• 1.0 out of 5 stars

    shocking quality

    I am onto my second charger in less than a year. When I had to buy a new one a few months ago I asked about the warranty they said it would have a year. I have been told this is not the case and now have to buy another one yet again. Very disappointed.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Please make a new MagSafe Power Adapter

    This is my third purchase of the MagSafe Power Adpater and it always happens at the most inconvenient time. Apple, please design a more functional power adapter, you have devoted customers - we don't deserve inferior accessories.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Garbage

    Just wanted to chime in with everyone else that hates this product. I too have just had one of these fail on me because of how the cords gets wrapped. Charging $80 for an extremely flawed product is outrageous. I'm hoping to find a decent used one on ebay just to avoid paying Apple for this piece of junk.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    EXTREMELY BAD

    I use this product only for 1,5 years and the pins always get stuck!
    It makes a bad connection because one of the pins is not connected and that makes it so extremely hot that i burn my fingers on it! The 2 outer connectors on my macbook are burned BLACK by the heat it creates!!! I think it is very dangerous to make a short-circuit which could destroy my macbook!!

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Do not last

    They work well but they do not last. I had mine for 2 1/2 years and i am now having to replace it. The worst part is as a Graphic Design student my computer is a necessity and it randomly stopped working and i have work to do. for $80 i would hope i'd be a better product

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    STINKS

    The macbook adaptor literally stinks. I take such good care of my belongings and the wire broke. If all of your other products work so great, why would you design a product that contradicts y'alls level of quality? Beats me.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Very Poor

    I love my MacBook but these chargers are awful. I'm on to my third one. The last one gave out after 4 months, at £60 a pop this is ridiculous.
    I have an idea for Apple, spend some of that 100 billion cash pile on some charger R&D...........

    35 of 37 people found this useful

  • 1.0 out of 5 stars

    I hate the MagSafe Power Adapters!

    I have had my Macbook for 4 years and overall, I love it! However, I have had to replace my MagSafe Power Adapter 4 times in that 4 years because it's such a stupid design!

    The width of the power cord isn't strong or wide enough to support the part that plugs into the wall! You can use the additional power cord that comes with it but I find it cumbersome and way too long for my needs but it's still a stupid design because the cord that plugs into the computer is narrow and then there's the heavy white box on the end of the narrow cord, which is then plugged into the thicker power cord, which plugs into the wall.The problem is (I've been told) that the part of the thin cord by the white box that plugs into the outlet frays and the only solution is to replace it because it can't be fixed!

    So, every time my adapter fails, I've had to buy a brand new one because apparently, I've had the previous one too long for an exchange. But really? 4 power adapters in 4 years at $100 each time! I could almost buy a PC laptop for that amount, which is exactly what I'm planning on doing the very next time this new adapter fails because trust me, it will fail. The only question is when!

    P.S. I don't wish it to rate this product with any stars but this website won't allow me that option.

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Rip Off!

    I have to pay $80 because the product you designed is poor and cant last the distance? These things are so dodgy. You make products which look fancy but don't last, then charge heaps for replacements. Never buying anything Mac every again. Far out.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Came back to life

    Original mac adapter that came with the laptop lasted for about 2.5 years.

    It was well taken care of and wasn't battered and bruised. The wings were used to wrap the cord, but I was careful to keep wire damage to a minimum because I know that the cord can bend too much and break at the ends. I often kept the adapter plugged in because I don't carry my macbook around that much.

    Towards the end of the 2.5 years I noticed that it was having trouble connecting to and charging the laptop. I would plug it in and no light would turn on. So I would try to wiggle the cord just right and then keep it in this delicate position while the laptop charged. I checked the charging port and the head of the adapter to make sure that those were fine. I checked the power outlet and the plug connectors. I concluded that there was some problem with the actual power supply.

    I took it to the mac store and the person used one of their mac adapters to charge my laptop so it was clear that my macbook wasn't the problem. Then the worker tried to use my adapter to charge the laptop and nothing happened. The worker told me, that the adapter is broken and that I will have to buy a new one. That was the whole diagnosis of the problem. Unimpressed and disappointed, I shelled out the money for a new adapter.

    I took extra care of this new adapter because I didn't want it to fail too. Again it was mostly plugged in and not abused. This time I didn't even use the wings on the adapter to wrap the cord. In fact I rarely wrapped the cord at all this was to make sure that the cord was totally intact. After about 1 year the same problem started to happen again. I plug it in and nothing happens, so I wiggle the cord until the light turns on and starts charging. It goes on like this for about a month then finally it just stops working. Again I checked my outlets and the connections and determined it was the power supply that wasn't working. At this point I'm pretty upset and disappointed in the product. I looked online and found that this seems to be a common problem.

