13-inch MacBook Pro (non Touch Bar) Battery Replacement Program

Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. This is not a safety issue and Apple will replace eligible batteries, free of charge. Affected units were manufactured between October 2016 and October 2017 and eligibility is determined by the product serial number.

Eligibility

Use the serial number checker below to see if your device qualifies for this program. If your 13-inch MacBook Pro (non Touch Bar) has an eligible serial number, Apple will replace the battery, free of charge.

This program does not affect 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models.

Finding your serial number is easy. See how.
The serial number you entered is eligible for this program. Please choose one of the service options below.
The serial number you entered is not eligible under this program because either:
- It's not in the affected serial number range.
- Our records show that your battery has already been replaced.
- Our records show it's no longer eligible for a free replacement under this program. If you have questions, please contact Apple.
We're sorry, there was a problem processing your request. Please try again in a few minutes.
Please enter your serial number.
This is not a valid Apple Product serial number. Please re-enter the number one more time. If you still have problems, contact us.
We're sorry, there was a problem processing your request. Please try again in a few minutes.

Replacement process

Find a Apple Authorized Service Provider to have your battery replaced. Your 13-inch MacBook Pro will be examined prior to any service to verify that it is eligible for this program and in working order. Service may take 3-5 days.

To prepare your MacBook Pro for service, please backup your data.

Note: If your 13-inch MacBook Pro has any damage which impairs the replacement of the battery, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.

Additional Information

This worldwide Apple program doesn't extend the standard warranty coverage of the 13-inch MacBook Pro.

If you believe your 13-inch MacBook Pro was affected by this issue, and you paid to replace your battery, you can contact Apple about a refund.

The program covers affected MacBook Pro models for 5 years after the first retail sale of the unit.

Information as of 2018-04-20