• 2.0 out of 5 stars

    The keyboard bends after a few months

    • Written by Ogilvy N from New Zealand

    The middle part of the keyboard is bent after using it for only a few months.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Beware no cables for usb-c!

    • Written by Lidia L from LONDON

    If you need to buy this expensive keyboard to use with latest Macs that come only with usb-C/thunderbolt connectors, note that you will need a usb-c to usb -3 connector to pair keyboard with Mac for its first use! Apple could at least include a lightening to usb-c cable.

    I have now spent nearly £200 pounds getting connectors to connect a new 15" MacBook Pro to existing monitors, iPad, ethernet , keyboard, external usb drives etc. Disappointing!

  • 2.0 out of 5 stars

    Dislike new version

    • Written by Paul B from Issaquah

    Keys are hard, short travel, not comfortable at all for those of us that spend a lot of time typing. This new vesion also does not have a way to raise/lower the keyboard - an extremely big fail. Also it does not have any connectors on it for daisy chaning connections instead of using bluetooth.

    Overall: Dislike, Rating of a D compared to previous models.

    6 of 8 people found this useful

  • 2.0 out of 5 stars

    Mixed thoughts- Sleek and wireless, but loses connection 2-3 times a day

    • Written by Michael K from Irvington

    Mixed thoughts- Sleek and wireless, but loses connection 2-3 times a day. I never saw a problem with a wired keyboard, especially since a keyboard is one of those peripherals you never really move more than a few inches from your computer, so why not keep it wired? Unfortunately, Apple no longer makes a wired keyboard, so I was forced to upgrade to this expensive, wireless model.

    The keyboard is sleek, thin and very modern - like all things Apple. However, it generally loses connection to my iMac 5K about 2-3 times during the day, forcing me to turn the keyboard on/off. Other times, certain keys seem to get stuck and repeat themselves many times over. Neither one of these is a deal breakers, but a nuisance regardless. One that I never encountered with my good old wired keyboard.

    It does have a lightning connector for charging, so one would think you'd still have the freedom of connecting it to the USB port of your computer for a good old wired connection. Nope. The cable is strictly for charging.

    Sorry Apple, but try harder next time.

    10 of 10 people found this useful

  • 2.0 out of 5 stars

    Connection flakey, keyboard travel too short

    • Written by David M from King's Lynn

    I have a full size wired Apple Keyboard at home and I love it. For work I have always wanted a full-size wireless keyboard, so when Apple (finally) brought out this one I bought it. Only I wish that i had not. The connection is so flakey that I keep it connected at all times with the USB-lightning connector that it came with, and the key travel is just that little bit too little so that while I can type just fine it is a welcome relief to go back home and use the older keyboard.

    This is not a case of "not getting use to it". I have had the new keyboard at work for months, working 8 + hours a day and only use the home keyboard now a couple of hours a week. But oh what a pleasant couple of hours a week!

    I strongly suggest you go elsewhere. I wish that I had.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    it's awesome ...only for 2 years

    • Written by Eden S from Seosan

    i bought this keyboard 2 years ago and had enjoyed using it until the shift keys started not working. it has been confirmed that it is a hardware problem which needs some repairing or replacement.
    i know keyboards can be expandable but only 2 years when the warranty is only 1 year long... it's not worth the money.
    i have never dropped it or spilled any liquid on it so i couldn't be the reason why it's broken.
    the replacement is over 130 pounds. now i'm only hoping for my other keyboard last longer than this...

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Case curving . . .

    • Written by darcelle l. F from Rochester

    I have owned this keyboard since October 2017. The keyboard is used for desktop use only. Over the course of time that I have owned the keyboard, it has developed a curve. This is causing both ends to be higher than the middle section. Because of this, the keyboard rocks every time a key is hit.

    For the cost of this keyboard, this type of issue is not acceptable. I would have returned it, but I use the numeric keyboard often because it is faster for me when working with spreadsheets.

    So, if you expect a solid level keyboard, there is a good chance this one will not make you happy.

    25 of 25 people found this useful

  • 2.0 out of 5 stars

    Outdated for that price

    • Written by Stefan C from Zagreb

    Simply put, it's lacking behind the time, other apple's products and competition, yet costs a lot! No backlight, no butterfly mechanism. Comes with USB-A cable, yet MacBook Pros come only with USB-C. Get your ... together, Apple. How long do we have to wait for keyboard update?

    13 of 18 people found this useful

  • 2.0 out of 5 stars

    10.12.4 ?!?!?!?!?

    • Written by Levent O from Istanbul

    Why am I forced to upgrade my os to 10.12.4? In our agency, we can't use macOS Sierra due to software incompatibility issues; so this keyboard is useless at all. And also, we don't have the good old wired option. Thanks Apple!!!

    12 of 20 people found this useful

  • 2.0 out of 5 stars

    Shallow keys gives it an uncomfortable feel

    • Written by Eric S from Pacifica

    The keyboard itself works fine. However the actual keys are very shallow, so the keystrokes feel awkward. They are more shallow than the previous models and after typing a while, my fingers start to ache. I've been using it for over 6months, and I getting ready to switch it out.

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    Not As Solid As The Older USB Keyboard ...

