• 2.0 out of 5 stars

    Disappointed and surprised tbh

    • Written by Olivia H from Bedford

    I really liked these headphones! Emphasis on the past tense... got them as a Xmas gift so only had them for about 6 months and they’ve already crapped out on me! Won’t turn on, won’t take a charge, nothing. Honestly the sound quality was never that great, especially for beats, but I did like how they fit and stayed on so well, especially since I’m someone who HATES ear buds you gotta really jamb in there. Safe to I wish I’d read all these fellow scathing reviews before spending so much money on them... don’t know if They’re poorly made or not nearly as resistant to sweat as they claim but I’m so upset

  • 2.0 out of 5 stars

    Breaks all the time

    • Written by Demi V from Fishers

    I like Powerbeats for high intensity workouts over every other headphone but they are they most unreliable device. My headphones break all the time from technological issues. You’d think they’d get the third version right but NOPE still same old stupid technical issues.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    WASTE OF MONEY.

    • Written by Luz G from Miami Beach

    Suddenly my Powerbeats 3 stopped connecting. I tried unpairing them from my iPhone and then trying to re pair them again, but now they won't show as discoverable. I used them the day before without issue.
    I cannot believe such a "good quality" product goes to waste with such a short period of use.
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  • 2.0 out of 5 stars

    Disappointing

    • Written by Eric F from Loudon

    I bought these back in February 2018. Worked great until November. They totally quit pairing with any device and would only blink a white light. I tried everything I read, but they would not work. Apple agreed to send me a replacement pair and those came to me in late November. A few months later in April 2019, I'm having the exact same issue. Will not pair and only blinks a white light. I called again and was told that they were no longer covered as the warranty only applied to the original set I bout back in February 2018. I was advised that replacement headphones only had a 90 day warranty, so after that you're on your own.90 days is not a sufficient period of time to determine if a product will fail or not. My original pair failed in 9 months. I take very good care of my headphones, and keep them in their case when they are not in use. I bought these headphones due to Beats having a solid reputation for being well-made and durable. While the sound quality is great (when they work), I find that they do not last long at all, and seem to have identical, recurring issues. I was told that I would just have to buy a new pair. I use this product in the gym, as they are designed for. Even though the box for the product has a sweaty LeBron James wearing a pair (which he says he uses for his workouts), and also says they are "sweat and water resistant", the product seems exceedingly fragile. I cannot recommend this product. I will no longer be purchasing Beats products in the future.

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Not worth it

    • Written by Irshaad G from Chicago

    Issues started suddenly about a week ago. During a run, a loud screeching sound came thru the earpiece and the headphones disconnected from BT. From other reviews I've read here, I believe sweat got into the housing (note that these are supposed to be sweat resistant workout gear). I reconnected them and they seemed to work, but a couple of issues appeared since then: the playback / volume buttons stopped working, the battery was unable to reach full charge, battery life kept diminishing during use, and eventually it died and wouldn't start back up. All within the span of a few days.

    They lasted just shy of 2 years (with usage about 3-4 times a week for about an hour each time). The cost to service/repair them is more expensive than buying a new set. The cherry on top was that the Apple rep hung up on me when I expressed my frustration with the repair cost and told her they couldn't honestly expect me to buy a new set of these. Unprofessional.

    On a side note, I had frequent issues with these headphones falling out of my ears during runs, but that'll vary person to person of course.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Bad Quality

    • Written by Robyn J

    Loved my Powerbeats3 until a little after a year the earpiece actually split in half. Looks like they are just glued together and maybe the adhesive wore off. Since the warranty is no more it’s going to cost $107 to repair. I feel like these should have lasted a little longer so I’ll be going with another brand.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    when it work & warranty issues

    • Written by David M

    These work great when they work. Since I purchased about 2 years ago they have been replaced twice. At a random time they would not turn on or charge so replaced. Now the wires that connect the ear piece are frayed and wiring is exposed. Chatted with Apple help. Replacements aren't covered under warranty so $99+ to fix. No thanks. Disappointing overall.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Poor build quality.

