Service and support from
the people who know your iPad best.

Because Apple makes the hardware, the operating systems and many applications, our
experts understand how everything works together and can help resolve most issues
in a single conversation.

Enjoy 2 years of peace of mind when you buy AppleCare+ for iPad.

Every iPad comes with 1 year of hardware repair coverage through its 1-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil and Apple-branded iPad keyboard coverage to 2 years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each incident is subject to a service fee.1

2 years of Apple-certified service and support protection
Priority access to technical support
Get unlimited incidents of accidental damage protection1
Battery service coverage1

One stop for support

Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • Priority access to Apple experts by chat or phone
  • Pickup and delivery service: Schedule a pickup at your home or office. We’ll return your iPad when service is completed
  • Carry-in repair3: Take your iPad to an Apple Store or other Apple Authorised Service Provider

Hardware coverage

Get unlimited incidents of accidental damage protection1
Get battery service if it retains less than 80% of its original capacity

AppleCare+ provides repair or replacement coverage,
both parts and labour, from Apple-authorised technicians.

Service coverage includes the following:

  • Your iPad
  • Battery1
  • Apple Pencil1
  • Apple-branded iPad keyboard1
  • Included USB cable and power adapter
  • Unlimited incidents of accidental damage protection, each subject to a service fee.

Software support

Get direct access to Apple experts for support using iPadOS and more

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iPadOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps

Protect your iPad


You can buy coverage on a fixed-term plan.

2 years

iPad Pro 13” (M4)

iPad Pro 11” (M4)

iPad Air 13” (M2)

iPad Air 11” (M2)

iPad, iPad mini

Service fees and deductibles at a glance

Service fee is listed for the latest iPad models. For more details on the latest iPad models, see

Incidents covered



iPad, iPad mini

Accidental Damage


iPad Pro, iPad Air

Screen Damage


Other Accidental Damage


How to buy

  1. Purchase AppleCare+ with your new iPad.
  2. Or buy it within 60 days of your iPad purchase:
    • At an Apple Store (inspection of iPad and proof of purchase are required)
    • By calling 000800 1009009 (requires you to run a remote diagnostic and provide proof of purchase)

See the AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair and more.

Find your Apple Support phone number here.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app