    • Written by Ray N from Edmonton

    When my old wired USB version Apple keyboard started faltering I tried the new wireless Magic keyboard (with numeric keypad). The feel is disappointing after so many years on the USB version. Most annoying is the cheap feel of the key caps in comparison. The old keyboard keys are firm under your finger tips at the very start of a keystroke. The Magic keyboard key caps are not. If you lightly touch any of the keys, there is a perceptible "chatter" of a few thousandths of an inch - just enough to remove confidence in touch typing. If your fingers are moist, you can probably touch the keys lightly, then the key caps will stick to your finger and travel up slightly as you lift your finger off the key. It wouldn't have taken much to remove that top-of-stroke "chatter" from the keys - just use the same style key mechanism from the older keyboards. Aside from that, it's not a bad idea to mimic the older keyboards - but Apple simply didn't make it work. Disappointing. If Apple still sold the old wired version, I would buy it. As-is, they don't. So, I returned the Magic version.

    10 of 14 people found this useful

  • 2.0 out of 5 stars

    So much worse than it used to be

    • Written by Christopher H from Leesburg

    This new design is horribly unfriendly for typing. The key drop is so shallow that I often don't know whether I've typed a key or not. It also results in many accidental key presses from fingers resting on the keys. My error rate is WAY up, my words per minute way down. It is a nightmare to type on. The bluetooth connectivity is great like previous mac keyboards (hence the second star), but it is an absolutely horrendous keyboard for typing.

    14 of 19 people found this useful

  • 2.0 out of 5 stars

    Battery life not as advertised on this website.

    • Written by Richard B from Brighton

    One month between charges? More like five days.

    5 of 7 people found this useful

  • 2.0 out of 5 stars

    Too flat and I miss the extra USB ports

    • Written by Rebecca B from Mesa

    The cleaners at my office spilled something on my older keyboard, killing it. I went and bout the new keyboard with the numeric keypad (I'm in finance so I use it all the time.) I was surprised that Apple had managed to make it worse by upgrading it. Blue tooth? Fine, whatever. My real problems are ergonomic and functional. This keyboard is noticeably flatter, which I can already feel starting to stress my wrists. And unlike many people I used the extra USB ports (particularly since I have a usb-c only macbook pro. I miss my old keyboard.

    17 of 21 people found this useful

  • 2.0 out of 5 stars

    Bad design leads to warped keyboard - not worthy of the apple brand

    • Written by n P from Thalwil

    After a relatively short amount of time, my keyboard warped which meant on a glass table the thing would spin back and forth

    Returned it to the apple store where, from entering the shop to leaving with a replacement, took 80 mins!

    15 of 15 people found this useful

  • 2.0 out of 5 stars

    It bends...

    • Written by Matthew H from Wamego

    This keyboard bends in the middle after a few months use. It needs 2 extra feet in the middle to support typing without bending.

    I like having the number pad but fear this is not a high quality product made for prolonged use.

    19 of 21 people found this useful

  • 2.0 out of 5 stars

    Bent - BUT EASILY FIXED!

    • Written by Stuart R from Troon

    Mine arrived bent along with lots of others by the looks of it - I hadn't read all these reviews at the time and couldn't be bothered to return it so put it over my knee and applied light pressure to either end; now fixed, doesn't rock, sits flat and works perfectly!

    Obviously this shouldn't be necessary with such a premium priced product but nevertheless it worked and saved me a 70 mile round trip to the Apple Store!

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    What on earth is §?

    • Written by Mark E from South Yarra

    I often use CMD+` to tab between screens with in an application. But now this key (normally next to the 1) is now § - I don't even know what this is. I use the Magic Keyboard with my MacBook Pro and the ` key is in the normal place next to the 1. So to tab between screens in the same application I have to recall two different key combinations. Very annoying. Also the shape of the Return key (in the main keyboard, not the secondary Enter key in the numerical pad). The shape of this has changed from double horizontal to double vertical. Again different shape to the MacBook Pro keyboard. Leave well enough alone Apple!

    18 of 29 people found this useful

  • 2.0 out of 5 stars

    Great functionality but badly bowed

    • Written by Chris B from Droitwich

    Shame and a disappointment when you spend £130.00 on a keyboard to find that it is badly bowed. It works great but one does not expect to have quality issues in this price bracket. I would return it for an exchange but suspect that this is how they all are judging by the percentage of reviews detailing this fault.

    11 of 11 people found this useful

  • 2.0 out of 5 stars

    Really wanted BT w/ numeric... with the older model

    • Written by Allen F from Cincinnati

    I had always wanted my BT Apple keyboard to have a numeric keypad. Glad to see Apple finally came around, but too bad the keyboard design itself is poor. As others have said, the profile is way too flat. Also, I think they keystrokes are far too shallow. This isn't on a super-thin laptop, so there's not reason to make the whole experience completely flat!

    My old BT keyboard finally gace out on me after 6 years of use, but instead of buying one of these, I decided to track down a replacement of the older model .I've learned to get along without the numeric keypad and I'm not going to sacrifice a terrible overall typing expense to get it now.

    Get it together, Apple!

    17 of 22 people found this useful