Service and support from the people who know your iPhone best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy two years of peace of mind when you buy the AppleCare Protection Plan for iPhone.

Every iPhone comes with a one-year limited warranty and 90 days of complimentary technical support.1 With the AppleCare Protection Plan, you can extend your coverage to two years from the purchase date of your iPhone. You’ll get direct, one-stop access to Apple’s award-winning telephone technical support for questions about using your products. And you can also get repair coverage for your Apple products through convenient service options.2

Two years of Apple-certified service and support coverage
Priority access to technical support
Battery service coverage3

One stop for support

Because Apple designs iPhone, iOS and many applications, iPhone is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Priority access to Apple experts
  • Carry-in repair: Take your iPhone to an Apple Authorised Service provider2

Hardware coverage

Get battery service if it retains less than 80 per cent of its original capacity

The AppleCare Protection Plan provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes the following:

  • Your iPhone
  • Battery3
  • Included earphones and accessories

Software support

Get priority access to Apple experts for support using iOS and more

With the AppleCare Protection Plan for iPhone, Apple experts can help troubleshoot:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Mail, Safari and other Apple-branded iPhone apps

How to buy

  1. Purchase the AppleCare Protection Plan with your new iPhone.
  2. Or buy it within 12 months of your iPhone purchase at an Apple Authorised Reseller.

AppleCare Protection Plan is available for

The AppleCare Protection Plan can be purchased only while your iPhone is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair and more.

Find your Apple Support phone number here

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app