• 1.0 out of 5 stars

    DO NOT BUY!!!!

    • Written by Roshan H from Caledon

    Can you rate zero?? It doesn't connect. Website says can work on Mac book pro plugged in or on batter power. the lap top recognizes the external drive, but says it must be plugged into an port to get power .... yet website says doesn't need power, just connect to the Mac. simply put ... DONT BUY!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Total waste of money

    • Written by carl H from Wrexham

    Just bought new MacBook Pro, got the SuperDrive, all it did was just ejecting discs, I tried copying cds to iTunes and the drive would stop before completing, happened every-time I tried, I expected more from Apple. Don’t buy this product, you are just paying for the name no value or reasonable functionality from this product, shameful that Apple haven’t addressed the issues raised.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by David B from Guelph

    The joy in the purchase of the latest iMac was greatly lessened by the lack of performance with the Apple USB SuperDrive. Do not be deceived, the 'Super' in SuperDrive is completely divorced from describing the speed of this peripheral. The drive does work albeit extremely slowly, and this is very disappointing in a product with an Apple pedigree.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Truly the worst product ever made by Apple

    • Written by Matt O from Vancouver

    Tim Cook and the rest of the executive team should be deeply ashamed to have a product this awful attached to their name. Shame, shame, shame.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Absolute piece of junk

    • Written by anthony F from NEWPORT

    The CD drive on the 486SX I purchased in the late 90s worked flawlessly - opened every time. Yet Apple is struggling with this concept. Like all Apple products that do away with useful features like an eject "button" in the name of styling, this product will fast become a paperweight - an expensive one. Time after time DVDs would jam in this thing would require all sorts of reboots and even command lines in terminal to get the disc out. Finally, it just wouldn't respond to anything and that was the end of the product. And don't think there is any way you can simply prize it open with a knife etc - no no no, its only resting place has to be the bin.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Frustrating using the Apple USB SuperDrive

    • Written by Andrew B from Belmont

    Very disappointed with this product. Copying my CDs to iTunes is now a hit or miss affair. It starts copying then stops saying cannot find a track then ejects the disc ! I have no problems copying the same CDs to iTunes on my MacBook. So most of the times I copy my CDs to iTunes on my MacBook then transfer then songs to my iMac. Very very slow process. There is definitely something wrong with these USB Superdrives

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Unbelievably bad

    • Written by Ron A from St. Albert

    I have purchased this with my new Macbook Pro. The drive is terrible. I have talked to apple help twice and spent 2.5 hours with them and still it does not work but rejects the discs. I don't usually complain or write a bad review but this is outrageous.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Awful!

    • Written by Win M from Surrey

    Would skip when copying sound cd's to my imac, missing many songs. Wouldn't copy or even recognize photo back up cd's, home-made and kodak from pro shop. Difficulty in ejecting some cd's. little help on-line.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    More hassle than it was worth.

    • Written by Jonathan O from Buderim

    Having a very limited internet connection for the foreseeable future I decided to buy a Superdrive to import new music from CDs into iTunes. The first disc worked fine but since then, I have had consistent error messages saying "the required disc cannot be found". I spent hours trying to troubleshoot the problem using the support pages, I tried loading the disk in different programs, and I even got the store to replace a CD but I have come to terms with the fact that it is the Superdrive that is not working as it should.

    The forums are full of people in the same situation as me from back in 2012 and there is still no response from Apple on the matter. Now I must make another trip back to the same hardware store and hope they accept my returned Superdrive. I am more than just a little disappointed especially considering that the only way I can justify paying the hefty price for Apple products, to myself, is that they will last longer than their counterparts.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Prime example of NOT getting what you paid for . DO NOT BUY.

    • Written by andrea W from Mississauga

    Traded to a new MacBook Pro Retina three years ago and bought the USB drive because...I was used to having one in my old Mac. Realized very quickly that I really did not need it. Drive lived quietly in its box, came out maybe 3-4 times.and went back into happy hibernation. Pulled it out of the box last week to read a medical CD. NOTHING. DUD. The Mac does not see it. When you plug it in, there is a very short interrupted hiccup and nothing. It will not take a CD. Useless paperweight. Just checked on line pricing for similar units - in the $35 range vs Apple's $95. Anyone who thinks they are getting regular Apple quality (along with the not insignificant cost) should revise their judgement and buy something generic that might actually work at a third of the price.I wish I could give this a no star rating.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY

    • Written by Amandas I from Ashburton

    Had to force eject CDs most times I used this drive and then it stopped taking disks and would not eject the disk in it five days out of warranty. Do not recommend.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by Lisa F from St. Catharines

    I've kept this item in its original box since I bought it in 2015. It's in perfect condition. It was fine for a while. Over the last year it now decides to spit out CDs mid import and its almost impossible to make it work properly now. Don't buy this.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    USB SuperDrive a Piece of

    • Written by Eric H from Richmond

    I purchased a 27" mac OS Sierra 10.12.6 in 2016, about 18 months ago. I quickly realized I would need the USB superdrive to listen to CD's and burn them. I only started to burn CD's in the past month and it worked once. Now it does not work! Nor can I eject the CD I was about to burn.