    Amidst my anger and frustration with the adapter I remembered that I hadn't thrown away the old adapter. So as a kind of desperate attempt to charge my laptop I went and found the original adapter which had been sitting in a box for a year and tried using it to charge the laptop. Amazingly it came back to life and started working - started charging the computer!!

    I'm not sure why the old adapter started working again. Maybe it is because I leave the adapter plugged in often. Maybe it just needed a break from electric current or something. I will try using the newer adapter again in a month and see if it will work or if it really is dead. I've only been using the re-awoken adapter for a couple of days, but I hope it keeps working. So I guess my advice to those who have had the adapter fail would be :

    1) don't throw it away just yet
    2) try testing it again after letting it rest for sometime (hopefully less than a year!)

    I really hope Apply looks into our complaints about the product.

    14 of 15 people found this useful

  • 4.0 out of 5 stars

    A tip for power supply failures

    On a Friday over five years ago I went to the Apple store and purchased six MacBooks and a Mac Mini as an office file server. I went back to my office, passed them out and let my Windows IT person go. I told my staff two things. "Go home and learn how to use this over the weekend. We are converting to Apple on Monday. Second, DO NOT wrap the power cable around the supplied "wings" on the power adapter because you will eventually damage the cord. Simply wrap it in a circle around a few fingers and run the end of the connector through the middle of the loop." It's been five years and we just had our first adapter failure. So, that's my story. Don't use the foldout storage on the power adapters. People tend to wind them to tight and break the internal wires next to the adapter. This obviously isn't the only reason for an adapter failure, but I'd be willing to bet some people are causing their own problems. There is room for improvement in the adapter or you would be able to use the built-in storage without a problem. Oh, and if the green light on the adapter is on make sure it is not just the fact that you need to reset your battery. I've had to do this on two machines after a few years. Plug the adapter into another Mac (if available) and see if it works.

    14 of 18 people found this useful

  • 1.0 out of 5 stars

    easy to break and expensive to buy a new one.

    disappointed...

    24 of 27 people found this useful

  • 1.0 out of 5 stars

    MagSafe not so much

    So it's coming up on 2years that I got my MacBook. And I love it but for the past 3 months I have been having problems with getting my adapter to charge my MacBook... And yesterday I went to try and put it to charge and the wire come out of the pice that sticks to my Mac and I got shocked by the wire. My hand was num for about 4hours latter I really think they need to rethink how they make it. And the worst part is I got to send $80 now to get a new one. :'/

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Very sad day...

    I'm very disappointed. My MagSafe is dead. I have no other choice but to shell out $80 for a new one. I'm so disgusted that you guys charge so much for your failures. Thanks.

    32 of 34 people found this useful

  • 1.0 out of 5 stars

    Very Poor For Apple

    I have used various incarnations of the magsafe power connector over the last 5 years with two different laptops and have gone through four of them. This product is very poorly designed and none of the cords I have had have lasted more than 1.5 years.
    Apple needs to do something about this.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    MacBook Pro Power Cord Charger not working

    I too thought my power charger just stopped working after only a year. Apple was kind to send me a second one free. Two weeks later, that one stopped working. I was frustrated as I am on a little island with nowhere to go buy a new one. One person on island had an older Mac version with an older power cord (different design). He was kind enough to allow me to charge on his which did work. Funny thing... he took my charger, plugged it into his older Mac, and it worked! It is not the charger. It something in the connection. I have written to Apple and see what they have to say. Right now we have switched cords until I get back home. Thank God for Eric!

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Not as reliable as the macbook!

    I have now gone through three of these for a single macbook. Its a shame because something as simple as a power supply detracts from what is otherwise a great product (the macbook).

    21 of 23 people found this useful

  • 2.0 out of 5 stars

    less than a year and broken!

    I bought my macbook pro a year ago (its the 2011 model). Recently the charger has begun to lose connection/power. This happens when I am not even touching the computer! For the first week, if I wiggled the cord just right, it would work. But now it's to the point where I have to wiggle it ALL THE TIME! With my computer being barely a year old, I find it annoying that I already need a new charger. My previous laptop (not a mac) lasted 2 years before the cord started having problems. I thought I was making a smart decision when I switched to a mac. I guess I should have spent the $40 for a new charger for my old laptop instead of over $1000 for a mac when it looks like I'll be spending another $80 for a charger anyway!

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Complete rip off

    I've had my adaptor for about 18 months & it has just died on me! Paying $89 for something with such a short lifespan is completely unacceptable, I just hope the next one lasts longer. Not good enough Apple.

  • 1.0 out of 5 stars

    This Charger BLOWS

    ive had the same problem here as everyone else, no need to say the same thing again.

    why is apple still selling this charger and why havent they addressed the problem?

    27 of 28 people found this useful