Service and support from the people who know your iPad best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy two years of peace of mind when you buy the AppleCare Protection Plan for iPad.

Every iPad comes with a one-year limited warranty and 90 days of complimentary technical support.1 With the AppleCare Protection Plan, you can extend your coverage to two years from the purchase date of your iPad. You’ll get direct, one-stop access to Apple’s award-winning technical support for questions about using your products. And you can also get repair coverage for your Apple products through convenient service options.2

Two years of Apple-certified service and support coverage
Priority access to technical support
Battery service coverage3

One stop for support

Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Carry-in repair2: Take your iPad to an Apple Authorised Service Provider

Hardware coverage

Get battery service if it retains less than 80 per cent of its original capacity

The AppleCare Protection Plan provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians.

Service coverage includes the following:

  • Your iPad
  • Battery3
  • AirPort4
  • Included USB cable and power adapter

Software support

Get direct access to Apple experts for support using iPadOS and more

Whether you’re sitting in the comfort of your home, at the office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • iPadOS and iCloud
  • Wireless networks
  • Apple-branded iPad apps such as FaceTime, Keynote, Numbers and Pages

How to buy

  1. Purchase the AppleCare Protection Plan with your new iPad.
  2. Or buy it within 12 months of your iPad purchase:
    • At an Apple Authorised Reseller Store (serial number is required)
    • By calling 000800 1009009 (serial number is required)

AppleCare Protection Plan is available for

See the AppleCare Protection Plan Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair and more.

Find your Apple Support phone number here

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app