    Already I have had to replace the harddrive about 14 months after I purchased the computer (one year warranty expired), and now this piece of junk stopped working. I am sure I have used it six times listening to CD's and this was the second attempt at burning a CD. Mac quality has gone down the toilet. I have a second hand Macbook which continues to work after I've used it for ten years, but the new stuff...I am not impressed!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Garbage Out Of The Bos

    • Written by Roger G from Blainville

    I bought this "device" a few hours ago. I plugged it into my Mac Pro 2013 and it would not import music from any CD.

    I always get the message "The file xxx does not exist." But I can read it right from the device, so it does exist, right?

    I'm bringing that back to the Apple Store tomorrow first thing, never to touch it again.

    BTW, I can import those same CDs from my wife's old 2008 Mac Pro. The culprit: the Superdrive which is anything but super.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Absolute RUBBISH

    • Written by Alfio Jr S from Glebe

    This product is extremely flawed. This is the second time it has failed after only having it for 6 months. Sometimes it doesn't read or write data properly-very slow. Now, after purchasing for the second time, it won't eject the disc and I have tried EVERYTHING. So the disc is stuck and once again the product is a piece of junk. It is also messing up OSX where I have to force re-boot! Very very POOR!!!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    It's..........so............slow

    • Written by Lucien D from Singleton

    Hi. I must be just about Apple's number one fan and have numerous Apple devices. iPhone's, iPad's, iMac's....the list goes on. To add to my new iMac 27 Retina, I thought I'd indulge myself and purchase the Apple USB Superdrive. I've always wondered how it would be and this week I found out. It's painfully slow. On my old Sony USB CD/DVD writer, I can rip a 7GB DVD (using RipIt software) in around 25 minutes. The Apple Superdrive takes about an hour! So far, I haven't had any problems with it but it is so very slow. if you're contemplating this purchase too, be prepared for the length of time a DVD rip will take. I cannot recommend this unit purely because of the speed of the device. Finish and the feeling of quality are there, it's just the slowness.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    You live and you learn

    • Written by Michael C from Repentigny

    Even if I had read the NEGATIVE reviews for the Apple USB drive,
    I still bought the USB Drive 2 years ago with my 2015-27 inch iMac,
    I must of used my drive at most 40 times since,
    I unplugged it in October when the MotherBoard of my 2015-27 inch iMac died...
    now my USB SuperDrive is dead, (and was probably for a while, but went unnoticed)...

    Bottom line, this drive isn't reliable, and overpriced.

    I won't be buying another Apple Super Drive.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    USB Superdrive

    • Written by Jack C from Sydney

    Thought I'd spend more money ($120) & get an official apple external disk drive for my laptop & desktop Mac computers, as they annoyingly no longer come with disk drives. For some reason the disk I put in can not be read now by any computer, meaning that this drive is now pointless & I have to go all the way in to apple to fix this which should never have happened in the first place. Choosing to spend the extra money I just expected a product that actually worked, extremely disappointed.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    one star is a bit optimistic

    • Written by Ryan F from arlington

    useless, first simply horrible apple product I've ever had.

    31 of 67 people found this useful

  • 2.0 out of 5 stars

    TRASH!

    • Written by Shalisa H from Tacoma

    Bought a SuperDrive today, popped in a brand new CD and the entire time the CD was in it sounded like it was being tossed around. It rattled so loud I could barely concentrate on what I was doing. To make matters worse, I went to eject the CD and that almost turned into a failed mission. The CD kept rattling around and since there is no direct way to remove the CD except to "eject" it using the option on your actual computer, I almost couldn't get it out because my Macbook would not eject the CD while it continuously spun around for no reason at all (the CD was no longer in actual use). I finally was able to "force" it to stop spinning and eject the CD. I now understand why Apple does not automatically add CD drives to their computers... the quality of their computers would tank. Taking this thing right back to Apple first thing in the morning and getting a different brand. Gave it two starts simply because I was able to retrieve the information from the CD that I was needing and because of the ease of set up and overall use.

    51 of 58 people found this useful