Technical Specifications
Asset Management

Asset Management

Remote Spotlight search

  • Search a remote computer, its startup disk, or a specific folder, qualified using one or more of these metadata keywords: Kind, Last Opened, Last Modified, Created, Keywords, Color, Label, Name, Contents, and Size — and filtered for specific text
  • Results can be copied back to the administrator’s computer, opened on remote computers. or deleted

User History report

  • Lists who has logged onto a computer, how and where they accessed it, and when they logged on and off

Application Usage report

  • Shows which applications have been used on remote systems, the number of launches, duration of the launch, and who executed the launch

File Search report

  • Search for files on groups of Mac OS X computers using name, parent path, full path, extension, date modified, date created, actual size, size on disk, kind, invisible, version number, version string, owner, group, permissions and locked status file attributes

Software Version report

  • Selects up to 10 applications and compares versions installed on Administrator computer with a group of Mac OS X computers

Software Difference report

  • Compares applications, fonts, and installed packages on Administrator computer with a group of Mac OS X computers

System Overview

  • Computer: Active Processors, Available User Memory, Boot ROM, Bus Clock Speed, Bus Data Size, CPU Speed, Serial Number, Vector Processor, L2 Cache Size, L3 Cache Size, Machine Model, Memory, Empty RAM Slots, PCI Slots Used, Processor Count, CPU Type, Sales Order Number, VM Size, Total RAM Slots
  • Software: Kernel Version, System Version
  • Storage: Free Disk Space, Total Disk Space, Trash Size
  • AirPort: AirPort Active, AirPort Firmware Version, AirPort Hardware Address, AirPort Locale, AirPort Type, AirPort Installed, AirPort Network Channel, AirPort Network in Range, Computer to Computer, AirPort Network Name
  • Modem: Modem Country, Modem Driver, Modem Firmware Version, Modem Installed, Modem Interface, Modem Model
  • Network: First Ethernet Address, NetBooted, Primary IP Address, Primary Network Collisions, Primary Network Flags, Primary Network Hardware Address, Primary Network Input Errors, Primary Network Input Packets, Primary Network Output Errors, Primary Network Output Packets, Primary Network
  • Display: Monitor Type, Monitor Depth, Monitor Resolution, 2nd Monitor Type, 2nd Monitor Depth, 2nd Monitor Resolution
  • Devices: ATA Device Count, Firewire Device Count, Keyboard Connected, Mouse Connected, Optical Drive Type, SCSI Device Count, USB Device Count
  • AppleTalk: AppleTalk Active, AppleTalk Network, AppleTalk Node, AppleTalk Zone
  • Sharing: Computer Name, File Sharing, FTP Access, Remote Apple Events, Remote Login, UNIX Hostname, Web Sharing, Windows Sharing
  • Preferences: Sleep Display, Sleep Hard Disk, Sleep Computer, Wake for Ethernet Access
  • Printing: Printer Name, Printer Sharing, Printer Type, Printer Version
  • Remote Desktop: Computer Info #1, Computer Info #2, Computer Info #3, Computer Info #4
  • Lights Out Management: LOM Active, LOM Channel, LOM IPv4 Configuration, LOM IPv4 Address, LOM Subnet Mask, LOM Gateway, LOM Ethernet ID

Storage report

  • Hardware: Drive Manufacturer, Drive Model, Drive Revision, Drive Protocol, Removable, Serial Number, Logical Unit Number, Detachable
  • Volume: Creation Date, Disk Name, File Count, Folder Count, Total Disk Space, Free Space, Startup Disk, UNIX Mount Point
  • File System: Disk Format, Owner, Group, Permission Modes, Permissions, Write Access, Modification Date, Case Sensitive, Preserves Case
  • Backup: Journaling Capable, Journalled, Last Backup Date, Last Check Date

FireWire Devices report

  • Manufacturer, Model, Device Speed, Software Version, Firmware Version

Network Interface report

  • Network Overview: Name, Active, Primary, Configured with, Hardware Address, Interface Name, Flags
  • Active Interface: Domain, Router Address, IP Address, Broadcast Address, DNS Server, Subnet Mask, IP Addresses, Broadcast Addresses, DNS Servers, Subnet Masks
  • Network Statistics: Network Collisions, Network Input Errors, Network Input Packets, Network Output Errors, Network Output Packets
  • Output Statistics: Output Queue Capacity, Output Queue Size, Output Queue Peak Size, Output Queue Drop Count, Output Queue Output Count, Output Queue Retry Count, Output Queue Stall Count
  • Ethernet Statistics: Ethernet Alignment Errors, Ethernet FCS Errors, Ethernet Single Collision Frames, Ethernet Multiple Collision Frames, Ethernet SQE Test Errors, Ethernet Deferred Transmissions, Ethernet Late Collisions, Ethernet Excessive Collisions, Ethernet Internal MAC Transmit Errors, Ethernet Carrier Sense Errors, Ethernet Frames Too Long, Ethernet Internal MAC Receive Errors, Ethernet Chip Set, Ethernet Missed Frames, Ethernet Receiver Overruns, Ethernet Receiver Watchdog Timeouts, Ethernet Receiver Frames Too Short, Ethernet Receiver Collision Errors, Ethernet Receiver PHY Errors, Ethernet Receiver Timeouts, Ethernet Receiver Interrupts, Ethernet Receiver Resets, Ethernet Receiver Resource Errors, Ethernet Transmitter Underruns, Ethernet Transmitter Jabber Events, Ethernet Transmitter PHY Errors, Ethernet Transmitter Timeouts, Ethernet Transmitter Interrupts, Ethernet Transmitter Resets, Ethernet Transmitter Resource Errors, Ethernet Collision Frequencies

