Apple GiveBack

Turn the device you have into the one you want.

Trade in your eligible device for an Apple Store Gift Card.1 If it’s not eligible for credit, we’ll recycle it for free. No matter the model or condition, we can turn it into something good for you and good for the planet.

And until 30 April, we’ll make a donation to Conservation International for every device we receive — getting us even closer to leaving the world better than we found it.2

Select your device to get started.1

Our partners will tell you if it has trade-in value or if it’s ready to recycle.

A better way to part with your favourite device.

You’ll see what it’s worth instantly.

Just answer a few questions about your device. Based on what you tell us, we’ll offer you a competitive trade-in estimate for an Apple Store Gift Card.1 Or you’ll have the option to recycle it for free.

Your data stays safe.

Before you send in your device, we’ll show you how to safely back up and wipe your data, so you can keep all your information to yourself.3 If it’s an Apple product, it’s even easier. Just use iCloud or Time Machine to move everything in a few steps.

It goes on to help the planet.

You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.

And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside.4

Post it for free.

It’s easy to turn in your device. Our partner will send you a trade-in kit with everything you need to post your device. We cover the delivery cost.

What is Apple GiveBack and how does it work?

Apple GiveBack is a device trade-in programme offered by Apple. We work with trade-in partners who give you an estimated value based on the device information you provide. If you accept the quote, our partner will send you shipping materials (at no cost to you), and you can send in your device.

Our partner will inspect your device, and if it is in the condition stated, you’ll receive an Apple Store Gift Card for the quoted amount. If the device is not in the stated condition, our partner will send you a new quote. You can either accept the new quote or have your device sent back (at no cost to you).

Does Apple offer recycling?

Yes. Apple GiveBack lets you recycle any Apple device and devices from Apple-owned brands. We’ll make sure it’s recycled responsibly or given a chance to be used again. Some devices may also be eligible for credit.

What happens to my device once I trade it in or recycle it?

When we receive your device, our partners will thoroughly inspect it. If the device is in good working condition, it can be refurbished so it can go on to a new owner. If it’s not in working order, it will be recycled in an environmentally responsible way through one of our partners.

How long does the entire process take?

The entire trade-in process depends on our trade-in partners, but usually takes about two to three weeks. But the faster you send in your device, the sooner your trade-in will be inspected and processed.

How do I follow the status of my trade-in?

You can follow the status of your trade-in by using our trade-in partner’s status portal.

Will I receive the quoted value?

Our trade-in partner will inspect your device. If it’s in the condition described, you will receive the quoted value in the form of an Apple Store Gift Card. If it’s not in the condition described, a new quote will be sent to you. You will have the option to either accept this quote and receive an Apple Store Gift Card or reject it and have your device sent back to you for free.

Which devices are eligible for trade-in with Apple GiveBack?

All Apple products are always eligible for recycling, and some are also eligible for credit. Either way, give our trade-in partners your used devices and they will recycle them in a responsible way.

Can I cancel my trade-in?

If you haven’t posted your device yet, you can cancel your trade-in by visiting our trade-in partners’ sites.

Do I have to send in my device’s accessories (charger, cables and so on)?

In some cases, your trade-in value can vary depending on whether you send in your power adapter. You don’t have to, but you can send in your chargers and cables, and they will be recycled for you.

Can I trade in or recycle more than one device at a time?

You can trade in as many devices as you like, but we accept only one device per transaction.

How do I pack my device for trade-in?

Once you fill out your trade-in information with our trade-in partner and verify your email, a trade-in kit will be sent to you. The kit includes instructions on how to prepare, pack and post your device.

When will I get my Apple Store Gift Card?

It depends on our partners, but usually your Apple Store Gift Card will be issued within one to two weeks of posting your device.

How do I find my serial number?

To find your serial number, follow this guide.

What happens to my personal information after I send in my device?

Your personal information will be completely wiped from your device, so make sure to back up your data before you send it in.

I received an email saying that my Apple Store Gift Card was issued, but I haven’t received it. What do I do?

Contact our trade-in partner via the email or phone number in your confirmation email.

What if I can’t print my postage label or find my delivery instructions?

Contact our trade-in partners’ support.

How do I turn off Find My iPhone, Find My iPad or any other Apple device from my account?

To turn off Find My iPhone or Find My iPad on your device:

  1. Tap Settings.
  2. Tap Apple ID, then tap iCloud.
  3. Turn off Find My iPhone or Find My iPad.
    To turn it off via iCloud (if you do not have your device): Follow this guide.

How do I reset my Apple device, and what else should I do before I trade it in?

Do I have to provide a proof of purchase for the device I’m trading in?

No, proof of purchase is not required to trade in a device with Apple GiveBack.

How long do I have to send my device to you?

The estimated trade-in value can vary depending on the trade-in partner, but is usually valid for around 14 days, and we encourage you to send the device to our trade-in partner within this timeframe to ensure getting this value.

How do I get additional help with my trade‑in?

Contact our trade-in partners’ support.

Where can I find information on recycling?

For information on local recycling options, visit the ‘More Ways to Recycle’ section at the bottom of the GiveBack landing page.

Can I dispose of old electrical appliances together with household waste?

Disposal Information

The symbol means that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. The separate collection and recycling of your product and/or its battery at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For information about Apple’s recycling programme, recycling collection points, restricted substances and other environmental initiatives, visit www.apple.com/ie/​environment.

Apple Online Store Collection Service

Apple collects your old equipment at your doorstep when you buy a new Apple product via the online store.

Please click here to get started.

Alternatively, you can recycle waste electronic equipment free of charge at local authority collection points.

WEEE Ireland

Web: www.weeeireland.ie

You can recycle batteries and accumulators free of charge at dedicated collection points.

WEEE Ireland

Web: www.weeeireland.ie

You can dispose of packaging materials free of charge at local packaging collection points or in dedicated disposal bins available in some local authorities.

REPAK

Web: www.repak.ie

Independent recycling professionals can obtain removal instructions for the battery and other components requiring selective treatment by calling Apple Support.