    • Written by Stanley G

    So I have had these for 14 months and the ear piece loop broke right out of the ear bud piece. Normal commenting use, no athletics. So after this short amount of time I have to pay another $99 for repair after paying $199 last year!? Nope. They don’t stay in the ears well, no matter which size bud cushion is used. Sound quality is good. My first and last Beats product. Not worth the price.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Not satisfied

    • Written by Javier F

    They kinda suck, within 5 months the wire for the war piece broke though the rubber on left ear piece, 2 months later the piece that wraps around your ear completely fell off. I don’t use them often either. Structure quality is poor, sound is good though

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Not Sustainable...Broken Twice in A Year

    • Written by Jenna M

    When my Beat headphones are working, I love them. However that isn't the case. The first issue I had was a few months in where they stopped taking a charge. I received my second pair a few months ago and now these take a charge but the battery life went from days to <8 minutes. Do not recommend.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Great base, but only buy with an extended warranty as break via sweat

    • Written by Philip B from clovelly

    3 pairs down now. Thinking of another pair as they have great bass, fit my ears well, the linking wire makes safe for cycling (vs individual buds).
    BUT they die from the sweat. I use cycling every day, latest pair lasted a year and 3 days. Thankfully i paid for an extended 'replacement' warranty at JB Hifi so got the money back. Will probably buy another pair....but with the same extended warranty!
    Also if they break under 1 year is a repair warranty from Apple which is more hassle

  • 2.0 out of 5 stars

    Don’t buy this product

    • Written by Anthony I

    The quality of the beats is phenomenal of course. But within the first week of me buying them they’re already shot. I cant pause or change songs on the mic anymore. So for 200 dollars this should not happen during the 1st week. All around of course the quality is good but for 200 dollars they shouldn’t already break. I advice searching the market for a better product possibly Bose.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Not up to Apple Quality

    • Written by Tim S

    The fact is that these earphones are not up to the expected standard for $200. Also not what you expect from a Brand owned by Apple. Worked fine for 12 months then started to fall apart as well as charging and connection problems. Will look elsewhere for replacement product.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Not a Long Term Product

    • Written by Erika G

    I just purchased a new set of Powerbeats Wireless 3s in December because my previous pair stopped working after a year and a half and it was going to be cheaper to buy a new set than to have it replaced. I am not having to send this product in after 2 months because they just decided to shut off. I think the sound quality is great, but I'm very disappointed that I can't rely on this product to last. I use my headphones primarily for working out and I want to have a product that I'm not worried about it breaking. I want a reliable product, especially for the money I am spending on this.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Great sound quality but the worst in terms of durability.

    • Written by Velly K

    The ear hook came off even without any rough use. Bluetooh isn't very effective sometimes. After using for long hours, ears start to hurt. Sound quality is great but the product could be designed better. Airpods are way better.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Power Beats Fell apart

    • Written by Marcus H

    My power beats worked well. They were kept in the case they came with when not in use. They literally begin falling apart after warranty period the control just broke and had to be taped to hold it together. A wire popped out the earpiece. The side where they plug in the casing popped off during a run. They are made horribly. I don't know if it is glue or what holds them together but with a little time that comes apart. I own two pairs and I have friends that have had the same issues luckily it started in the warranty period. It's $99 to fix after the warranty. not worth it.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Not worth the price

    • Written by Leah B

    I had these maybe a year and they no longer charge. Tried to do a reset and that failed too. I have been a beat consumer from the start and I am highly disappointed these barely lasted a year. I could have found better on Amazon.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Ear Gear Failed

    • Written by Peter M

    The ear holder arm disconnected from the ear bud apparatus. Not able to reconnect. The cable lines easily frayed at the junction points just after a few months. The plastic alligator storage case is too tight and likely agrivated the above complaints. I replaced the unit with a competitor at $29.00, even better reliability.

  • 2.0 out of 5 stars

    Can't afford to replace over and over

    • Written by Diane K

    I have yet to have a pair last more than 6 months. Apple is good about accepting each pair for repair/replacement but then the repair/replacement dies within 6 month. Again, Apple is good about continuing the repair/replace cycle but I've done this go-round now at least 5 or 6 times. It is not good.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Disappointed

    • Written by Khalid W from NEW YORK

    I purchased these headphones and initially, I was satisfied with the sound quality. Nevertheless, one of the ear hooks broke and one day, while walking in light rain for a few minutes, they automatically stopped working.