PCI Card report

  • Card Name, Card Type, Card Memory, Card Revision, Vendor ID, Device ID, ROM Version, Slot Name

Memory report

  • Slot Identifier, Module Size, Module Type, Module Speed

USB Devices report

  • Product Name, Vendor Name, Device Speed, Product ID, Vendor ID, Bus Power Amps


  • Schedule for specific date and time
  • Set Mac OS X computers to rebuild and send data on their hardware and software settings on a regular schedule or only as needed

Software Distribution

Software Distribution

Package installation

  • Install single or multiple packages remotely on a group of Mac OS X systems
  • Install packages in .pkg and .mpkg formats
  • Schedule for specific dates and times
  • Detect whether a package requires a restart
  • Restart computer upon completion of installation or at a later time
  • Encrypt data stream
  • Specify network bandwidth usage

File Copy

  • Copy single or multiple files and folders to a group of Mac OS X systems
  • Copy single or multiple files and folders from a group of Mac OS X systems to administrator’s computer
  • Copy single or multiple files to predefined locations: same relative location, Applications folder, current user’s Desktop folder, current user’s home directory, Fonts folder, Preferences folder, System folder, top folder of the disk, or a specified path
  • Schedule for specific dates and times
  • Choose an action if an item already exists: ask what to do, replace the item, replace if existing item is older, rename the existing item, rename the item being copied
  • Set the permissions of the file once copied: inherit from destination folder, preserve current owner or user, or specify user and group
  • Encrypt data stream
  • Specify network bandwidth usage

Remote Assistance

Remote Assistand

Observe and control screens of remote Mac computers

  • Support for VNC-enabled computers, including Windows and Linux systems
  • Drag and drop a file from one remote computer to another
  • Use remote copy and paste to quickly transfer text or images
  • Adjust color depth to one of four modes: black and white, grayscale, thousands of colors, millions of colors
  • Scale screens to fit in current window when viewing larger screens
  • Use Curtain Mode to block a user’s view while configuring sensitive information
  • Take complete control or share mouse and keyboard with remote user
  • Toggle between full-screen mode and fit-in-window mode
  • Take screen shots

Observe and control multiple screens of remote Mac or VNC-enabled computers simultaneously

  • View up to 50 screens in a single window
  • Adjust the number of screens visible on each page
  • Adjust color depth to one of four modes: black and white, grayscale, thousands of colors, millions of colors
  • Rotate through the list of observed computers manually or automatically
  • View at-a-glance information about network computers using sustem status indicators

Screen sharing and text communication

  • Share a Mac screen with other Mac OS X systems
  • Send text message to a group of Mac OS X systems
  • Conduct one-to-one real-time, computer-to-computer text chat

Remote Administration

Remote Administration

Manage systems remotely

  • Sleep and wake a group of Mac OS X systems
  • Restart and shut down a group of Mac OS X systems, perform restart and shut down immediately or allow users to save work
  • Power on one or more Mac OS X systems which feature Lights Out Management
  • Open files and applications on a group of Mac OS X systems
  • Empty Trash for all users on one ore more Mac OS X systems
  • Log out current user for one or more Mac OS X systems
  • Upgrade Apple Remote Desktop Client software on a group of Mac OS X computers running earlier versions of Apple Remote Desktop Client software (v1.2 or later)

Send UNIX commands to a group of Mac OS X systems.

  • Execute commands as the current user or a specified user
  • Set Network, Energy Saver, and Date & Time system preferences using command-line tools
  • Use any of 30 sample UNIX scripts in the Task Template menu; add your own scripts

Set startup disk

  • Set startup disk to local disk or partition, or select from a list of NetBoot or Network Install images
  • Start up multiple computers remotely
  • Optionally restart computers after setting new startup disk

Rename Mac OS X computers

  • Append a unique number for each computer when multiple computers are selected

Change Apple Remote Desktop Client settings

  • Change the Apple Remote Desktop Client settings for one or more Mac OS X systems
  • Save as a package to apply to Mac OS X systems at a later date


  • Create powerful system administration workflows by combining Apple Remote Desktop actions
  • Create end-to-end solutions by combining actions with other applications' actions
  • Over 40 Automator actions
  • Save Automator workflows as plug-ins

Easy Setup

  • Discover the computers you need to manage using network scanners. Create as many scanners as you need and configure each to search particular areas of your network
  • Managed Preferences support for both administrator and client.
  • Create computer lists to organize the system however you wish — by model, location, or department, for example
  • Review or reuse tasks using list of previously executed tasks
  • Allow non-administrator users to run Apple Remote Desktop 3 with some or all of features enabled
  • Use a computer other than the administrator computer as a task server to automatically collect reporting data
  • Define to organize groups by location, model, or department
  • Define a set of rules to add computers to Smart Computer Lists automatically
  • Associate computers with one of seven user-defined labels
  • Use customized Computer List views to show only information of interest, including 14 additional attributes that may be chosen for display
  • Authenticate clients using organization’s directory services group names
  • Encrypt all communications between Apple Remote Desktop 3 and client computers with 128-bit AES encryption, or disable encryption for data-intensive tasks