a second hand Macbook which continues to work after I've used it for ten years, but the new stuff...I am not impressed!

    3 of 3 people found this useful

  • 5.0 out of 5 stars


    • Written by Faith M from Springfield

    I am cannot figure out the bad reviews either! It saved my life...I am a paralegal stuck in a windows world. And thankfully found this little piece of heaven and now do need to convert from my macbook pro to a windows laptop. Which for a total mac person would have been rough.

    I have had no problems burning pdfs etc.

    Even bought a magic mouse to go along.

    16 of 21 people found this useful

  • 1.0 out of 5 stars

    Utter rubbish

    • Written by Al L from Lugarno

    At about the time the end of warranty was nearing, it started rejecting discs spasmodically. I didn't think it was a fault & didn't use it on a daily basis. By the time the warranty ended, it would not accept any discs at all. I've resorted to a Nu drive that is over 10 years old &, while sometimes the Mac won't start up with it connected, it otherwise works flawlessly. I've used Apple for almost 25 years & they're not what they used to be & just seem to be resting on their laurels, these days.

    46 of 48 people found this useful

  • 1.0 out of 5 stars

    Don't Buy

    • Written by Mike D from Toms River

    Brought this item thinking it would work with no problem. Had it for a year and still does not work. Don't buy!!!!!

    48 of 51 people found this useful

  • 1.0 out of 5 stars

    Save your money!!

    • Written by CHRIS K from VENTURA

    Worked at best 5 times in the last couple of years. Not their best product.

    41 of 44 people found this useful

  • 5.0 out of 5 stars

    About to buy again for my daughter

    • Written by Michael I from Lake Stevens

    I came online today to buy this product a second time and was shocked by all the bad references it's been given. I bought my first one along with a new iMac going on 3 years ago and have never had an issue. It just works like you'd expect every time I need it. I'm buying the second one today with full confidence for my daughter's new iMac.

    29 of 39 people found this useful

  • 3.0 out of 5 stars

    Apple SuperDrive not compatible with HyperDrive

    • Written by Angela T from Benton

    So I love Mac and Apple products. Went and bought a new MacBook Pro two days ago when my "vintage" MacBook Pro expired. Super excited. Bought a HyperDrive and a SuperDrive. THEY AREN'T COMPATIBLE. So now I get to go back and purchase an Apple USB C adapter just for my SuperDrive. I didn't discover this out until after I'd spent an hour and a half searching forums and support. Found the info on the HyperDrive support site. This info really should be included on the SuperDrive support site, where it can be EASILY found. I do still love my Mac, even though we are having a "tiff" at the moment.

    28 of 29 people found this useful