Service and support from the people who know your iPod touch best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy two years of peace of mind when you buy the AppleCare Protection Plan for iPod touch.

Every iPod comes with a one-year limited warranty and 90 days of complimentary technical support.1 With the AppleCare Protection Plan, you can extend your coverage to two years from the purchase date of your iPod. You’ll get direct, one-stop access to Apple’s award-winning technical support for questions about using your products. And you’ll also get global repair coverage for your Apple products through convenient service options.2

Two years of Apple-certified service and support coverage
Priority access to technical support
Battery service coverage3

One stop for support

Get global repair coverage2

Because Apple designs iPod and iTunes, you get a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Priority access to Apple experts
  • Global repair coverage2
  • Carry-in repair: Take your iPod to an Apple Authorised Service Provider

Hardware coverage

Get battery service if it retains less than 80 per cent of its original capacity

The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labour, from Apple-authorised technicians around the world.

Service coverage includes the following:

  • Your iPod
  • Battery3
  • Included earphones and USB cable

Software support

Get direct access to Apple experts for support using iOS and more

Whether you’re sitting in the comfort of your home, at the office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iOS and iCloud for iPod touch
  • Connecting iPod touch to wireless networks
  • Using Apple-branded iPod touch apps

How to buy

  1. Purchase the AppleCare Protection Plan with your new iPod touch.
  2. Or buy it within 12 months of your iPod touch purchase:
    • At an Apple Authorised Reseller Store (serial number is required)
    • By calling 000800 1009009 (serial number is required)

See the AppleCare Protection Terms and Conditions for complete product details.

Additional Support

Get support by phone or chat,
set up a repair and more.

Find your Apple Support phone number here

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app